Microfinancing is the process in which small loans are issued to individuals or companies that may not qualify for traditional means of financing. Loans can range from as low as $50 to as much as around $50,000 and are typically designed to help underserved communities and businesses, such as startups or companies, that don’t have…
Statistics
34 Cold Calling Statistics to Know Before Picking Up the Phone
Cold calling allows direct connections with prospects and potential buyers over the phone, making them aware or interested in the solution you’re selling. This prospecting method enables sales reps to target a list of contacts in a short time while getting immediate responses from leads to move them to the next stage of the sales…
46 Key Insurance Statistics In The Industry: Premiums, Claims & More
Insurance is a global business that significantly impacts economies, businesses, and individual lives. And, of the 33.2 million small businesses in the United States, 7 million currently depend on commercial insurance to continue operations. Inflation and natural disasters contributed to significant losses for the insurance industry and fraud continues to siphon off hundreds of billions…
14 Slack Statistics for Small Business
Slack is a digital communication and team collaboration platform designed to organize conversations and send and receive files. Its key advantages include a user-friendly interface, a free plan, and extensive third-party integrations. Over 100,000 organizations use Slack, and small businesses interested in using the platform need to understand its tangible impact on business operations. These…
20 Contact Center Statistics to Know
The contact center industry has witnessed several changes over the past three years in terms of technology, market size, and consumer expectations. More companies are embracing artificial intelligence (AI) for better service efficiency, while customers expect businesses to deliver personalized experiences. In this article, we’ll uncover a collection of contact center statistics to provide insights…
15 Team Collaboration Statistics
The rise of remote and hybrid work has put a spotlight on the quality of collaboration across different teams. Team collaboration statistics show that instant messaging and video conferencing have become mainstream tools in business communications. While these platforms allowed users to remotely share ideas and build rapport with one another, teams have encountered challenges…
15 Voice-over-IP (VoIP) News & Trends
The voice-over-internet-protocol (VoIP) industry has seen robust growth as technological advancements rise and more businesses rely on internet-based phone calls to maintain stakeholder communications. The top VoIP news shows that the market is growing in size and value and that leading providers constantly add new capabilities to enhance platforms. As you explore different solutions, it’s…
17 Business Email Statistics & Trends to Watch
I have yet to see a business without an email—and numbers show that this would still be the case for quite some time. Businesses use emails to communicate internally or with existing and potential customers. Although instant messaging is prevailing and social networks are at an all-time high, emailing will remain one of the top…