SurePayroll is a cloud-based payroll service provider for small businesses. They offer affordable online payroll management solutions such as tax filing assistance, accounting, and other HR services. We compiled SurePayroll reviews from our website and around the web and found that it has generally positive ratings. We also shared its available subscription options.
Want to know the top payroll software for small business? Read our SurePayroll alternatives guide.
Summary of SurePayroll User Reviews
What SurePayroll does well:
According to positive reviews, SurePayroll is intuitive, easy to use, and has a good user interface. Users also find its reporting features informative and helpful in tracking the state of their finances.
What SurePayroll does not do well:
According to negative reviews online, SurePayroll’s customer service team takes too long to resolve issues. Some users also complained that it takes the support team months to fix the problems within the software.
Which Payroll Provider is Right for You?
Most Helpful Positive User Review:
“Not a bad value for the money overall, especially when getting started. Without there being an issue, the system is easy to use, and good views and reporting for both employer and employees.”
– Carrie Burns
Most Helpful Negative User Review:
“Their customer service team is an absolute horror to deal with. Get ready to spend three weeks on the phone every month speaking to pompous staff and trying to make sense of bogus charges and procedures.”
– Greg Robbins
SurePayroll provides a single subscription plan that starts at $29.99/month with an additional cost of $4/employee/month. The software also offers add-on features at an extra cost: Ohio and/or Pennsylvania local service tax filing ($9.99/month), time clock integration ($9.99/month), and accounting integrations ($4.99/month).
Check out the list below of some of SurePayroll’s features.
- Payroll Accounting Services
- Mobile App
- Accounting Software Integrations
- Federal and State Labor Law Compliance
- Compliance Center (customized package of compliance posters)
- How-To Guides (HR best practices)
- Business Forms
- Alerts and Reminders
- Time Clock Integration
- Pay-As-You-Go Workers’ Compensation Insurance
- Background Checks
- US-Based Customer Care Team
Useful SurePayroll Resources
How To Do Payroll: The Ultimate Guide – Do you want to know how to do payroll for your employees? Are you interested in learning about the specific details of payroll processing? Check out our ultimate guide to learn how to do your own payroll management properly.
How to Do Payroll Accounting: A Step-by-Step Guide – Need to know the difference between regular payroll and payroll accounting? Interested in learning how to perform your own payroll accounting? Here is our step by step guide on how to do it.
Other Payroll Resources – Want to learn more about payroll services? Wondering how to do it on your own using the latest software? Find out more using our in-depth guides, resources, and articles here.
Do I need to wait until the next financial year before I can start using SurePayroll?
No. You can start using SurePayroll at any time of the year.
Can I approve payrolls at any time of the day?
Yes. However, the cut-off time for the deposit of the payroll is 2 PM on the day you approve it. Transactions done later will be counted for the next day.
SurePayroll Overview Video
This video provides an overview of SurePayroll and how you can use the payroll software to improve your business.
When choosing a payroll software, it’s important that the system integrates with other applications your business is currently using. Here is a list of some of SurePayroll’s popular integrations: