Weebly is a website builder that allows small business owners to quickly and easily build websites with no web design knowledge necessary.
We compiled Weebly reviews from our own website plus user reviews from around the web to determine what customers think about the company. We also compared the most common pricing options for small business owners.
Weebly Customer Reviews
Ease of Use: Great
Customer Service: Great
Pricing: $12/month (Pro Plan)
Summary of Weebly Reviews
We scoured hundreds of reviews and found that Weebly has generally positive ratings. Here’s what we found:
What Weebly does well:
Those who like Weebly cited the ease of use as Weebly’s strong suit. With an intuitive drag-and-drop interface, most people find it user friendly and simple to learn.
What Weebly does not do well:
Negative reviewers cited poor customer support as their biggest complaint. If you have a specific issue with the system that Weebly doesn’t have a solution for, it takes them a while to fix the issue.
Most Helpful Positive User Review
“I recently left Etsy as I did not like what was happening there. I decided to open my own website. I don’t remember how I even found Weebly, but I am very happy I did. Believe me I am not a computer wizard! In fact I am over 60 and if I can build a website, anyone can. It took awhile, but with perseverance I ended up with something I liked. I am still learning what I can do, and am enjoying the experience. I would recommend Weebly to anyone who is thinking about building their own website.”
Most Helpful Negative User Review
“Weebly is easy to use, and hands down the best online web design application available (when it is working). However, with that said, Weebly technical support is pointless, and customer support communication is ridiculous. I am writing this review after the release of Weebly Carbon. The Weebly editor has now been unusable for 17 days. Weebly’s Facebook wall is flooded with complaints. The communication from Weebly for the first week of the issue was extremely unhelpful, ‘clear your cache’ ‘change browsers,’ when it was a system wide problem that was being reported across the web.”
Other Weebly Reviews From Users Around the Web
Here are a few other resources for finding helpful Weebly reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|4.4 out of 5||58 reviews||Excellent|
|6.7 out of 10||119 reviews||Good|
|2.1 out of 5||36 reviews||Fair|
How We Determined Quality of User Review Websites
- G2 Crowd verifies that the reviewers are current users and asks specific questions that most respondents gave well thought out answers to.
- TrustPilot doesn’t verify their users, but the reviewers seem to be real customers, plus the review site has many recent reviews.
- SiteJabber has similar quality reviews as TrustPilot, but they have far fewer reviews, and therefore the average rating is more likely to be skewed by outliers.
Weebly pricing has five plan options: Free, Starter, Pro, Business, and Performance. Plans cost $0, $8, $12, $25 and $38 respectively per month. Weebly only offers annual billing and estimated upfront costs per subscription ranges between $96-$300 per year. Each plan also comes with $100 worth of Google Ads credit.
Actual Upfront Cost
The Free plan comes with 500MB worth of storage, a Weebly.com sub domain, and Weebly ads. While all paid plans come with unlimited storage, no ads, and gives users the ability to connect an existing domain.
If you’re planning to sell through your Weebly website, a 3% Weebly transaction fee is applied in the Starter and Pro plans with limitations of up to 10 and up to 25 products respectively. The Business and Performance plans (for both websites and online stores) charge no Weebly transaction fees and can accommodate an unlimited number of products. The Performance plan also has added features like real time shipping rates, abandoned cart emails, and gift cards.
Customer support via phone is not available for the Free and Starter plans, but they may be reached directly via chat, email, and phone for the rest of the plans.
Best Pricing Option for Small Business Owners
The best option for you depends on how much functionality you need for your small business website. If you want your site to have an eCommerce store, go with the Business or Performance Plan. If not, you should be fine with the Pro Plan. Only use the free plan if you are not a professional business and are using the website for personal use, as having a weebly.com subdomain does not look professional.
Compare Weebly Competitors
Not sure if Weebly is the right fit for you? Read our website builder comparison guide or check out one of these three Weebly competitors.
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