Call recording is an integral part of the business realm and a tool to help improve customer service and agent efficiency. If your phone or service does not provide these services, call recording apps make it easy to record telephone conversations. We looked at the biggest names in the industry and determined our picks for…
All Buyer's Guide Articles - Page 3
6 Best Simple CRM Systems 2020
Most customer relationship management (CRM) systems are designed to be easy to use, but the definition of “easy” varies from user to user. Studies show only 47% of companies reach a 90% post-implementation adoption rate, which gives simple CRMs an edge over complex solutions that may deter user engagement. We reviewed dozens of CRMs to…
The 7 Best Sales Management Books
To be an effective sales manager, you must first be an effective salesperson. It’s not so much about your resume as it is about understanding how to be an effective seller yourself. You can’t teach what you don’t know. The following books are a mix of not only management topics, but tried-and-true selling techniques. Predictable…
6 Best Call Monitoring Software 2020
Call monitoring software provides the ability to record conversations, log call data, and allow managers to listen in on call activity over your network. This information can be used for reference, quality assurance, or to make better staffing and scheduling decisions. We looked at the best call monitoring systems on the market and evaluated them…
5 Best WordPress SEO Plugins to Get Your Site to Rank in Google
One of the best ways to get traffic to your website is by getting found in search engines, such as Google. Granted, if you’ve ever tried to rank highly in Google, then you’ll know this takes time (and a lot of work). Luckily, there are search engine optimization (SEO) plugins to help make it easy…
6 Best CRMs With Facebook Integration 2020
Facebook integration with customer relationship management (CRM) software helps businesses compare contact data with social profiles to keep databases current, ensure the right prospects are targeted, and track engagements. We researched dozens of options to compile this list of the best Facebook CRM integrations, including the overall best CRM for Facebook leads. How We Evaluated…
8 Best Recruitment Software Providers
Recruitment software helps businesses find top talent by posting open positions to job boards and keeping track of candidates who’ve applied. Which software you choose depends on what you need it to do: screen candidates, manage interviewer feedback, run background checks, send offer letters. You may need more than one recruiting software tool to manage…
6 Best Registered Agent Services in 2020
Registered agent (RA) services are mostly similar—they accept legal and state documents on your behalf. Where they differ is pricing, customer service, and additional legal service plans. When choosing the best registered agent service for your business, consider your company’s legal needs and overall budget. The six best registered agent services for 2020 are: How…
Free Sales Tracking Software
Whether you’re working on 10 deals at once or starting a business, sales tracking software helps you stay on top of sales numbers. If you’re still using spreadsheets to manage customers, it may be time to modernize sales operations. We’ve identified a number of free versions and trials of sales tracking software that can help…
5 Best Ecommerce Platforms for 2020
Businesses use ecommerce platforms to create online stores with products and shopping carts. In addition to creating digital storefronts, ecommerce software also has inventory and order management tools to fulfill customer orders. The best ecommerce platforms integrate with POS systems for in-person sales and online marketplaces like Amazon, with starting prices under $100 per month….
Best Mobile Credit Card Processing for 2020
Mobile credit card processing allows merchants to sell products and accept card payments from almost anywhere with a smartphone or tablet. The best mobile credit card processor should be reliable, have affordable transaction fees, come with a free business management app, and function offline. Not sure which credit card processor is right for you? Take…
6 Best Video Conferencing Software
Video conferencing software has become more important than ever in today’s world, for both personal and for business purposes. It’s ideal for people to stay in contact with loved ones through video chatting, but it’s also the perfect solution for businesses with remote workers. We looked at six of the top names in video conferencing…