Conversational commerce (also called c-commerce) is when consumers and brands connect through chat or voice assistance with the primary goal of making a purchase. Conversational commerce has gone mainstream thanks to artificial intelligence (AI) technology. The global c-commerce market is forecast to reach $34.41 billion by 2034. In this article, we’ll take a closer look…
Ecommerce
How to Import from China to the US in 6 Steps
Importing products from China—commonly called “the factory of the world” due to its enormous manufacturing infrastructure, skilled population, and wealth of industry experience—can boost your store’s profitability by increasing your margins and making customized products more accessible. This guide gives all the information you need to get started importing from China—finding products, choosing and negotiating…
22 PayPal Statistics for 2024
PayPal is one of the most popular financial technology companies that lets users send and receive money. Businesses use PayPal to accept payments, create and send invoices, process payments on their website, and as a point-of-sale (POS) solution. We’ve put together 20 PayPal statistics to help you better understand how it is used by individuals…
How to Grow an Ecommerce Business & Optimize for Sales
After you’ve built your online store, your next goal should be to grow your business so you can increase profits. To grow an ecommerce business, you’ll need to identify your audience, bring traffic to your store, develop a customer retention strategy, build a community, and continuously test the market and your products. Here’s a step-by-step…
ShipBob vs Fulfillment By Amazon (FBA): Pricing & Features
Between ShipBob vs Fulfillment By Amazon (FBA), ShipBob offers better pricing and services for ecommerce and multichannel fulfillment while FBA is the better solution for Amazon-focused sellers. ShipBob and FBA are third-party order fulfillment solutions used by ecommerce sellers and other small businesses. Sellers hire them to outsource product storage, inventory management, order processing, shipping,…
9 Creative Small Business Packaging Ideas + Examples
Custom packaging is a key way for small businesses to stand out in the highly saturated ecommerce market. To foster a memorable buying experience and help build brand loyalty, we recommend using branded or unique shipping materials. In this article we’ll look at nine creative packaging ideas for small business, exploring how you can customize…
Stripe vs Shopify: Small Business Guide
Evaluating Stripe vs Shopify can be tricky because it’s not an apples-to-apples comparison. Shopify is an ecommerce platform with integrated payment processing, whereas Stripe is a customizable payment processor that lacks a point-of-sale (POS) system and ecommerce software. Both, however, are easy to use, have excellent user reviews, handle international sales, and don’t require a…
Ecommerce UX Best Practices: Ultimate Design Guide
Improve your customer’s path to purchase by providing a good user experience and experience a boost in your online sales.
The ecommerce user experience (UX) isn’t just about a website’s visual design—it’s about the customer’s journey from product discovery to purchase. Designing good ecommerce UX means ultimately providing an optimal shopping experience. Great ecommerce UX motivates consumers to purchase, instills trust and confidence in your brand, and helps build relationships with your customers. Meanwhile, poor…