5 Best MightyCall Alternatives for 2022

MightyCall is a business phone system that provides business-friendly, voice-over-internet-protocol (VoIP) features like auto-attendants and mobile apps. The best MightyCall alternatives also offer capabilities lacking in MightyCall, such as video conferencing and unified communications. We rated the top MightyCall competitors based on pricing, ease of use, and feature sets to help you find the best option for your small business.

Based on our research, here are the best MightyCall alternatives:

• Phone.com: Top pick overall and best MightyCall alternative for small businesses wanting to mix and match plans for different job roles
• RingCentral MVP: Great alternative to MightyCall for companies needing a unified communications and collaboration platform
• Grasshopper: Best MightyCall alternative for small teams looking for a virtual phone service for use on personal devices
• Aircall: Best MightyCall competitor for online businesses with inbound customer service centers needing integrations with ecommerce platforms
• Google Voice: Best free alternative to MightyCall for solopreneurs and Google Workspace users

MightyCall & Best Alternatives Compared at a Glance

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Phone.com is our top pick for the best MightyCall alternative, earning 4.33 out of 5. It is the only provider offering mix-and-match metered and unmetered plans to help you save money. It also offers video conferencing and inbound faxing, two features MightyCall lacks. Phone.com is equally affordable business phone system and provides volume-based discounts and lower pricing for annual billing.

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Real on to learn more about how each of these MightyCall competitors compares to the lost-cost business phone service:

Phone.com: Best Overall MightyCall Alternative

Phone.com is a top small business VoIP service and the best MightyCall alternative because it provides an inexpensive base plan, volume-based discounts, and lower pricing for annual billing. It’s also the only MightyCall competitor offering metered and unlimited plans, allowing you to mix and match subscriptions for different user types.

Phone.com’s flexible plan tiers include many valuable features, including video and audio conferencing, an automated attendant, and call forwarding based on business hours. However, Phone.com subscriptions don’t include toll-free minutes or inbound faxing.

You’ll also need Phone.com’s Pro version to access customer relationship management (CRM) integrations, and it doesn’t have built-in ecommerce integrations. RingCentral MVP and Aircall are better solutions for integrations, and RingCentral MVP also has toll-free minutes on all plans and unlimited inbound and outbound faxing on Standard and above tiers.

Phone.com Pricing at a Glance*

• Basic Users: $12.99 per user, per month for one number per account, 300 minutes and 1,000 pooled text segments per user, 50 standard VoIP features, an auto-attendant, and video conferencing with 10 participants
• Plus Users: $19.99 per user, per month for one phone number per person, unlimited minutes and texting, video recording and whiteboarding, 25 video meeting participants, and voicemail transcription
• Pro Users: $29.99 per user, per month for one phone number per person, unlimited minutes and texting, video recording transcription, CRM integrations, call analytics, and 100 video conferencing participants

*Phone.com pricing is based on monthly payments for one to four users. Lower your costs by adding more users and selecting annual billing.

Phone.com Features

• User-based plans: Not every business phone user needs unlimited calling and vast feature sets. With a system like Phone.com, you can select lower-priced metered plans for users who need a line but don’t spend much time answering or making calls. Phone.com also has versions for supervisors with advanced analytics and call recording.
• Video conferencing: Phone.com and RingCentral are the only MightyCall alternatives with built-in video conferencing services. However, you’ll pay about $10 to $20 more per user for a RingCentral MVP plan with unlimited video conferencing. Phone.com works better for occasional meetings with clients, whereas RingCentral provides better support for remote team collaboration.
• Follow me: If your organization has a bring your own device (BYOD) policy or supports employee mobility, the follow-me feature is a must-have. An incoming call to your employee rings one device at a time until your team member picks up the line.

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RingCentral MVP: Best MightyCall Alternative for Unified Communications & Collaboration

RingCentral MVP is a top MightyCall competitor thanks to its expansive feature set with advanced tools for unified communications and collaboration. It offers more communication channels than Aircall or Grasshopper and has a complete toolkit for remote workers with persistent meeting rooms, team chat, and content sharing.

RingCentral also stands out because subscriptions include toll-free minutes and built-in integrations with CRMs and productivity platforms. The downside is that it’s a bit more complicated to set up than basic phone systems like Grasshopper.

RingCentral MVP also costs more per user than Phone.com, which offers better volume-based discounts for small teams. Plus, it doesn’t have built-in ecommerce integrations as Aircall provides. However, RingCentral MVP is worth the expense for companies with a distributed workforce that collaborates online frequently.

RingCentral MVP Pricing at a Glance*

• Essentials: $29.99 per user, per month for up to 20 users for unlimited calls and texting within the U.S. and Canada, team messaging, document sharing, and 100 toll-free minutes
• Standard: $37.99 per user, per month for unlimited internet fax, video meetings with 100 participants, 1,000 toll-free minutes, and 24/7 customer support
• Premium: $44.99 per user, per month for 2,500 toll-free minutes, conferences with 200 people, automatic call recording, CRM integrations, and call monitoring
• Ultimate: $59.99 per user, per month for unlimited media storage, device status reports, and hardware alerts

*RingCentral pricing is based on two to 20 users with monthly billing. Save up to 33% with annual prepayment and discounts for 100 or more users.

RingCentral MVP Features

• Team Huddle: Keep remote teams connected with a persistent meeting room. Choose participants and add a name for your huddle topic to create a meeting space where employees can pop in and out to instant message or talk in real time.
• Video conferencing: Meet with up to 200 people (100 more participants than Phone.com) and share screens, co-annotate documents, and chat as a group or one-to-one. RingCentral MVP offers presentation modes, breakout rooms, and whiteboarding to engage attendees and encourage collaboration.
• Unified communications: Centralize conversations between customers and employees on the RingCentral MVP platform. Your team can find and review interactions across multiple channels, including text, voice, and video. Plus, RingCentral MVP consolidates other communication methods like internet faxing and live chat into a single app.

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Grasshopper: Best MightyCall Alternative for Virtual Phone Services

Grasshopper is the best virtual phone number provider and a top MightyCall alternative for turning your cell phone into a business device. Although other providers offer mobile apps, Grasshopper iOS and Android applications take up less room on personal devices and receive high user ratings.

Grasshopper is also the only solution that doesn’t charge per-user fees. You can add an employee mid-month and give them an extension without your subscription price increasing.

However, Grasshopper doesn’t offer metered plans or support video conferencing like Phone.com. It’s also less scalable than a solution like RingCentral, which adds advanced call handling features on upper-tier versions, such as call whisper and barge, and provides discounts for 100 or more users.

Grasshopper Pricing at a Glance*

• Solo: $29 per month with one phone number and three extensions
• Partner: $49 per month for three phone numbers and six extensions
• Small Business: $89 per month for five phone numbers and unlimited extensions

*Grasshopper pricing is based on monthly payments. Select annual billing for additional savings.

Grasshopper Features

• Mobility: Grasshopper’s mobile apps conserve space on personal devices, and extensions are customizable. Individual Grasshopper users can create call forwarding rules for their extension according to a schedule and forward calls to multiple devices.
• Business phone numbers: Grasshopper has a user-friendly number picker on its website and supplies local, toll-free, and vanity numbers with all subscriptions. Users can share lines and add extensions for different employees or departments.
• Instant response: This feature is unique to Grasshopper and sends a text message when you miss a call. You can customize your text and add a link. Recipients can respond to your message with additional information, so you’re prepared to handle their call as soon as you’re free.

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Aircall: Best MightyCall Alternative for Ecommerce Integrations

Aircall automatically connects to popular ecommerce platforms, including Shopify, BigCommerce, and Magento. The built-in integrations provide agents with context before answering the phone, like showing an order number associated with the incoming caller. Your customer service reps can access a complete customer history without leaving the Aircall app.

All subscriptions include API and webhook access, which lets you incorporate your business phone system into existing workflows. RingCentral also integrates with ecommerce platforms, but you’ll need to use third-party services, such as Zapier or Workato.

Other MightyCall competitors have limited integrations and don’t provide native support for ecommerce platforms. In addition to ecommerce connectivity, Aircall supports more than 100 integrations with help desk services, productivity suites, and CRM programs.

All subscriptions come with features vital to customer service channels, such as call recording, an interactive voice response (IVR) system, and ring groups. However, if your online business makes a significant number of outbound calls, you may prefer a MightyCall alternative with unlimited outbound calling, such as RingCentral MVP. Learn how these two providers differ in our RingCentral vs Aircall comparison.

Aircall Pricing at a Glance*

• Essentials: $40 per user, per month with a minimum of three users for unlimited inbound calling and text messaging within the U.S. and Canada, one local or toll-free number, call recording, one-year of data storage, and basic analytics
• Professional: $70 per user, per month with a minimum of three users for advanced analytics, call monitoring, power dialer, Salesforce integrations, call whisper, and queue callbacks
• Custom: Contact Aircall for a quote that includes a service level agreement (SLA), access to API developer supports, and a very important person (VIP) customer service hotline

*Aircall pricing is based on monthly payments. Select annual billing to save up to 29%.

Aircall Features

• Call comments and tagging: Keep track of vital information and add details that support successful outcomes with call comments, tagging, and task assignments. Aircall users can quickly tag a call as a potential customer and assign the follow-up call to your salesperson. Plus, don’t forget to add details from your last call, such as how they found your website or what products interest them.
• Warm transfer: Unlike Grasshopper and Phone.com, Aircall lets you speak with a co-worker before transferring a call to them. This feature is helpful for customer care centers that require a supervisor to approve returns or discounts.
• Merchant platform integration: Improve your customer support services by integrating Aircall with your ecommerce tools. Built-in integrations provide caller details, including order number and history, so your agents don’t have to ask the same questions over and over.

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Google Voice: Best Free MightyCall Alternative for Solopreneurs

Google Voice stands out for its cheap VoIP services and is the only MightyCall competitor offering a free version for individuals. Both MightyCall and Aircall require a minimum of two users, and similar plans for solopreneurs on Grasshopper costs $29 per month. Google Voice screens your calls, announces the name of incoming callers, and supports contact-based call forwarding.

As your business grows, paid plans are available as an add-on to Google Workspace. Each subscription provides peace of mind with an SLA that guarantees service uptime, technical support levels, and call quality. While other providers may offer an SLA, you’ll need to contact the company to learn what it includes, whereas Google posts it online.

Google Voice Pricing at a Glance*

• Free: Personal accounts are free for unlimited domestic calling and texting, call screening and blocking, voicemail and voicemail transcription, and call forwarding
• Starter: $10 per user, per month for up to 10 users for an SLA, user and activity reports, do not disturb (DND), and voicemail transcription
• Standard: $20 per user, per month for unlimited users, auto-attendants, desk phone compatibility, ring groups, and eDiscovery for calls, text messages, and voicemail
• Premium: $30 per user, per month for unlimited domestic and international locations, international phone numbers in 13 regions, and BigQuery integrations

*Paid Google Voice plans require a subscription to Google Workspace, which starts at $6 per user, per month.

Google Voice Features

• Email notifications: Enable email notifications to receive an alert each time you miss a phone call. This feature works well for solopreneurs who have email open more frequently than the Google Voice app. While traveling, you can check your email from your phone or laptop and see what calls you’ve missed.
• Contact-based call management: Custom call forwarding rules help solopreneurs personalize their response to missed calls and manage higher volumes. Create custom voicemails for different contacts, such as a personal message for family members or a professional greeting for VIP customers. You can also forward calls to other devices based on your contact list.
• Call screening: Learn who’s calling without glancing at your phone using the Google Voice call screening feature. Google automatically announces the name of your caller if they’re listed in your contact book. Google Voice will ask unknown callers to state their names, and you can hear them speak before picking up the call.

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How We Evaluated the Best MightyCall Alternatives

Business phone systems offer various features that work well for different companies and users. We examined general and advanced characteristics to determine the best use cases for MightyCall alternatives while assessing the costs for each plan tier. Additionally, we considered our experience with the platforms and user reviews.

Here’s a breakdown of how we measured each of these MightyCall alternatives:

Bottom Line

MightyCall is an affordable phone system that earns high ratings. However, it lacks unified communications and collaboration features offered by some MightyCall competitors. MightyCall also doesn’t work for solopreneurs or large call centers, so it’s less scalable than other virtual phone services in our lineup.

Phone.com is ultra-affordable whether you’re a team of two or 25, and earned our top spot for the best MightyCall alternative. Explore more ratings in our Phone.com review or sign up for Phone.com and give it a try for 30 days. If it’s not a good fit, Phone.com offers a 30-day money-back guarantee.

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