Customer relationship management (CRM) call center software offers tools for contact and lead management. It typically has strong telephonic features that allow you to manage and track calls, as well as generate call-centric analytics reports. The best CRM call center tools offer these features at an affordable price. We compared dozens of call center CRM…
Buyer's Guide
8 Best B2B Payment Solutions for Small Businesses
A dedicated business-to-business (B2B) payment solution allows qualifying merchants to receive significantly lower processing fees and discounts for high-volume transactions. Aside from low, competitive rates, B2B businesses also need payment solutions that handle big-ticket sales, invoicing, and various payment types. According to our evaluation, the best B2B payment solutions are: : Best overall B2B payment…
Best Cryptocurrency Accounting Software in 2024
Small and midsize businesses (SMBs) conducting business in cryptocurrency, such as accepting crypto from customers or paying vendors with crypto, face some very challenging and unique tax and accounting requirements. In the United States, cryptocurrency isn’t treated as a true currency but as an investment asset. Therefore, every time your business spends crypto, you must…
23 Best Sales Automation Software Tools for 2024
Sales automation software helps teams put repetitive tasks, such as email follow-ups, data management, and prospecting, on autopilot so they can focus on relationship building with leads and prospects. Automation tools can be standalone products that serve a specific purpose or are built into customer relationship management (CRM) software to serve sales functions. Based on…
Best Coffee Shop & Cafe POS Systems
Cafes and coffee shops are a little bit restaurant and a little bit retail. I’ve managed several coffee shops and cafes, and know what point of sale (POS) functions help run a cafe or coffee shop. The best cafe POS system should have cash management functions like dual cash drawer tills and volume-supporting features like…
7 Best QuickBooks Hosting Providers for 2024
The best QuickBooks hosting provider should offer essential cloud hosting features and benefits, such as guaranteed high uptimes and automatic backups, security and reliability of data, and excellent performance and speed of its information technology (IT) services. As a bonus, some providers offer additional benefits, such as free trials and money-back guarantees. Here are our…
5 Best Recurring Billing Software in 2024
The best recurring billing software should allow you to easily set up scheduled invoices and have time-saving features, such as payment reminders, invoice approval workflows, a client-side portal, and an invoicing app. Additionally, they must provide sufficient invoice customization options, including the ability to choose from different invoice templates, upload your company logo, and edit…
Best Quick Service Restaurant (QSR) POS Systems for 2024
Quick service restaurants (QSRs) need point-of-sale (POS) systems that move at the speed of their business. The best QSR POS systems combine affordable software with flexible hardware that allows restaurants to meet customers where they are: in-house, online, curbside, or in the drive-thru. Beyond processing orders and sales, a QSR POS should also offer robust…