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A high-risk merchant account is used when financial institutions consider a business highly susceptible to chargebacks and fraud. Operating a high-risk business makes it harder to open a merchant account, just like certain factors can impact your business's ability to get insurance coverage or financing.

Asking the right phone screen interview questions helps you vet applicants and narrow your field of potential new hires. Although companies often forgo phone screen interviews, they can provide valuable insight into a candidate who appears good on paper. Phone screen interviews last between 15

Square Point of Sale (POS) is an all-in-one business solution that offers forever-free yet feature-rich software including payment processing and ecommerce. In addition to the excellent value it offers, Square is also one of the most user-friendly systems on the market. Real-life users agree, giving

Helcim is a Canadian credit card processing and merchant services company catering to all kinds of small and growing businesses. It offers a suite of free payment processing tools and integration with various business systems. Fees start at interchange plus 0.15% + 6 cents with

The typical sales process provides a step-by-step approach to locating clients, communicating with clients, and closing sales. Most sales process steps include prospecting, preparation for a sales presentation, lead nurturing, making an offer, overcoming objections, closing the sale, and making a follow-up. Here, we teach

An employee attendance tracker is a way to track employee attendance, tardiness, absenteeism, and time off—a major part of managing employees. A good employee attendance tracker allows you to quickly identify repeat attendance-related offenses and act swiftly to discipline and coach your staff to correct

In a nutshell, electronic fund transfer (EFT), sometimes called “pay by bank,” is a broad term used to classify all types of digital exchange of funds between two banks. While EFTs are generally slower to process than card payments, EFT payments (such as ACH and

The best human resources payroll software makes managing the entire employee lifecycle (from hiring to retiring) easier for users. Here are our top picks for small businesses.

A behavioral interview is a conversation between a job candidate and an employer that focuses on past job-specific situations. Asking questions about previous behavior can help illuminate a candidate’s skills and predict how they might perform in your open role. This article provides free sample

Legally speaking, employers do not need to offer vacation time to their employees. However, having a strong paid time off (PTO) policy is one of the first steps to attracting and retaining quality talent. Your policy should include various time off categories, including sick leave,

A vast majority of small businesses are missing the benefits of live chat software that can help increase productivity, customer satisfaction, and sales. See how with these live chat statistics. Live chat is a customer service tool that human support representatives use to provide real-time, immediate

Payroll templates are pre-designed spreadsheets and forms that help organize, calculate, and track payroll data. They’re best for business owners preparing to hire their first employees and wanting to better manage payroll. You can use these templates instead of, or in conjunction with, payroll software