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Employee and employer handshaking.

May 15, 2024

Behavioral Interview Topics & Questions [+ Free Template]

Behavioral Interview Template

A behavioral interview is a conversation between a job candidate and an employer that focuses on past job-specific situations. Asking questions about previous behavior can help illuminate a candidate’s skills and predict how they might perform in your open role. This article provides free sample
Paid time off sticky note.

May 15, 2024

How to Create a PTO Policy: Small Business Guide [+ Template]

Free Template

Legally speaking, employers do not need to offer vacation time to their employees. However, having a strong paid time off (PTO) policy is one of the first steps to attracting and retaining quality talent. Your policy should include various time off categories, including sick leave,
Woman agent doing live chat chatting communication.

May 14, 2024

21 Customer Service Live Chat Statistics You Need to Know in 2024

Free Service Statistics

A vast majority of small businesses are missing the benefits of live chat software that can help increase productivity, customer satisfaction, and sales. See how with these live chat statistics. Live chat is a customer service tool that human support representatives use to provide real-time, immediate
Writing payroll on a paper.

May 6, 2024

Free Payroll Templates: Tips & What to Include

Free Payroll Templates

Payroll templates are pre-designed spreadsheets and forms that help organize, calculate, and track payroll data. They’re best for business owners preparing to hire their first employees and wanting to better manage payroll. You can use these templates instead of, or in conjunction with, payroll software
Paychex vs ADP logo

April 30, 2024

ADP vs Paychex vs Gusto: Pricing, Features & What’s Best

Free Calculator

ADP, Paychex, and Gusto are all popular payroll software, but for different reasons. ADP and Paychex are established providers that offer comprehensive HR and payroll services for businesses of all sizes, while Gusto is a newer provider (established just over 10 years ago) that gives
Abstract word cloud for Accounting software with related tags and terms.

April 19, 2024

Accounting Software Implementation Guide [+ Free Checklist]

Switching to a new accounting system is not an easy process, but an accounting software implementation plan can make things easier: Step 1: Planning. Assess the need for a new platform and the software product you want to use. Step 2: Preimplementation. Prepare the entire
U.S. Bank logo.

April 8, 2024

U.S. Bank Merchant Services Review

U.S. Bank Merchant Services provides banking solutions, supporting card, check, and cash payments for small businesses. It provides its own processing service (Elavon) and point-of-sale software and hardware system (talech) but also works with numerous payment gateways, ecommerce platforms, and other POS systems. U.S. Bank
Two women talking.

April 8, 2024

How to Overcome Retail Recruiting Challenges: Recruit for Retail in 5 Steps

Free Template

The past few years have been challenging for the retail job market, with retail employers struggling to find and retain employees. According to a recent survey from Capterra, a staggering 86% of SMB retailers find that hiring is growing more difficult year over year. While the
A woman working on payroll.

April 4, 2024

How to Do Payroll in Maryland: What Employers Need to Know

Free Template

Doing payroll in Maryland requires knowing local laws, such as the $15.00 state minimum wage, and keeping track of state and local income tax withholding schedules. Maryland has more nuances than the average state—for instance, there are 23 counties that charge local tax. Step-by-Step Instructions for
Man holding a notebook with tax form 944 written.

April 2, 2024

How to Fill Out Form 944: Per-part Instructions + What to Know

Free Form 944

Form 944 is an IRS form that very small businesses use to file their employer taxes on an annual basis. It is specifically for businesses that have at least one employee and owe less than $1,000 annually in federal taxes (income tax withholdings plus Social
Time Card Calculator Graphic

April 1, 2024

Free Time Card Calculator

Free Calculator

Time card calculators can be a great tool to help small business owners manage their employees’ hours and get insight into work-hour patterns and productivity. Since the Fair Labor Standards Act (FLSA) requires employers to retain timekeeping records, utilizing a free time card calculator is
Payroll chart seen on laptop screen.

April 1, 2024

How to Do Payroll in Florida: An Employer’s Guide

Free Templates

Doing payroll in Florida isn’t complex, especially if you stay abreast of federal regulations. Florida has few state-specific laws, and its laws are generally business-friendly. Florida also doesn’t have a state income tax, but employers are required to pay state unemployment insurance tax (SUTA) or
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