Free Resources

Employee attendance policies are company documents, often part of your handbook, that clearly define attendance requirements at your company. These should include definitions, indicate how employees may be disciplined for violations of the policy, and an employee acknowledgement. For an example of how to draft yours,

A flexible work schedule policy outlines for employees an alternative to the typical 9–5, Monday–Friday workweek. It might allow for different daily start and end times or even a compressed four-day workweek. Employees who can customize their work hours can better manage their time and

A shift differential policy is a set of guidelines and rules for handling non-mandatory premium pay offered to eligible employees for working hours that deviate from the standard or regular work schedule. A strong policy outlines the details of how the pay is calculated, who

Point-of-sale (POS) reconciliation is the process of manually checking your POS sales records against your cash on hand and credit card processing statements to ensure there are no discrepancies. Not difficult but often tedious, it is a key part of the cash-handling process and helps

Sell-through rate (STR) is a critical retail metric that tells you how well products are performing based on the amount of inventory sold compared to the amount of inventory received during a set period of time. Typically, retailers will measure sell-through rates weekly, monthly, quarterly,

The accounts receivable (A/R) turnover ratio is helpful in managing your A/R and measures how effectively a business collects payment from customers they have extended credit to within a given period―generally one year. Analyzing the A/R turnover should include industry benchmarks to give you a

Employee suspension is a disciplinary action taken against an employee who may have engaged in serious misconduct or policy violations. It serves as a temporary measure to separate an employee from their work environment following wrongdoing. The suspended employee is removed from their position and prohibited

Employee training is essential for developing skills, increasing efficiency, and, ultimately, boosting productivity. Choosing the right employee training method for your small business will depend on the type of training needed and the learning style of each employee. The top training methods for employees include: Apprenticeship

Rehiring former employees who already know the company culture and how things operate can save time and money. Additionally, rehired employees often bring skills and experience gained from working elsewhere, making them even more valuable assets to the company upon their return. Now, let’s take a

Point-of-sale (POS) security protects the computer systems that process debit and credit card transactions. Because point-of-sale systems can contain sensitive data like account numbers, emails, and addresses, hackers target these systems, and a data breach can be costly both financially and reputationally. POS system security

The term customer relationship management (CRM) came about in the 1980s, but the process of managing customer data started long before. The early days of the CRM evolution simply involved filing customer profiles on paper. In this article, we’ll travel through time to learn about