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As with many other professions, finding a good engineer for your small business can be difficult in today’s job market. But you can improve your chances of finding the perfect fit with a few simple steps. First, you must fully understand your needs and what

An on-call schedule is a type of employee schedule that ensures your business has enough of the right staff to respond to increased customer demand, day or night. Companies in certain industries use on-call scheduling for a variety of reasons, like keeping medical or technology

Learning how to do payroll in Texas is a much easier process than in other states. There’s no income tax, businesses aren’t required to purchase workers’ comp insurance, and employers only pay state unemployment taxes (SUTA). There are some special laws concerning overtime and minimum

Customer service problems can harm your business, affecting customer satisfaction, trust, and loyalty. Some of the most common issues in customer service are slow response time, rude communication by the support staff, and lack of real-time engagement. Continue reading as we discuss the reasons for

Product descriptions are key to building customer trust and successfully selling your products. To be effective, product descriptions need to go beyond simply describing the product. They should also inform your customers, convey your brand, and get your store visited by searchers—bringing in sales and

Chargebacks cost merchants nearly $80 billion annually. Providing the right supporting documents is one of the best ways to win that revenue back.

There are some nuances to remember when learning how to do payroll in Wisconsin. It has a progressive income tax system, which means the math for calculating payroll taxes won’t be as straightforward as it is with a flat-tax system. In addition, it has special

Product pricing is essentially the process of determining the cost of products you sell to consumers. When you are figuring out how to price a product for retail, you are facing a delicate balance—price your items too high, and no one will buy; price them

Call abandonment rate is the percentage of incoming calls terminated before a customer speaks to a live customer service representative. A high abandonment rate indicates that callers may be waiting too long in the call queue, experiencing connection problems, or not getting the information they

A retail marketing strategy is an actionable plan to develop and promote products, attract and keep customers, and drive sales. Marketing for retailers is essential whether you’re seasoned or just starting out, and it can happen both online and offline. It’s important to develop solid

Learning how to rescind a job offer the right way is important for professional, reputational, and legal reasons. Regardless of the reason, it is crucial to handle the process with professionalism. Doing so not only protects your company’s reputation but maintains a positive experience for

Finding a great real estate agent can be challenging if you don’t know what to look for. To find a great real estate agent, you must know what you want in terms of their personality, business acumen and skills, and your goals for buying or