Excellent products and service offerings attract customers to your business, but robust customer service is still the most effective way to keep them loyal to your brand. It is also an organic route to tap into your customers’ network through positive word of mouth and referrals. In this article, we explore 10 effective customer service…
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35 Cool Business Card Ideas (+ Examples for Inspiration)
Whether you’re networking or want to pass along your contact info to a prospect or client, business cards are the fastest way to connect. To make a lasting impression, your business card design should be legible, eye-catching, and on-brand. Check out our curated list of business card ideas and examples below to inspire your design….
15 Best Places to Get Free Images for Website Design
Finding high-quality free images for website design is easy thanks to sites with advanced search tools and royalty-free images. Some even have free video, audio clips, and editing tools for creating custom graphics. Below are 15 of the best places to get free images for website design and other marketing materials you need to build…
7 Key Benefits of Customer Service Software
Using customer service software improves the quality of support your customers receive—increasing their lifetime value to your business. This type of software centralizes customer data, communication, and agent performance reports. Other benefits of customer service software include increased agent productivity through service automation and 24/7 customer access to self-help resources. In this article, we explore…
Top 18 Creative Business Sign Ideas to Inspire You
Even in a digital world, signage remains an effective marketing tool for businesses with a physical location. For your business to stand out, having distinctive signage is essential. Plus, there are plenty of ways you can use signs to capture attention, increase foot traffic to your store, or advertise your products and services. We’ve compiled…
12 Sales Metrics You Should Measure to Improve Sales Performance
Measuring key sales metrics enables you to identify and improve total sales activity, sales forecasts, conversion rates, and the all-around process and cost-efficiency. In this article, we offer 12 examples of sales metrics you can compare to industry standards, previous periods, or internally between individual reps or teams. This helps you find and fix flaws…
21 Local SEO Tools to Boost Website Rankings & Sales
Using search engine optimization (SEO) tools to rank higher in turn boosts web traffic, brand awareness, leads, and sales with customers in your area. The best local SEO tools are free or affordable and easy to use. They offer a broad range of features from websites and analytics to site audits, keyword research, social media…
The Simple Guide to Understanding CRM Pricing Models
Customer relationship management (CRM) pricing models—or how an organization’s cost of using a CRM is structured—can be complex. However, the most common pricing factors include the number of users, set of features, billing frequency, and optional add-ons. The average pricing of CRM systems ranges from $12 to $300 per user, per month, depending on the…