SHARE

Best CRM for Nonprofits: Top 7 Platforms

Nonprofit customer relationship management (CRM) software enables organizations like community service groups, philanthropic organizations, and political advocacy firms to manage operations, marketing, and financial activities. A CRM for nonprofits provides useful tools to handle donations, volunteers, and communication outreach. We evaluated dozens of systems ideal for donation management to identify the best CRM software for…

Written By

Lorraine Daisy Resuello

Jul 9, 2024

16 minute read

Nonprofit customer relationship management (CRM) software enables organizations like community service groups, philanthropic organizations, and political advocacy firms to manage operations, marketing, and financial activities. A CRM for nonprofits provides useful tools to handle donations, volunteers, and communication outreach. We evaluated dozens of systems ideal for donation management to identify the best CRM software for nonprofits:

Bloomerang: Best for data management
Neon CRM: Best for managing fundraising events
Donor Tools: Best for simple interface
CiviCRM: Best for nonprofit CRM customization
Bitrix24: Best free option for unlimited users
Freshsales: Best for in-app calling and analytics
HubSpot Marketing: Best for nonprofit marketing features

Best CRM for Nonprofits at a Glance
Bloomerang: Best for Data Management
Neon CRM: Best for Managing Fundraising Events
Donor Tools: Best for Simple Interface
CiviCRM: Best for Nonprofit CRM Customization
Bitrix24: Best for Price for Unlimited Users
Freshsales: Best for In-app Calling and Analytics
HubSpot Marketing: Best for Nonprofit Marketing Features
Frequently Asked Questions (FAQs)
Bottom Line

Best CRM for Nonprofits at a Glance

Starting Monthly PriceBased on a monthly price, billed annually. Monthly billing is available at slightly higher rates unless otherwise specified.	Free Plan?	Our CRM Rating out of 5
$125 for unlimited users	✕	4.76
Visit Bloomerang
$99 for unlimited users	✕	4.51
Visit Neon CRM
$39 for unlimited users	✕	4.48
Visit Donor Tools
$0	✓	4.44
Visit CiviCRM
$49 for 5 users	✓(unlimited users)	4.37
Visit Bitrix24
$9 per user	✓(up to 3 users)	4.32
Visit Freshsales
$15 per user	✓(up to 5 users)	4.13
Visit HubSpot Marketing

Keep reading to learn more about each nonprofit CRM for small businesses, their features, pricing, and more:

Bloomerang: Best for Data Management

Pricing: 2.50 out of 5

General Features: 5.00 out of 5

Advanced/Niche Features: 5.00 out of 5

Support: 3.50 out of 5

Expert Score: 5.00 out of 5

Pros

It has automatic daily updates of donor data.
It has extensive third-party integrations.
It has donor engagement scoring, wealth screening, and access to Bloomerang Academy.

Cons

It has an expensive starting point ($125 per month).
It lacks event management features.
Volunteer management tools cost extra ($119/month).

You need a tool that automatically updates donor data: Bloomerang’s data management features help users gather and regularly update donor data and insights. For instance, the nightly address verification and deceased updates ensure you have the correct mailing address of donors, ensuring your appeals reach them.
You want to connect other third-party business tools to the CRM: Bloomerang natively integrates with popular apps like QuickBooks and Mailchimp. It can also be connected to Zapier, enabling users to connect virtually any business tool they use to the CRM.
You want access to analytics: Through the analytics feature, users can create data reports for presentations, marketing campaigns, fundraising, and annual planning. Moreover, the data engagement scoring provides an overview of donor engagement based on past interactions and wealth scoring to raise more funds from qualified donors.

You have a limited budget: Bloomerang’s starting price point is $125 monthly, making it steep for nonprofits.
- Alternatives: Those who require a free version or more affordable providers can consider either HubSpot or Bitrix24. Both offer a free plan with access to fundamental CRM features like lead management and collaboration tools.
You need a CRM for nonprofits with robust event management tools: Bloomerang’s event management features are limited to custom donation options during registration, event pages, and ticket packages. Event features require the Bloomerang Fundraising – Giving+ add-on, starting at $40 for unlimited users with donation forms, text fundraising, and data tools in one platform.
- Alternatives: CiviCRM is an excellent tool to promote fundraising events. It can be used to update the status of each event participant during the event and soon after to ensure accurate information for evaluating your event.

Bloomerang Pricing Plan & Overview*

Bloomerang lets you add and remove products based on what you need.

Bloomerang CRM: Donor Management

Cost:

Starts at $125 for unlimited users

Key features:

1,000 contacts or records included
Unified constituent managementManage profiles, track engagement, and monitor giving history.
Marketing and engagementSend personalized emails and letters with built-in tools.
Reports, dashboards, and analyticsMeasure success, demonstrate impact, and gain insights to guide decisions.
Data management and segmentation
Mobile app

Bloomerang pricing add-ons:

Membership management: Starting at $25 per month
Fundraising: Starting at $40 per month
Volunteer management: Starting at $119 per month

*Pricing is based on annual billing on a per-month breakdown. The price range depends on the number of records or contacts. While we update pricing information regularly, we encourage our readers to check current pricing.

Bloomerang’s built-in reporting templates—covering standard reports fundraisers need. (Source: Bloomerang)
Bloomerang’s dashboard shows information about a nonprofit’s fundraising activities. (Source: Bloomerang)

Our Expert Opinion

Bloomerang made it to the top spot of this list because of its essential features useful for nonprofits, particularly donation management, donor database, online giving, and reports. While the startup cost can be an issue for some organizations as plans get more expensive as the number of contacts increases, this industry-specific CRM provides unique features like donor engagement scoring, nightly address verification, and deceased updates.

Visit Bloomerang

Neon CRM: Best for Managing Fundraising Events

Pricing: 3.50 out of 5

General Features: 4.69 out of 5

Advanced/Niche Features: 5.00 out of 5

Support: 2.00 out of 5

Expert Score: 5.00 out of 5

Pros

It has features for fundraising, donor management, and communications.
It includes unlimited records, users, emails, and templates for creating a nonprofit org website.
Modules and product enhancements are applicable to many types of nonprofits including trade associations and commerce chambers.

Cons

It has no free plan and has an expensive starting price at $99 per month.
It requires a one-time setup fee starting at $349.
Event and volunteer management features get expensive (starting at $199 per month).

You hold several fundraising activities: Neon CRM lets users create and manage fundraising campaigns and events with online forms that support one-click donations, recurring giving, and multiple ticket structures. Users can also hold virtual fundraising events with tools encouraging more donor and fundraiser adoption, including online challenges and live fundraising activities.
You need to create a nonprofit org website: You can create your organization’s web template with a front-end drag-and-drop editor that produces professional-looking websites for both desktop and mobile browsers.

You need a free plan: Neon CRM, unfortunately, has no free plan. This can be a drawback for civic and nonprofit organizations wanting to test the tool first before committing to purchasing it.
- Alternatives: Bitrix24 and HubSpot Marketing are excellent CRM alternatives that do not require a setup fee and have free options for unlimited users. These are general-use CRMs with data analytics, reporting, and automation tools, which can be helpful for civic and nonprofit organizations.
You need a nonprofit CRM without a setup fee: Neon CRM requires a one-time setup fee starting at $349 to import data and implement the system.
- Alternatives: General-use CRMs like Bitrix24, Freshsales, and HubSpot CRM do not require a setup fee and have free options. These providers offer data analytics, reporting, and automation tools that can be used for donor management.

Neon CRM Pricing Plan & Overview*

Cost:

Starts at $99 per month

Key features:

Donor management
Constituent login portal
Grant management
Activity tracking and prospecting
One active workflow
Generosity IndicatorShows a score based on a donor's generosity.
Unlimited emails and letters
Unlimited online forms and file storage
Reporting and analytics
Customizable dashboards

Add-ons:

Radius searchTo uncover niche donor segments with precise location tools. : $60 per year or $5 per month
Live chat and support: $50 per month
Neon websitesA website builder and editing tool for creating nonprofit websites without coding. : $49 per month
Neon Fundraise Peer-to-peer (P2P)Design a website specifically for a nonprofit organization. : Starts at $1,900 per yearPeer-to-peer fundraising includes payment processing, one-click donation, and campaign tools.
Membership configuration: 10% of your monthly subscription fee

*Pricing is based on a per-month breakdown. The provider only provides monthly billing. While we update pricing information regularly, we encourage our readers to check current pricing.

Neon CRM’s constituent portal dashboard shows an editing option to customize pages. (Source: Neon CRM)
Neon CRM’s generosity indicator displays various types of donor support. (Source: Neon CRM)

Our Expert Opinion

Neon CRM is a great all-in-one cloud-based nonprofit management solution for fundraising activities—both offline and online. Its Essentials plan includes fundamental functionalities, such as donor management, contact management, a generosity indicator, and fundraising campaigns, making it great for small nonprofits. Upgrade to their higher-priced plans or get add-on features if you need more advanced tools like unlimited workflows.

Visit Neon CRM

Donor Tools: Best for Simple Interface

Pricing: 4.25 out of 5

General Features: 3.75 out of 5

Advanced/Niche Features: 5.00 out of 5

Support: 2.50 out of 5

Expert Score: 5.00 out of 5

Pros

Its platform is simple to navigate and use.
It has an intuitive website builder intended for nonprofits.
It’s a low-cost CRM for nonprofits with unlimited users and donors.

Cons

It has no free plan, only a 30-day free trial.
Payment processing must be done using WePay.
It lacks the capability to migrate contact or donor data from one CRM to Donor Tools.

You need a no-frills nonprofit CRM tool: Donor Tools is a simple, low-cost CRM system built for nonprofits to raise money, track donations, record physical transitions, and manage their donor and contact base. Because there’s only one plan, all features are included with accessibility to an unlimited number of users and donor records.
You need a no-code webpage builder: The website builder function of Donor Tools is quick and easy—only requiring users to upload their logo and enter information about their organization. The system then publishes the website to advertise and capture donations.

You need more advanced CRM features: Donor Tools offers basic features—mostly recording and processing donations and generating simple reports. It doesn’t have advanced features like email marketing or an in-app phone.
- Alternatives: For users who want more advanced functionalities like email marketing, HubSpot Marketing is a good alternative. Freshsales, on the other hand, provides a robust in-app phone.
You need a free plan: Despite having an affordable starting price and unlimited access to all the features in its 30-day free trial, Donor Tools doesn’t offer a free plan. This could be a drawback for nonprofits that don’t have the budget for a paid CRM subscription.
- Alternatives: Bitrix24 and HubSpot CRM are excellent CRM alternatives that offer free options for unlimited users. These general-use CRM systems offer analytics, reporting, and other helpful features that can help in donor management and fundraising activities.

Donor Tools Pricing Plan & Overview*

Donor Tools

Cost:

$39 per organization

Key features:

Branded web page to accept online donations
Custom and filtered reports on donations and donor activity
Option for users to organize and track donor contact records to view their activity and donation history
Online donations recorded automatically

Add-on:

Payment processing: Integration with WePay for online donations allows processing with a low, 2.3% plus $0.30 for all cards.

*Pricing is based on a per-month breakdown with no contract required. Interested users can sign up for a 30-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.

Donor Tools records donations in its system. (Source: Donor Tools)
Donor Tools shows a donor’s donation history data. (Source: Donor Tools)

Our Expert Opinion

Donor Tools is a simple tool recommended for startup nonprofit organizations needing a dependable platform to accept and record donations. This nonprofit CRM software program has only one plan, with all features included for an unlimited number of users and donor records. If you’re looking for the best CRM for small nonprofits, Donor Tools can be an excellent option that also provides a more affordable payment or donation processing option like PayPal.

Visit Donor Tools

CiviCRM: Best for Nonprofit CRM Customization

Pricing: 5.00 out of 5

General Features: 2.19 out of 5

Advanced/Niche Features: 5.00 out of 5

Support: 4.00 out of 5

Expert Score: 4.63 out of 5

Pros

It is highly customizable because of its open-source nature.
It offers essential tools useful for nonprofits like contact, event, and contribution management.
It is free to download and use.

Cons

It is not ideal for users without a programming background.
It has an outdated interface.
Third-party hosting service is required.

You want a customizable CRM tool: CiviCRM’s open-source license allows users to tailor the tool installation and design to their needs. It enables users to configure any option list (location types, activity types, event types, etc.), create their forms via the drag-and-drop feature, and add custom fields.
You need robust contribution management tools: CiviCRM enables users to process and track contributions, send gift acknowledgments, and report on their data using an intuitive workflow process. Users can collect and record contributions made via check, phone, and public web forms and tie them directly to donors’ contact records.

You need a simple and easy-to-use CRM: Because of its open-source nature, CiviCRM can be customized to fit a nonprofit organization’s unique needs and processes. This requires technical experience and a programming background.
- Alternatives: Users who need an out-of-the-box CRM can consider other providers, such as HubSpot or Freshsales, that are easy to use and don’t require technical setups.
You want a sleek and modern-looking CRM: While free and feature-packed, CiviCRM’s interface looks outdated and is not visually appealing, which could be an issue for some users.
- Alternatives: Those wanting a CRM with pleasing aesthetics can consider either Bloomerang or Freshsales. Both have clean, modern-looking interfaces.

CiviCRM Pricing & Overview*

CiviCRM

Cost:

$0 per license

Key features:

Contact management
Contribution management
Event management
Membership management
Email marketing tools
Reports
Case management
Advocacy campaign management

*CiviCRM is an open-source CRM that is free to download, use, and share. Go to https://civicrm.org/download to access developer resources.

CiviCRM’s donor report summary shows the amount of monthly contributions. (Source: CiviCRM)
CiviCRM lets you set up, create, and monitor pledges. (Source: CiviCRM)

Our Expert Opinion

CiviCRM is the only open-source CRM on this list, making it a great option for organizations that not only need a free tool but a highly customizable one for their unique needs. Users can configure the data to create no-code forms and add customized data fields. The only catch is that they need a programming background if they want to tailor the system to their internal processes.

Visit CiviCRM

Bitrix24: Best for Price for Unlimited Users

Pricing: 5.00 out of 5

General Features: 5.00 out of 5

Advanced/Niche Features: 3.50 out of 5

Support: 2.00 out of 5

Expert Score: 4.63 out of 5

Pros

It’s a free CRM for nonprofits that supports unlimited users.
Website-building tools, project management, donor databases, websites, and payment processing are available for free.
It offers different communication tools like chat, social intranet, email, video calls, and a shared calendar.

Cons

It is not an industry-specific CRM for nonprofits; traditional CRM requires detailed system and feature customization.
Event planning module requires a Standard plan at $99 for 50 users.
File sharing, file access permissions, and business process automation are not available until the Professional plan at $199 for 100 users.

You want a free and feature-packed CRM: Bitrix24 is one of the best CRM platforms for small nonprofits because of its free plan. Nonprofits are often strapped financially and need a free option to get rolling. With this platform, an unlimited number of users can manage projects, organize and track donor data, build a fundraising website, and process donations for free.
You want free website-building tools: Small nonprofits can use Bitrix24’s website-building tools to establish their online presence. It provides users with responsive website design templates for different devices, including mobiles, tablets, and personal computers (PCs). These capabilities are free, alongside project management tools, donor databases, and payment processing.

You want a CRM with a simple user interface: Bitrix24 users need to customize the data fields and features to make it applicable to nonprofit operations. As a result, some users, especially beginners, might find the user interface complex.
- Alternative: Neon CRM is the best alternative as it is built specifically for nonprofits and has all the required capabilities, including donor management, for fundraising without configuration requirements. Freshsales is also an excellent choice for a simple-to-use nonprofit CRM.
You need an industry-specific CRM for nonprofits: Bitrix24 can be used for different industries. As mentioned above, data fields require customization to fit nonprofit organizations.
- Alternatives: Neon CRM, Donor Tools, CiviCRM, and Bloomerang are industry-specific tools for nonprofits. These solutions are equipped with features intended for nonprofit operations.

Bitrix24 CRM Pricing Plan & Overview*

Cost:

$0 for unlimited users

Key features:

Task management including recurring tasks, subtasks, and status summary
Deal management including unlimited leads, deals, and contacts
File sharing within the platform
Simple visual website builder
Websites for marketing teamsLaunch ad campaigns quickly, promote specific items, and drive traffic to your website.

*Pricing is based on annual billing on a per-month breakdown. Paid plans offer a 15- to 30-day free trial. Monthly billing is available for a higher cost, and a two-year contract for a lower cost. An Enterprise plan is also available at a higher price, suitable for 250 users. While we update pricing information regularly, we encourage our readers to check current pricing.

Bitrix24’s new Invoice Link tab for donations’ online payment option. (Source: Bitrix24)
Bitrix24’s integration with Stripe can be used to process donations. (Source: Bitrix24)

Our Expert Opinion

Bitrix24 is a free, feature-packed CRM that offers fundamental features like contact and task management, a website builder, and calendar management. However, it has no nonprofit-specific features, such as donation and fundraising event management tools. Still, if you need basic CRM functions like keeping tabs on tasks and donor contacts, Bitrix24 is a good option.

Visit Bitrix24

Freshsales: Best for In-app Calling and Analytics

Pricing: 2.50 out of 5

General Features: 5.00 out of 5

Advanced/Niche Features: 1.50 out of 5

Support: 4.00 out of 5

Expert Score: 5.00 out of 5

Pros

Advanced in-app caller is included in all plans.
It has an overall easy CRM to use for operating features and navigating the interface.
Email sequencing, automated workflows, text messaging, and data profile enrichment features are available.

Cons

It requires system customization to meet nonprofit needs; custom modules require an Enterprise plan for $59 per seat.
Overall no direct features for collecting and processing donations.
Custom reports start in the Pro plan at $49 per user monthly (a bit pricey for startup nonprofits).

You need an advanced in-app caller: Many nonprofits need to directly engage with key donors and sponsors on a personal level to keep their contributions up. For that, Freshsales has an excellent built-in phone system, including core components such as placing and receiving calls. It also comes with call logging, queue management, call routing, and warm transfer, giving users context before a call is routed to them.
You need an all-around and user-friendly CRM: Freshsales is a general-use CRM with contact management, deal tracking, and email communication tools. The system is easy to navigate for users at any technical skill level.

You want a CRM specifically designed for nonprofit organizations: Because it’s a general-use CRM system, users must custom-design the fields and modules to make Freshsales into a nonprofit CRM.
- Alternatives: Neon CRM is a great alternative for teams looking to invest directly in a ready-to-use, nonprofit CRM system. Donor Tools, CiviCRM, and Bloomerang are also industry-specific tools with capabilities like donor scoring and event planning useful for nonprofit operations.
You want a CRM for nonprofits with a payment processing feature: Freshsales doesn’t have direct tools to collect and process donations. This can be a downside for nonprofit or civic organizations needing to process donations quickly on one platform.
- Alternatives: HubSpot and Bitrix24 are excellent general-use CRMs that nonprofits can use to process payments or donations. Donor Tools, an industry-specific CRM for nonprofits is also a great choice.

Freshsales Pricing Plan & Overview*

Cost:

$0 for three users

Key features:

Contact and account management with contact lifestyle changes
Custom fields
Deal management
Data import and export with a CRM migration
Email templates
Built-in phone with inbound caller ID
Chat widget for ecommerce website
AI chatbot with pretrained answers and intent capture
Chat dashboard
Mobile app

Freshsales pricing add-ons:

Workflows: $5 for 10 workflows
Phone credits: Starts at $5
CPQ (Configure, Price, Quote): $19 per user, monthly
Additional bot sessions: $75 for 1,000 bot sessions per month

*Pricing is based on annual billing on a per-month breakdown. Paid plans offer a 21-day free trial. Monthly billing is available for a higher cost. While we update pricing information regularly, we encourage our readers to check current pricing.

Freshsales’ activities dashboard allows users to take calls. (Source: Freshsales)
Freshsales lets users manage contacts for fundraising activities. (Source: Freshsales)

Our Expert Opinion

Freshsales is a good choice for users who need to place calls through the system while having access to all vital information about their donors, including viewing their profiles or recording notes based on conversations. Also, Freshsales is one of the most intuitive and all-around CRM solutions. However, it’s more designed as a general-purpose CRM than a nonprofit one.

Visit Freshsales

HubSpot Marketing: Best for Nonprofit Marketing Features

Pricing: 2.50 out of 5

General Features: 5.00 out of 5

Advanced/Niche Features: 1.50 out of 5

Support: 5.00 out of 5

Expert Score: 5.00 out of 5

Pros

It has a free plan for five users.
It has excellent email, ad, and content marketing features plus payment processing for donations.
It has intuitive, easy-to-use interface and features.

Cons

Its basic plan only has 10 automated actions, which can be limiting for some small businesses.
Custom reporting and SEO analytics are not available until the Professional plan at $800 for three users monthly.
It has an expensive custom reporting available starting in the Professional plan.

You need robust marketing tools: HubSpot is a marketing-heavy platform that enables nonprofits to design and distribute email campaigns, manage online ads, publish social media and blog posts, and host video content from the CRM solution. Plus, they can get higher web traffic and engagement through built-in search engine optimization (SEO) analytics.
You need a simple CRM tool: HubSpot can be used out of the box and is user-friendly even for beginners. Tools are laid out sensibly in the dashboard, making it easy for users to explore and use the features they need.

You need a cheaper basic plan with more automation features: HubSpot provides up to 10 automated actions for form submissions and email automation. These capabilities are crucial in automating donor nurturing. The next tier with more automation is the Professional plan, which provides unlimited automation for $800 for three users monthly.
- Alternative: Freshsales offers 20 basic workflows for automating marketing campaigns. This feature is available in its startup plan, Growth for only $9 per user, monthly.
You need more affordable custom reporting: While HubSpot offers custom reporting starting in its Professional plan, the cost is more expensive than other providers ($800 for three users, monthly).
- Alternative: Freshsales offers custom or business-specific reports starting in its Pro plan for only $39 per user, monthly. This price is way cheaper than HubSpot’s Professional plan.

HubSpot Marketing Hub Pricing Plan & Overview*

Cost:

$0 for five users

Key features:

User option to send up to 2,000 mass emails per month with five email templates and one automated action
Ads management and custom landing pages for simple audiences
Simple web form designer plus hosting of up to one blog
Contact management, and up to one deal pipeline
Prospects tool to view companies visiting the website plus basic live chat
Up to one ticket pipeline to manage customer inquiries

*Pricing is based on annual billing on a per-month breakdown. Monthly billing is available for a higher cost, and a two-year contract for a lower cost. While we update pricing information regularly, we encourage our readers to check current pricing.

HubSpot users can create fundraising emails for marketing campaigns. (Source: HubSpot)
HubSpot and Fundraise Up integration to accept donations via different methods (Source: HubSpot)

Our Expert Opinion

HubSpot is one of the most popular CRM providers in the market—specifically because of its robust free plan and excellent marketing tools. It’s a great option for nonprofits that want to create professional, creative-looking templates for fundraising emails. However, the biggest drawback of HubSpot is its expensive paid subscription plans, which could be steep for small nonprofit organizations.

Visit HubSpot

How We Evaluated the Best CRM Software for Nonprofits

To determine the best nonprofit CRMs, we considered niche product features specific to managing a community service, philanthropic, or trade organization. For instance, donation processing tools, features for tracking volunteer time, and email capabilities to nurture the donor base are crucial to nonprofits. We also looked into each software’s price, general CRM features, ease of use, and customer support. The tabs below offer insight into our evaluation process for the best CRM for nonprofits:

Methodology weights

Pricing 15%

General Features 25%

Niche-specific Features 25%

Help & Support 20%

Expert Score 15%

Frequently Asked Questions (FAQs)

The best nonprofit CRMs include Bloomerang, Neon CRM, Donor Tools, and CiviCRM. These systems are industry-specific and provide helpful donor management features like donor scoring. On the other hand, the general-use CRMs like Bitrix24, Freshsales, and HubSpot also have useful features like event management tools for nonprofits.

Nonprofits need CRM software to manage and analyze their interactions with donors, volunteers, and other stakeholders. It can help automate routine tasks like sending thank-you notes, organizing fundraising campaigns, and managing memberships. It provides valuable insights into the effectiveness of fundraising efforts, donor retention, and outreach campaigns.

Yes. A CRM can help nonprofits get donors by collecting and analyzing data on donor behavior. The best CRMs for nonprofits provide valuable insights into the motivations and preferences of various donor segments. This allows nonprofits to tailor their outreach campaigns and messages accordingly.

Bottom Line

Nonprofit CRM solutions support organizations through premade or customizable modules for fundraising, donor and volunteer management, and marketing outreach tools. While Bloomerang is our top choice for the best nonprofit CRM software, the other products on this list could be better depending on your organization’s usability requirements, feature demands, and tolerance for customizing the platform to your needs.

Visit Bloomerang

Lorraine Daisy Resuello

Lorraine Daisy Resuello is a specialist at Fit Small Business who focuses on Sales and Customer Service topics and she has experience in customer service in business process outsourcing (BPO). At present, she uses her decade-long writing experience to provide FSB readers with the best answers to their questions.

Best CRM for Nonprofits: Top 7 Platforms

Best CRM for Nonprofits at a Glance