Struggling to find a modern, user-friendly software that can handle all the needs of your furniture store without breaking the bank? Read on for our expert picks.
This article is part of a larger series on POS Systems.
We know furniture store business operators need an array of tools, including point of sale (POS), inventory management, order and delivery tracking, layaway, warehouse management, vendor directories, and more. We evaluated nearly a dozen different applications across some 20 data points and narrowed our list down to the top five best furniture store software:
- STORIS: Best overall
- Shopify Retail: Best for omnichannel sales
- Square for Retail: Best for a free option for small stores
- Lightspeed Retail: Best for handling large inventories
- MicroBiz: Best for warehouse management
Best Furniture Store Software Compared
Delivery Management Tools
Low Stock Alerts
(with certain plans)
Want to see some more options? Check out our guide to the best POS systems for small businesses in 2023.
STORIS: Best Overall
STORIS is the industry leader for furniture store software, designed specifically to service furniture retailers. With a POS system, inventory management, buying tools, warehouse management, an ecommerce platform, customer relationship management (CRM), accounting, and reporting tools—all designed specifically for the furniture industry—STORIS is fully stocked with all the furniture store software you need to make running your business easier and more effective.
Overall, STORIS earned a 4.42 out of 5, with nearly perfect marks for its inventory management and POS tools, but losing points for its high price point and somewhat dated interface.
- Furniture Inventory Controls: STORIS’s inventory management tools include omnichannel tracking and reporting, warehouse management, barcode scanning and counting, and just-in-time inventory management tools.
- Merchandise Management: Dubbed by STORIS as their merchandise management suite, this toolkit has tools for planning your buys based on demand, sending purchase orders, setting a pricing strategy, and managing vendors.
- Ecommerce: You can choose to integrate your STORIS POS and inventory with a STORIS ecommerce store, or you can use an API to integrate with a third-party solution.
- Point of Sale: Let customers unify their in-store and online shopping with synced shopping carts. And make your life easier with CRM tools, inventory overviews, discounting and promo management, scheduling and commission tools, and payment processing.
- Delivery Tools: Streamline and manage your furniture deliveries with tools for scheduling delivery dates, pickups, take-withs, and direct shipments.
- Reporting and Analytics: With the STORIS Business Suite, you can see reports ranging from customer behaviors to sales, to projections, to inventory. STORIS offers a powerful reporting platform in partnership with Microsoft Power BI & Azure to offer tons of data on a highly secure platform (add-on feature with a fee).
Shopify Retail: Best for Omnichannel Sales
Shopify is the leader in ecommerce platforms as well as a top contender among small business retail POS systems. With affordable plans that include tools for streamlining in-store and online sales, managing inventory, fulfilling orders and handling deliveries, and even conducting mobile operations, Shopify has everything you could need to manage your retail furniture store.
Where Shopify really shines is its ecommerce platform, and it is our recommendation as the best option for omnichannel sales. With Shopify, you have to sign up for one of its ecommerce subscriptions to access any additional Shopify tools, including its POS. So, if you handle most of your sales online or have a large omnichannel operation, Shopify will be your best bet.
All in all, Shopify earned a 4.4 out of 5 in our evaluation, scoring points for its inventory tools and intuitive interface and losing some points for its lack of warehouse management and layaway options, as well as limited offline functionality. Don’t worry, though; for almost every tool that Shopify lacks as an in-house solution, it has a third-party app to cover its bases (including warehouse and layaway management). However, note that those add-on fees can accumulate, so there is a downside even to the best solutions.
- Shopify Ecommerce Platform: Shopify’s best-in-class ecommerce solution is included in every account. With tons of templates to choose from, custom branding opportunities, as well as add-on tools to customize your site and give it the functionality you need—Shopify ecommerce is the best out there.
- Brand Building: Shopify has tons of tools for building your brand, including a logo maker, business naming tools, QR code generators, and business card templates.
- Channel Integrations: Along with streamlining your in-store and ecommerce sales from your site, Shopify also has channel integrations for sales on Facebook, Instagram, TikTok, and YouTube, as well as Google and Walmart marketplaces.
- POS: Every Shopify account includes a Shopify POS (or POS plus for an additional $89/month). With this, you can handle in-store sales via your customizable checkout interface, manage inventory, handle orders, and view reports.
- App Store Add-ons: With the Shopify App Store, you can search through hundreds of apps that you can add to your ecommerce store or POS system for added functionality—think tools like buy now, pay later (BNPL), AI chatbots, and product review add-ons.
- Payment Processing: Every Shopify account comes with Shopify Payments pre-integrated onto your POS and ecommerce store. You also have the option to add PayPal as a payment option. However, if you want to use any other merchant account, you will have to pay a third-party processing fee to Shopify on top of the merchant fees.
- Discounted Shipping: Shopify is partnered with all the major shipping companies, like FedEx, UPS, USPS, DHL, and more, so that it can offer you up to 88% off standard shipping rates. Best of all, you can shop for discounted labels and compare rates and fulfillment times right from your POS.
- Inventory Management: With real-time tracking and reporting, barcode scanning, purchase ordering, and low stock alerts, Shopify makes it easy to manage your inventory right from your POS account.
- Delivery Tools: View orders and find discounted shipping labels from your Shopify POS dashboard. Not only that, there are dozens of free shipping and delivery apps in the Shopify app store that you can add to your POS and website so you can offer and manage additional delivery solutions.
- BNPL Integration: Add Affirm, Klarna, PayPal, or AfterPay to your in-store and online checkout by downloading their apps from the Shopify app store.
Square for Retail: Best Free Option
Square offers a top-of-the-line retail POS system, with a customizable checkout, inventory management, omnichannel sales, CRM, staff management tools, an ecommerce platform (and third-party integrations), and integrated payment processing including BNPL.
There are also an array of free and paid add-ons for additional functions. Not only that, Square’s POS system is completely free—making it a suitable option for software for small retail furniture stores. You only have to level up to its paid plan if you need more advanced inventory controls and reporting features.
Square has some of the best and most affordable POS hardware on the market, with solutions for both in-store and mobile sales. Learn more with our Square POS review.
Overall, Square earned an impressive 4.12 out of 5, earning points for its pricing, POS functions, and mobile tools. Square lost points for its lack of warehouse and product delivery management tools (even though it does have food delivery management) as well as for locking its vendor management and granular inventory tools behind a paywall.
- Square Online: Every Square account comes with a free online store platform (get the advanced version for only $29/month) where you can create a branded site from dozens of templates and sell your products online. Not only that, all your online sales will automatically sync with your POS and inventory, so you never miss a beat.
- Customizable POS: Square’s POS is top of the line, with an easy-to-use, customizable interface with tools for managing returns and exchanges, adding discounting and promotions, viewing and adding customer profiles, and managing your loyalty program.
- Inventory Management Tools: Square offers all the tools you need to manage inventory, including real-time tracking and reporting, barcoding, cycle counting tools, and low stock alerts. You can also upgrade to the paid plan to access vendor management, purchase ordering, stock forecasting, bulk transfers, COGS tracking, and automated purchase order generation.
- Add-ons: Square offers a number of add-ons that are either free or a few dollars each month for tools like invoices, Open Tickets, Physical Gift Cards, Team Management, Cash Management, Loyalty, advanced Online functions, Subscriptions, and Text Message Marketing.
- Omnichannel Sales: Square will not only streamline your in-store and ecommerce sales, but there are also integrations for sales on Google marketplaces, Instagram, and Facebook.
- Payment Processing: Every Square account comes pre-integrated with Square Payments as well as the option to add Affirm for BNPL sales. Square Payments offers flat-rate processing, but if you handle more than $250,000 in annual sales, you may be eligible for volume discounts.
- Mobile Functionality: Square is our top pick for mobile POS and for good reason. Square offers a free POS app that is compatible with both Android and iOS devices. Not only that, Square offers mobile hardware, like card readers and POS terminals for handling mobile sales.
Lightspeed Retail: Best for Handling Large Inventories
If you are looking for the most control over your inventory, look no further than Lightspeed Retail—our pick for the best POS inventory management system on the market. With built-in vendor catalogs and ordering, the ability to list your products in said vendor catalogs for B2B sales, matrix and granular itemization, bulk management tools, custom stock alerts, purchase ordering, cycle counting assistance, advanced reporting, and even the ability to generate custom reports—Lightspeed cannot be beaten when it comes to handling large, complex inventories.
Overall, we gave Lightspeed a 3.97 out of 5 in our evaluation. While the software brings a lot to the table, it lacked a few key furniture store software tools, including warehouse management and BNPL integrations. Additionally, the platform can be difficult to operate at the start and is often cited as having a major learning curve. There is onboarding help and great customer support, however, so there are tons of tools to help you overcome the challenge.
- POS: Complete sales in-store and manage all your inventory, staff, reports, and customers from one place. Lightspeed’s POS offers a customizable checkout interface and streamlines all your sales channels in one place.
- Lightspeed Payments: Every Lightspeed account comes pre-integrated with Lightspeed’s in-house payment processing, Lightspeed Payments. Lightspeed Payments offers competitive rates and allows you to accept all forms of payment.
- Ecommerce: Lightspeed Standard and Advance plans come with Lightspeed’s in-house ecommerce platform where users can build your site from dozens of templates and ensure your online sales and inventory are integrated into your POS system. However, if you want to use a third-party processor, you have that flexibility, but you will incur a small monthly fee.
- Reporting: Lightspeed has some of the best reporting tools available. You can create custom reports, run granular reports for specific products or categories, and if you sign up for Lightspeed’s Advanced plan, you will also get Lightspeed’s analytics tools which provide suggestions and insights based on store performance.
- Vendor Catalogs: Built into every Lightspeed POS are vendor catalogs. Here, you can shop from hundreds of vendors and products and place orders straight from your POS. The items will automatically integrate with your inventory catalog, and you can even list your own products to sell to other Lightspeed users.
- Counting Tools: If you download the Lightspeed scanner app, you can conduct counts and scan items right from your Android or iOS device, and all your data will automatically integrate with your POS.
- API: If you need extra tools or want to customize your workflows, Lightspeed offers API solutions where you and developers work together to add functions so your Lightspeed POS can be the system your business needs.
- Marketing and Loyalty: If you sign up for an Advanced account, you will get access to Lightspeed’s loyalty program as well as marketing tools for sending texts and emails to your customers, seeing customer insights, and managing campaigns.
MicroBiz: Best for Warehouse Management
MicroBiz is the final option on our list of the best furniture store software. It can operate both on the cloud and via a Windows software license (pricing above is for cloud applications; software licenses start at $995). It offers an array of tools perfect for managing a furniture store, including warehouse management, the ability to manage layaways, phone and in-store orders, inventory tools, and more.
You can designate warehouses that are attached to your stores, and MicroBiz will track inventory between store and warehouse location, allowing you to keep track of your warehouse and store inventory separately.
Overall, MicroBiz scored a 3.64 in our evaluation, setting itself apart with its work order and warehouse management tools, but losing some points for its lack of BNPL integrations, low stock alerts, and loyalty program.
- Semi-integrated Payment Processing: Unlike our other options, MicroBiz offers semi-integrated payment processing rather than fully integrated. This means that while your POS and payment terminal share their data, payments are not processed through your POS. Instead, when a customer swipes their card, MicroBiz sends all required data to the merchant account. While this can make the payments set up clunky, it should not impact processing times.
- POS: MicroBiz offers a cloud-based POS that can operate on any device, including mobile, where you can view products, conduct sales (including returns and exchanges), place special orders, manage staff and customers, and view reports.
- Order Management: Place special orders, create layaway purchases, place purchase orders, schedule services and deliveries, and place custom orders from the MicroBiz order manager.
- Inventory Management: Track and view inventory reports in real time, keep track of your stock in the product catalog, use bundling and kitting tools, assign serial numbers and barcodes, and designate inventory locations and transfers, including to and from your warehouses.
- Purchasing and Receiving: Create purchase orders right from your POS and save them for future use. Then, when it comes time to receive your order, you can convert your PO to a shipment document, check for discrepancies, and “accept” the order. New stock will automatically enter your inventory catalog.
- Ecommerce: MicroBiz integrates with WooCommerce and WordPress, but the integration is only available in the MicroBiz Enterprise plan.
- Work Orders: You can track in-store repairs or services with MicroBiz’s work order tools. Collect deposits, check-in customer-owned items, add parts and services, assign the service to an employee, and add the task to your service calendar.
Methodology: How We Evaluated Furniture Store Software
We looked at five major areas and twenty-two data points to evaluate the best furniture store software. These include inventory management tools, POS tools, pricing, ease of use, and an expert score based on FSB’s expert analysis and use experience. Click through the scorecard below to learn more about each category.
20% of Overall Score
In this section, we focused on scoring the best furniture store software based on its affordability and the tools you get for the price. We also looked at if there were plans to support businesses of different sizes, hardware options, and payment processing options and rates.
30% of Overall Score
In this category, we looked for features including purchase ordering, delivery management, inventory counting tools, real-time tracking, omnichannel management and multilocation syncing, warehouse management, and low stock alerts.
20% of Overall Score
For this category, we looked for CRM tools, staff management, returns and exchanges capabilities, layaway and BNPL functions, loyalty programs, and mobile capabilities.
15% of Overall Score
This category looked at user reviews, customer service availability and quality, as well as the number of online support forums and resources.
15% of Overall Score
Finally, we considered each system’s standout features and whether the software and hardware options offer a good overall value for the price. We also judged each system’s popularity and awarded points based on our personal experience interacting with the software.
What to Look for in Furniture Store Software
When you are looking to buy furniture retail software, there are a few major things you should consider in your search.
- Point of Sale: You need to be able to complete transactions to sell your goods, so a point-of-sale system should be the first thing you look for. In this guide, we looked at solutions that included a POS system integrated with inventory, CRM, and more—overall, a system that plays a central role in all of your furniture software tools.
- Delivery Management: Many furniture retail stores deliver most of their orders to customer residences. You should look for tools for ecommerce order management, local deliveries, and in-store pickups to ensure you can help customers with their needs.
- Customer Financing: Furniture pieces are high-value items, and you will have an easier time converting customers if you are able to offer some sort of financing, whether that be buy-now-pay-later solutions or layaway options.
- Inventory Management: You should look for systems that have real-time tracking and reporting across sales channels as well as your warehouse (if applicable). Other great tools to look for include barcode scanning tools, vendor management options, and low-stock alerts.
Furniture Store Software Frequently Asked Questions (FAQs)
Click through the questions below to get answers to some of your most frequently asked furniture software questions.
With the right pricing strategy, inventory management, and marketing, furniture stores can be profitable.
You can make sales at furniture stores by offering discounts, customer financing options, and showing the customer how your product will enhance their life.
You should first start by writing a business plan and getting a loan. Then, you can scope out a location, acquire inventory, hire staff, and then market and open your store.
Improve your furniture website with good product descriptions that include size, weight, material, and assembly information, and offering customer financing, enhancing your brand image, and improving your SEO practices so you capture more traffic.
Furniture store software needs to serve an array of roles, from POS all the way to warehouse manager. In this guide, we compared the best furniture store software on the market so that you can find the tools you need to run your business. If you are ready to look further, visit STORIS to talk to a rep and get started with our top pick for the best furniture store software.