Lightspeed Retail is an all-in-one retail platform that features a comprehensive point of sale (POS) system and can be used in multiple stores if a business has several locations. It also has eCommerce, loyalty, analytics, and accounting functionalities. In this article, we cover user reviews and pricing. Ready to try Lightspeed Retail? Get a free trial.
What Lightspeed Retail Does Well
Users who gave Lightspeed Retail a positive review said that its interface is easy to use and gives them a comprehensive overview of their revenue stream in real-time. Some users like that it can be accessed from any location.
“This system is very efficient. You are able to live-search inventory, take, and check in purchase orders. The POS is very fast and efficient and smart-reads cards. Purchases were very quick to check out. Learning how to use this system was fairly simple. Being able to see reports quickly and compare our current day’s sales to those in the previous years was very helpful in our ability to reach sales goals.”
– Mary Nyokabi
What Lightspeed Retail Does Not Do Well
Users who gave Lightspeed Retail a negative review mentioned that it has an unstable system and overly expensive added services. Others commented about subpar customer service and that the app generates limited reports.
One user who gave Lightspeed a negative review on Software Advice complained about it being so pricey for the unsatisfactory quality of service her business gets. She said that her POS system would bog down every time Apple updates its OS and that she spends hours on the phone with customer service before her concerns get resolved.
Lightspeed Retail Pricing
Lightspeed Retail offers four products that have different functionalities: Point of Sale (starts at $99/month), eCommerce (starts at $59/month), Loyalty ($59/month), and Personalized (custom priced). The main differences between the plans are the provision of reporting capabilities, dedicated customer support, and personalized onboarding.
Ready to try Lightspeed Retail? Get a free trial.
Top POS Software Pick from Fit Small Business
Best POS Software for Retailers with Large Inventories in 2018 — A retail point of sale system allows retailers to efficiently complete sales, accept payments, track inventory, manage staff, connect in-store and online sales, and much more. In this guide, we compared the top-rated POS systems in the market in terms of price, features, and ease-of-use for small businesses.
Lightspeed Retail Features
Check out the list below of some of Lightspeed Retail’s features:
- Inventory Management
- Employee Management
- Customer Management
- Built-In Sales and Employee Reporting
- Multi-Store Inventory Transfers (Online + Brick & Mortar) and Centralized Purchasing
- Free On-Boarding
- 24/7 Support
- Lightspeed Accounting
- Lightspeed Analytics
- Lightspeed Loyalty
- Lightspeed eCommerce
- Lightspeed Payments
- And More
Lightspeed Retail FAQ
Can I get up-to-date information on my inventory?
On what devices does Lightspeed Retail work?
Here is a list of some of Lightspeed Retail’s popular integrations: