Free Business Email Address: Where To Get One And How To Set It Up

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free business email addressIn our last article we continued our series on how to start a successful business with a look at how to setup a website for your small business in 4 easy steps. Now that you have a website it’s time to setup your free business email address, which is the topic of today’s article.

How to Get a Free Business Email Address

There are 2 primary ways that we are aware of to get a free business email address.

  1. By signing up with a free account through Zoho.
  2. Through the company that hosts your website. (we recommend Godaddy for website hosting)

Below I walk you through the exact steps you need to take, starting with Zoho.  After I walk you through how to set up your free business email address using Zoho, I walk you through the steps to take to setup a free business email using Godaddy or another hosting company.

How To Get A Free Business Email Address From

Zoho is the last remaining service that offers truly free business email accounts without having to purchase any other parts of their service.  In fact they offer up to 10 free business email accounts, each with 5 GB of data.  That should be plenty for the average small business owner.

In order to have a business email you will however first need to have a domain name (ie  We recommend purchasing your domain name from Godaddy, which will cost you around 12.99 per year.

Once you have your domain name you can head over to and sign up for a free account. After logging in to your free Zoho account, just follow the steps below to setup your free business email address.

(I am using Godaddy in my examples, but the steps should be similar for wherever you bought your domain name.)

Once you have logged in to your free Zoho account, click The Mail Icon Towards the bottom of the Zoho apps page.

Zoho Email App PageOn the next screen select the Lite plan which gives you up to 10 free business email inboxes.

Zoho Email Domain Setup

On the next screen you can add your business domain (ie. For this example I am setting up a personal email for a domain that I own, If you don’t already have a domain name you can purchase one from Godaddy for $12.99 per year.

Zoho Domain Add

Once you have added your domain, you need to verify that you own that domain.  In the next screen that comes up make note of the CNAME and Destination.

Zoho Free Email CNAME

Once you click ok on the above screen you need to head over to Godaddy (or wherever else you bought your domain) and verify the domain.  After logging into Godaddy you will see the below screen.  Click the “Manage” button beside domains.

Godaddy Domain Manager

Find the domain you want to use for your business email and click on it.

Godaddy Domain Manager

On the next page that comes up, click the DNS file tab, and then click add record.

Godaddy Free Email DNS Manager

In the window that comes up next enter in your CNAME and Destination that you made note of from zoho above.

Godaddy Add Zone

Don’t forget to click save!

save email dns record


Now head back over to Zoho and click Verify:

Zoho Mail Verify

In the next window you can setup up to 10 free business email addresses:

setup your free business email

Once you have all your users and groups (groups allow you to email multiple people in your organization at once) created you can change your MX records.  To do that you need to go back to the DNS Zone file at Godaddy ust like you did when you added the CNAME above.

Godaddy MX RecordsScroll down to the MX Records section and delete any MX Records listed:

delete email mx records

Now scroll back up to the top and click the add record:

Add MX Records

We need to add 2 MX records with the same information that I have listed in the screenshots below:

Add Email Zone Record

Then add the second one:

Zone Record

That’s it! It generally takes around 30 minutes for these changes to take affect, at which point you can head back over to Zoho and start sending and receiving email from your new business email address.

How To Setup A Free Business Email Account With Godaddy (or another web host)

Godaddy, who is our recommended web hosting provider, provides 100 free business email addresses when you purchase a basic hosting plan from them.  That costs $3.99 per month, and also comes with a free domain name (ie for 1 year.

Get A Free Business Email With Your Godaddy Hosting Account

To locate your free email, login to your account and click the my accounts button. This will bring up a page with several options you can select, one of which says “email”.

Godaddy Free Email Launch Screen

On the page that comes up after clicking the launch button, you will see a “create button” at the top.  Click that button next:

create free godaddy email

After clicking create, a window will appear where you can choose your free business email address and select a password to login.

godaddy email setup 2

After clicking create on this page it will take about an hour for the email to be setup and ready to use.  If you are going to use the Godaddy email system then you are ready to go, simply login to your account here.

How to manage your business email account using Gmail

If you host your website with our recommended host Godaddy, then they give you 100 free business email addresses.  Godaddy has their own email client, however it is pretty clunky.  That’s why we recommend managing your business email through Gmail.  It offers better organizational features and you also get other free tools like google drive and google calendar.   If you have free business email from Godaddy or another webhost, and would like to manage your business email through the gmail interface, follow the instructions below.

Login to your gmail account (if you don’t already have a free gmail account register here).  In the upper right hand corner you will see a small box with a picture of a gear. Click that and then select “settings”.

gmail settings

On the page that comes up next click the accounts tab and then “add a pop3 mail account you own”.

pop3 email account settings

In the window that comes up next enter the email address you just setup with Godaddy as the username, the password that you chose when you setup your email with Godaddy, and in the “pop server” field.

pop3 business email setup

After clicking “Add Account” you will be asked if you want to be able to send email as your new email.  Select yes.

send mail as

In the next window that comes up uncheck “treat as alias”.

treat as alias

In the window that comes up next enter for the SMTP server, change the port to 25 and then enter the same username and password again for the email you setup with Godaddy.

smtp 2

After clicking “add account” you will be sent a verification email to your Godaddy account.  Login to your Godaddy email account and click the verification link.  Once you have done that you will no longer need to login to Godaddy, all your work email correspondence can be done from your gmail account.

How to set up your business email signature:

 If you are using Godaddy for your business email inbox, you can setup your email signature by logging into your email account and clicking “settings”, then “personal Settings”.  Then just select the signature tab and enter the email signature that you would like to show.

 If you are using gmail, then you can also setup a signature which will only be used when your business email is selected.  To do this click the settings gear in the upper right hand corner.  On the general tab at the bottom, there is a section that says signature.  Choose your business email address from the drop down and enter in the email signature that you would like to show on your emails.

How to get your business emails on your mobile phone.

If you are using Godaddy to manage your emails then the easiest way to get them on your mobile phone is by downloading the Godday mobile app, which is available free in all the app stores for the major types of phones.  Just login using the same login as you use on your desktop with no additional work required.

 If you are using Gmail then the easiest way is to use the Gmail app which is also available for download in all the major app stores. Just login with no additional setup required.

If you would like to use the native email app on your phone I have included links with instructions on how to set that up for the major operating systems below:

I hope you found this article helpful. If you have questions about setting up your free business email address, drop me a comment below.

More Guides To Help You Get Started

How To Build A Small Business Website
How To Choose A Domain Name
Using A Do-It-Yourself Website Builder
Get The Perfect Business Card
Get Help Starting Your Small Business

Comments (39)

    • said on

      Hi Tina,

      Sure thing. Do you know where you bought your domain and host your website? If you used Godaddy you should be able to follow the instructions I have outlined above. If not let me know who you are using and I will have a look and see what they offer.

      Best Regards,

  1. jerome said on

    So now even if you own a domain the free Business email is no longer available anywhere? or do you know a site that offers free business emails or way to get one because godaddy now makes u pay for one …

    • said on

      Hi Jerome,

      You’re right Godaddy only gives you a free email account with their hosting plans now. If you only purchase a domain they give you forwarding addresses, that you can forward to a personal address. That will allow you to receive email to a business address but not send. When you reply to emails sent to your business address those emails will come from whatever email address you forwarded your business email to, which is of course not ideal.

      Both Google and Outlook used to give you free business email to use with their accounts but they have stopped as well. The only place that I am aware of where you can still use a business domain with a free email account is Zoho. I have not tried it out yet but plan to this week. Will let you know what I find and if it’s good update the article.

      If there are any other questions let me know.


  2. said on

    Hi David

    First of all a massive thanks, I have found this incredibly useful & been able to set up the email address I’m using, thanks to the easy step by step guide. My query now being is it possible to import folders from my Google email account to this one, as the emails within them are more relevant to the new email address, if so how do I go about doing so? Failing this is it possible to link the two accounts? I did try following your guide but it just seemed as if it was only for people who had a GoDaddy email account which I do not.

    I shall hopefully look forward to hearing back from you.

    Kind Regards


  3. said on

    Great post. I needed to set up my email address in minutes to facilitate a potential transaction. Your post got me through it with ease. I went with but I couldn’t figure out how to manage the emails through gmail. So I forwarded my messages to my gmail account. Thanks for sharing this information.

  4. Samer said on

    Hey David, thanks for all the info.. big help.
    i have just 3 small question and i’ll be grateful if you can help.

    if i but the domain from godaddy do i get to design my website whenever i want?
    and do i get to change in the design after a period of time, whenever i feel like changing?

    one last question, can i buy the domain from godaddy and then use a freelancer to design my website?

    and what other provider is their to register domain?

    many thanks

    • said on

      Hi Samer,

      Glad it helped and thanks for the comment.

      If you want a website with your domain then you should buy Godaddy’s website builder instead. It comes with free hosting and a free domain and cost $1 per month. You can purchase it by going to and clicking the “all products” tab at the top.

      You can change your design at any time and use a freelancer to design your website as well. If you want the freelancer to use the website builder you can just give them access. Or if you want the freelancer to build the website from scratch just purchase the domain and a godaddy hosting account.

      Hope that helps. If you have any other questions let me know.


  5. said on


    I registered my domain with goDaddy and now I need to set up the emails. Regarding your instructions – I cant tick the email box when creating the new account for emails. Only will let me to set up some Email fowarding — have no idea what that is for. I would like to have an email for sending newsletters to my customers. Please help me out.

    Than you

    • said on

      Hi Sarka,

      Thanks for reading and for the comment!

      Email forwarding allows you to specify an email ie that forwards to another address like your personal email. Forwarding addresses do not however allow you to send email.

      In order to get free email from Godaddy you have to purchase one of their hosting plans and not just a domain. Now that you have the domain however you can setup a free email address using Zoho which I explain how to do in the first part of the above article.

      Hope that helps clarify things. If there are any other questions or issues let me know!

      Best Regards,

  6. Nnaemeka said on

    Hello David.

    Thanks a lot for your patience and detailed posts.
    Please I have a question:

    What if I have a business which owns more than a single brand? And I plan to just have one website (for the business itself, ie, how do I register more than one email (ie and

    I do not plan to have a different website for each brand.

    • said on

      Hi Nnaemeka,

      Sure thing thanks for reading and for the comment. Even if you are not going to have a website for each of the different brands you will still need to purchase a domain name for each brand (we recommmend Godaddy for this) in order to have emails with that domain name in them. Once you have the domain names then you can setup the emails by following the same steps for each domain that is outlined in the above post.

      Hope that helps. If you have any other questions or issues let me know!

      Best Regards,

  7. Dylon Moraes said on

    Thanks a ton for this without which I don’t think I would have had the courage to setup my own email address especially with all the many options you have out there. I saved a lot of time and serious money with the help of your post.

    Thanks once again and continue the good work!!!

  8. said on


    thank you for your superbly presented and easy-to-follow writeup and instructions. I purchased a domain through Godaddy recently in preparation for a book I’m publishing soon and have just finished setting up a free email account under the domain name via (Viz the email address I’ve provided to you.) The website is not even built yet but it technically exists and that was all that was needed to get the email up and running.

    Without your guidance, explaining exactly how to jump from Zoho to Godaddy and back again, I would have been floundering. But just by keeping your page here open while I followed all the steps you outlined on the two sites, I had it all done in about 15 minutes or so!

    Brilliant work!

    Best regards,


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