8 Best Healthcare Payment Processors in 2026

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The best healthcare payment processors help small practices collect patient payments at a reasonable cost, support the payment methods patients use, and work with the practice’s existing software. Square is my top pick for small practices that want an accessible starting point, while other providers offer better options for specialized billing, higher processing volumes, or more involved underwriting.

For this guide, I focused on patient payments, including copays, self-pay visits, outstanding balances, and recurring charges. A payment processor can help collect these amounts, but it does not necessarily replace medical billing software, insurance claims processing, or a full revenue cycle management system.

These are the eight best healthcare payment processors and what each one is best for:



Best forMonthly Fee
SquareSmall practices needing payment and basic business tools$0-$149 per location
PaymentCloudHigh-risk healthcare practicesCustom quote
Chase Payment SolutionsPractices using InstaMed$0-$15
Dharma Merchant ServicesLow-cost interchange-plus pricing$20
StaxHigh-volume healthcare practices$99-$199
Ivy Pay Small therapy practices$0
U.S. Bank Merchant ServicesPractices using Salucro$0-$99
HelcimInvoicing and interchange-plus processing without a monthly account fee$0

Understanding HIPAA requirements for healthcare payment processing

The Health Insurance Portability and Accountability Act (HIPAA) sets standards for how healthcare organizations store, transmit, and protect protected health information (PHI). PHI includes any information that identifies a patient and relates to their health, treatment, or payment for healthcare services.

Examples include:

  • A patient’s name linked to an appointment or invoice
  • Diagnoses, treatment notes, or medical history
  • Insurance details and explanations of benefits
  • Payment records tied to a patient’s identity

💡Credit card processing alone is not a HIPAA-covered activity

If a processor only handles the technical act of running a card and does not store patient information, invoices, clinical details, or appointment data, HIPAA does not apply. This is because banks and card networks operate under a regulatory exemption.

However, many modern payment processors offer features that do involve PHI, such as:

  • Invoicing and billing
  • Card-on-file storage
  • Recurring payments
  • Appointment scheduling
  • Patient portals and payment plans

Once a processor stores or displays patient-identifiable information, HIPAA becomes mandatory.

What makes a payment processor HIPAA-compliant?

A processor is considered HIPAA-compliant only if it does BOTH of the following:

  • Signs a Business Associate Agreement (BAA): A BAA utlines how patient data is protected, used, and secured. Without a BAA, a processor cannot legally store or access PHI for a healthcare practice.
  • Uses HIPAA-compliant systems for storing or transmitting PHI: This includes secure patient portals, billing platforms, invoicing systems, and tools like InstaMed or Salucro.

💡PCI compliance is not the same as HIPAA compliance

Many processors advertise PCI Level 1 certification. PCI protects cardholder data, not patient health information. PCI compliance indicates strong payment security, but it does not replace HIPAA requirements or allow a processor to store PHI without a BAA.

HIPAA requirements for payment tools

Situation/WorkflowHIPAA Required?
Running a basic, front-desk card-present payment (no stored info)✕
Processor does not store patient information✕
Processor does not offer healthcare-facing features✕
Sending patient invoices or statements✓
Saving cards on file for recurring payments✓
Text-to-pay or email payment links tied to a patient✓
Using a patient payment portal or online checkout page✓
Syncing payments with an EHR or practice management system✓
Using appointment scheduling or patient messaging tools✓

Best healthcare payment processors compared


Our Rating (out of 5)Monthly Account FeeFee Structure HIPAA ComplianceEHR System Integration
Square4.62$0-$149 with POSFlat rate✓BAA RemedlyDrChrono
PaymentCloud4.27$10-$45 Flexible✓BAAAny
(custom integration)
Chase Payment Solutions4.23$0-$15Flat rate✓Via InstaMedAny using InstaMed
Dharma Merchant Services4.16$20Interchange plus✓BAA Any (custom integration)
Stax4.04$99-$199Wholesale subscription-based✕PCI Level 1 security Via Zapier/API
Ivy Pay3.99$0Flat rate✓Talk to Ivy
U.S. Bank Merchant Services3.91$0-$99Flat rate✓Via SalucroAny using Salucro
Helcim3.89$0Interchange plus✓BAACustom/API

Healthcare tools and integration checks

A provider’s BAA availability and its integration options are separate questions. A BAA does not establish that a processor connects to your EHR, and an integration does not establish that every connected feature is appropriate for PHI.

Provider

Healthcare workflow or BAA position

EHR/PMS connection to evaluate

SquarePublished BAA applies to covered services and configurations; exclusions apply.DrChrono documents a Square connection. Confirm supported functions, devices, and account requirements.
PaymentCloudConfirm which company and configured services will handle PHI and provide any required BAA.Request a named connection and demonstration for your software.
Chase Payment SolutionsOffers healthcare payment processing through InstaMed.InstaMed supports vendor-based, real-time, and batch integration options.
Dharma Merchant ServicesMarkets healthcare payment solutions; confirm BAA scope for the selected billing tools.Confirm your specific EHR rather than assuming universal compatibility.
StaxDescribes a payment-only approach that isolates PHI.Confirm the data flow and distinguish Stax Pay from embedded Stax Connect arrangements.
Ivy PayPublishes a BAA for its therapist payment service.Evaluate as a focused payment app; confirm any required practice software connection.
U.S. Bank Merchant ServicHealthcare offerings run through Elavon and associated healthcare platforms.Confirm the specific Salucro/MedEpay or other healthcare integration being proposed.
HelcimProvides a BAA to healthcare merchants on request.Check its current integration directory and whether your connection requires custom development.

How I chose the best healthcare payment processors

To evaluate the best healthcare payment processors for small businesses, I fact-checked each provider to ensure that pricing and features were accurate. I then scored each one on 20 data points, prioritizing value for money and ease of use. See my full methodology below.

Why you can trust Fit Small Business

I have more than seven years of experience evaluating payment processors, POS systems, merchant accounts, and retail software for small businesses. My work includes hands-on testing and demos of payment terminals, online checkout tools, invoicing platforms, recurring billing tools, Tap to Pay setups, and card-on-file workflows.

For this healthcare payment processors guide, I reviewed provider pricing, healthcare product information, support documentation, and available BAA guidance. I focused on the details that affect a small practice’s daily work: collecting patient balances, accepting HSA/FSA cards, managing invoices, reconciling deposits, and connecting payments to existing software.

My recommendations prioritize secure, practical payment solutions that can support patient payments without creating unnecessary cost or compliance risk.

Agatha Aviso
Retail Software Expert at Fit Small Business

Square: Best fully HIPAA-compliant free merchant account

Why I chose Square Payments

Square is one of the few widely used payment processors that is fully HIPAA-compliant and willing to sign a Business Associate Agreement (BAA), making it safe for storing patient-identifiable billing information. It offers free invoicing, recurring billing, online checkout, and a basic appointments POS, which are features that many competitors charge extra for.

Practices automatically get support for HSA and FSA debit cards and can start accepting payments almost immediately after sign-up. Square does not require long-term contracts, monthly fees for payment processing, or underwriting for most small practices, which keeps the onboarding process simple and accessible.

Who should use Square Payments

Small and new healthcare practices needing a free, HIPAA-compliant payment system with online and in-person tools

Square pricing

  • Monthly fee: $0 to $149
  • In-person transaction fee: 2.6% + 15 cents
  • Invoicing: 3.3% + 30 cents
  • Online transaction fee: 2.9% + 30 cents
  • Recurring billing and card-on-file: 3.5% + 15 cents
  • Keyed-in/Virtual terminal payments: 3.5% + 15 cents
  • ACH/Bank transfers: 1% ($1 min)
  • Chargeback fee: Waived up to $250 per month

Healthcare payment features of Square

  • Full HIPAA compliance
  • Integrates with Remedly and DrChrono EHR platforms
  • Accepts HSA and FSA debit card payments
  • Free aggregate merchant account
  • Free basic appointment POS software and website builder
  • Free invoicing and recurring billing
  • Includes ACH payment processing
  • Free next-day funding, same-day funding with fee

Square is an excellent choice for small and startup healthcare organizations. It even offers volume discounts for merchants that process more than $250,000 per year. However, Square’s customer support is also limited to extended business hours. There are also merchant service providers that can offer better interchange rates for fast-growing healthcare organizations.

Related reading:

PaymentCloud: Best for healthcare practices classified as high-risk

Why I chose PaymentCloud

PaymentCloud specializes in industries that traditional processors classify as high-risk, including telehealth, mental health, medical subscriptions, concierge care, supplement sales, and online-first practices. With multiple acquiring bank partners and a 98% approval rate, it’s one of the most reliable ways for high-risk healthcare organizations to secure a HIPAA-compliant merchant account.

PaymentCloud signs BAAs, offers extensive fraud prevention tools, and supports a wide range of payment methods. Its integration ecosystem is large, including compatibility with many EHR and billing platforms through gateways like Authorize.net and NMI. Each healthcare client is also assigned a dedicated account manager, which helps streamline onboarding and ongoing support.

Who should use PaymentCloud

Telehealth, subscription-based, mobile, or other high-risk healthcare practices that need HIPAA compliance and strong approval odds

Learn more: Best high-risk merchant account providers

PaymentCloud pricing

  • Monthly account and software fees: Custom quote
  • Processing rates: Custom quote based on the business and payment setup
  • Gateway, virtual terminal, and healthcare software: Request itemized pricing
  • Setup fee: Confirm in the written offer
  • Contract length, termination fees, and reserve requirements: Confirm after underwriting

Reach out to PaymentCloud for a custom quote. Ask for the total cost of the proposed account, including any separate gateway or billing subscriptions.

Healthcare payment features of PaymentCloud

  • Fully HIPAA-compliant with signed BAA
  • Thousands of direct integrations, including EHRs
  • Low monthly fees for high-risk merchant accounts
  • Flexible transaction fee pricing
  • Accepts HSA and FSA debit card payments
  • Accepts e-check payments
  • Advanced fraud prevention tools
  • Can reprogram compatible existing hardware
  • 24/7 customer support

PaymentCloud is particularly strong for telehealth, online, and membership-based practices that may struggle to get approved elsewhere. While pricing is less transparent and onboarding can take longer, its compliance readiness, broad integrations, and high-touch support make it one of the most reliable options for high-risk healthcare businesses.

Chase Payment Solutions: Best for healthcare practices using InstaMed

Why I chose Chase

Chase owns InstaMed, one of the most widely used HIPAA-compliant billing and payment networks in healthcare. More than half of US healthcare providers use InstaMed to manage patient payments, statements, claim remittances, and online billing. By connecting Chase Payment Solutions with InstaMed, practices gain a fully HIPAA-compliant environment without needing multiple vendors.

Chase also stands out with free same-day funding when deposits go into a Chase Business Checking account,  an advantage for clinics with tight cash flow. Its flat-rate pricing is transparent, hardware can often be reprogrammed, and the platform integrates with nearly any EHR through InstaMed’s established partner network.

Who should use Chase

Healthcare practices using InstaMed or needing a bank-backed, HIPAA-compliant billing and payment platform

Chase pricing

  • Monthly fee: $0 to $15*
  • In-person transaction fee: 2.6% + 10 cents
  • Online transaction fee: 2.9% + 25 cents
  • Keyed-in transaction fee: 3.5% + 10 cents
  • ACH processing fee: $25 per month for 25 transactions, 15 cents for additional
  • Chargeback fee: $25 to $100

*Merchants with a Chase Business Checking account are required to maintain a minimum balance of $2,000 or a monthly service fee of $15 will be imposed.

Healthcare payment features of Chase

  • Fully HIPAA-compliant when used via InstaMed
  • Accepts HSA and FSA debit card payments
  • Accepts ACH payments
  • Automated payment processing and reconciliation
  • Free traditional merchant account
  • Free same-day funding
  • Can reprogram compatible existing hardware
  • 24/7 customer support

Chase is an excellent option for practices already using InstaMed or those wanting a unified, HIPAA-compliant billing platform backed by a major bank. While it’s not as plug-and-play as Square, its healthcare-specific infrastructure and funding speeds make it ideal for larger or more established practices.

However, if you want Chase for its free same-day funding feature, you will need to open a Chase Business Checking account and maintain a minimum balance of $2,000 per month.

Dharma Merchant Services: Best low-cost credit card processing for midsize healthcare providers

Why I chose Dharma Merchant Services

Dharma offers some of the most competitive interchange-plus pricing available to healthcare providers. Because Dharma is fully HIPAA-compliant and willing to sign a BAA, practices can safely use its invoicing, recurring billing, virtual terminal, and reporting tools without compliance concerns.

Unlike many payment aggregators, Dharma provides a dedicated merchant account, which reduces the risk of frozen funds and improves stability for growing clinics. Its pricing transparency is also a standout; rates are easy to understand, with no long-term contracts beyond a standard one-year agreement.

Dharma integrates with a wide range of EHR and practice management systems, making it a strong fit for clinics that already have established software workflows and want predictable, low-cost processing.

Who should use Dharma Merchant Services

Midsize healthcare practices that want low-cost interchange-plus pricing and can manage a few add-on fees

Dharma Merchant Services pricing

  • Monthly account fee: $20 
  • Transaction fee: Interchange plus 0.15% + 8 cents
  • Amex transaction fee: Interchange plus 0.25% + 8 cents
  • High-volume transaction fee: Interchange plus 0.10% + 8 cents for qualifying volume above $100,000 per month
  • Invoicing and recurring billing app: $10 per month
  • Chargeback fee: $25
  • Account closure fee: $49
  • Setup and contract: Confirm the agreement; Dharma advertises no long-term contracts and no early termination fee

Interchange and card assessment fees are passed through separately. Optional ACH service adds another monthly fee and transaction charges

Healthcare payment features of Dharma Merchant Services

  • Fully HIPAA-compliant merchant account
  • Likely integrates with most EHR systems
  • Accepts FSA and HSA debit cards
  • Free virtual terminal
  • Free mobile POS app
  • Compatible with Clover hardware
  • Guaranteed 48-hour funding
  • Next-day funding for card-present transactions

Dharma Merchant Services can integrate with any EHR system with a signed BAA, but still consult with a Dharma representative to verify that it will work with your current healthcare service management system. Even with a fully HIPAA-compliant merchant account service, Dharma’s ranking in our evaluation was significantly affected by the potential add-on fees, including incidentals such as PCI non-compliance and account closure.

Stax: Best for high-volume healthcare practices

Why I chose Stax

Stax is one of the few payment processors offering true wholesale interchange pricing, which can significantly reduce costs for practices processing $20,000 or more per month in card payments. The platform includes robust invoicing, reporting, and billing tools at no additional transaction markup, which are features that typically require add-on fees elsewhere.

However, Stax does not sign BAAs and should not be used for workflows that involve PHI, including patient invoicing, recurring billing tied to patient data, or EHR-integrated payment collection. For practices that strictly need a pricing-efficient card processor for front-desk transactions, Stax can offer strong savings.

Who should use Stax

Established, high-volume healthcare practices that only need card payment processing and want to reduce processing costs

Stax pricing

  • Monthly fee: $99 to $199
  • Card-present transaction fee: Interchange plus 8 cents
  • Card-not-present transaction fee: Interchange plus 18 cents
  • Chargeback fee: $25

Healthcare payment features of Stax

  • PCI Level 1 security compliance
  • Integrates with Aesthetics EMR via Zapier
  • Integrates with other EHRs via API
  • Accepts HSA and FSA debit cards
  • Wholesale interchange-plus pricing
  • All-in-one monthly fee for all payment types
  • Next-day funding option
  • 24/7 customer support

Stax is best suited for high-volume practices that want to optimize card payment costs and do not need HIPAA-compliant billing or EHR-integrated payment features. Smaller clinics or those requiring PHI-related workflows will be better served by HIPAA-compliant providers like Square, Chase (InstaMed), or PaymentCloud.

Ivy Pay: Best for small therapy practices

Why I chose Pay

Ivy Pay is built specifically for behavioral health providers and offers one of the simplest onboarding experiences in the industry. Therapists download the mobile app, link a bank account, and can immediately begin accepting patient payments. The platform is fully HIPAA-compliant, supports HSA and FSA debit cards, stores cards on file, and deposits funds the next day.

Where Ivy Pay stands out is ease of use: it removes the complexity found in full medical billing systems and focuses solely on fast, secure payments. This makes it ideal for therapists who manage their own billing or operate part-time practices.

However, Ivy Pay offers limited integrations and is tied closely to the Talk to Ivy referral service, which may make it less suitable for larger clinics or multidisciplinary practices.

Who should use Ivy Pay

Solo therapists or small therapy groups needing a simple, mobile-based HIPAA-compliant payment solution with no monthly fees

Ivy Pay pricing

  • Monthly fee: $0
  • Transaction fee: 2.75%
  • Cancellation fee: $0

At 2.75%, processing a $125 session costs about $3.44. That makes Ivy Pay easy to compare with processors charging both a percentage and a fixed transaction fee.

Healthcare payment features of Ivy Pay

  • Fully HIPAA-compliant
  • Built-in payment processor for Talk to Ivy referral services platform
  • Mobile-based, remote payment processing
  • Accepts HSA and FSA payments
  • No long-term contracts
  • No credit card reader required

Ivy Pay is an excellent choice for therapists who want a HIPAA-compliant payment tool without the overhead of a full POS or billing system. While too limited for most clinics, it fits perfectly for solo and small therapy practices.

U.S. Bank Merchant Services: Best for healthcare practices using Salucro

Why I chose U.S. Bank Merchant Services

U.S. Bank Merchant Services is one of the few major banks offering a HIPAA-compliant payment workflow through its integration with Salucro, a widely adopted healthcare billing and payment platform. Salucro supports patient portals, online payments, ACH, HSA/FSA cards, text-to-pay, and even remote check deposit, giving healthcare organizations a unified system for collecting patient balances.

Practices that maintain a U.S. Bank business account also benefit from free same-day funding, a valuable feature for clinics with high daily volumes or tight reimbursement cycles. In addition, the ability to rent hardware (without long-term contracts) makes it easier for practices to scale up or down their in-office payment options.

While its pricing structure is less transparent than Square or Helcim, U.S. Bank’s integration with Salucro and its bank-backed reliability make it a strong fit for mid- to large-size medical practices already steeped in Salucro’s ecosystem.

Who should use U.S. Bank Merchant Services

Healthcare practices that integrate their EHR systems with Salucro for invoice and billing management

U.S. Bank Merchant Services pricing

  • Monthly fee: $0 to $99
  • In-person transactions: 2.6% + 10 cents
  • Keyed-in transactions: 3.5% + 15 cents
  • Online transactions: 2.9% + 30 cents
  • Online ordering: $0 to $49 per month
  • Hardware: $20 per month to $34 per month + $4.95 insurance fee
  • Setup fee: $0 to $99

Healthcare payment features of U.S. Bank Merchant Services

  • Fully HIPAA-compliant with Salucro
  • No long-term contracts even with hardware rental
  • Accepts HSA/FSA cards, ACH, and remote check deposits
  • Mobile, online, and invoicing tools
  • Patient-facing payment portal
  • Option to rent card readers and payment terminals
  • Free same-day funding
  • 24/7 customer support
  • Free surcharging and debit card optimization

U.S. Bank Merchant Services is an excellent fit for practices that rely on Salucro for patient billing or want a bank-backed processor with strong healthcare capabilities. Small practices that don’t need Salucro’s billing infrastructure may find providers like Square or PaymentCloud more cost-effective.

Helcim: Best for free HIPAA-compliant invoicing and billing services

Why I chose Helcim

Helcim offers one of the strongest combinations of low-cost pricing and feature-rich billing tools among HIPAA-compliant processors. With no monthly fees and true interchange-plus rates, Helcim is attractive for healthcare providers that send recurring invoices, collect ACH payments, or need a cost-efficient virtual terminal.

Helcim’s willingness to sign a BAA gives healthcare practices the freedom to use its invoicing, recurring billing, and card-on-file features safely. And for clinics that process a large volume of card payments, its automated volume discounts can lower processing costs even further.

However, Helcim’s limited plug-and-play healthcare integrations and longer deposit times may be challenging for practices that rely heavily on EHR workflows. It’s best suited for providers who want advanced billing features at a low cost — but don’t need deep EHR integration out of the box.

Who should use Helcim

Growing healthcare practices that want low-cost, HIPAA-compliant invoicing and billing tools and can manage custom EHR integrations

Helcim pricing

  • Monthly fee: $0
  • Card-present fee: Interchange plus 0.15% + 6 cents to 0.4% + 8 cents
  • Card-not-present fee: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
  • American Express transactions: +0.10% + 10 cents
  • Domestic ACH Transfers: 0.5% + 25 cents per transaction
  • Hardware: $99 to $329
  • Chargeback fee: $15 refundable

Healthcare payment features of Helcim

  • Fully HIPAA-compliant with BAA
  • Interchange-plus pricing, no monthly account fee
  • Free traditional merchant account
  • Automated volume discount
  • Free access to virtual terminal, invoicing, and recurring billing management tools
  • Secure card vault at no extra cost
  • Accepts card and ACH payments
  • Accepts HSA and FSA debit card payments
  • Chargeback management and fraud prevention tools
  • Online subscription with free customer portal
  • Level 2 and 3 data optimization available for all merchant clients
  • Free in-person and online surcharging program

Helcim is a great fit for cost-conscious healthcare practices that need strong invoicing and billing capabilities without monthly fees. However, clinics that rely on EHR-integrated payments or require faster deposits may prefer Square, Chase, or PaymentCloud.

How much does healthcare payment processing cost?

Healthcare payment processing costs include transaction fees, monthly account or software fees, and any equipment or integrations your practice needs. Some providers charge no monthly account fee, while others use subscriptions or custom pricing.

Compare the full cost of collecting patient payments. A practice taking copays at the front desk may spend less than one that also needs online statements, recurring charges, ACH payments, and automatic posting to an EHR.

Cost

What to check

Monthly account and software feesRequired subscriptions for processing, invoicing, patient portals, and practice software
Card processingSeparate rates for in-person, online, manually entered, and stored-card payments
ACH paymentsPercentage fees, fixed charges, minimums, caps, and returned-payment fees
Recurring billingAdditional software fees or transaction charges for automated collections
EquipmentReader and terminal purchase prices, rentals, connectivity, and replacement costs
EHR/PMS integrationSetup, development, maintenance, and charges from either software provider
Incidental feesDisputes, returned payments, account closure, and other contractual charges

Example healthcare payment processing costs

The following fictional scenarios show how payment mix and monthly volume can affect costs. These are calculations using published pricing and stated assumptions, not quotes or measured customer results.

Illustrative practice

Monthly payment activity

Square Free

Helcim

Stax Pay

Solo practice$8,000 across 64 payments, all manually charged stored cards$289.60$206.40$259.00
Small clinic$30,000 across 300 payments, with 80% in person and 20% through standard online checkout$876.00$730.20$797.20
Higher-volume practice$80,000 across 800 payments, with 70% in person and 30% through standard online checkout$2,404.00$1,911.20$1,799.80

Calculation assumptions:

  • For Helcim and Stax, underlying card costs are modeled at 1.8% + 10 cents per transaction. This is an illustrative assumption, not a published healthcare interchange rate or an industry average.
  • Square uses its published Free-plan rates for the stated channels.
  • Helcim uses the applicable monthly-volume markup. These examples exclude its automated Recurring Payments product, which adds a separate fee.
  • Stax uses a $99 subscription for the solo practice and a modeled $199 subscription for the other practices. Its higher-volume tier starts at $199, so an actual quote may be higher.
  • Payment-channel percentages apply equally to dollar volume and transaction count.
  • Equipment, integrations, separate healthcare software, refunds, disputes, and other incidental charges are excluded. 

I would use these examples to understand the pricing models, then request a comparison using the practice’s actual statements. The cheapest calculated option may become more expensive once you add required software or integration work.

How I evaluated the best healthcare payment processors

I evaluated each payment processor using four main criteria, focusing on HIPAA compliance, affordability, and tools that support small healthcare practices:

  • Pricing (20%): Assessed monthly fees, hardware costs, contract terms, and chargeback policies.
  • Payment features (30%): Reviewed support for HSA/FSA cards, ACH, invoicing, recurring billing, patient payment tools, and healthcare workflows.
  • Ease of use (30%): Evaluated setup time, customer support hours, deposit speed, and availability of EHR and practice management integrations.
  • Expert score (20%): Considered pricing transparency, overall value, and suitability for different practice sizes and payment needs.

My research draws on provider pricing pages, product documentation, support guidance, and available information about BAAs and healthcare integrations. My experience testing payment tools informs my recommendations, but I do not treat a published integration or vendor statement as proof of hands-on testing.

I also distinguish payment acceptance from patient billing. A processor that handles card transactions may have a different role from software that creates patient statements, stores PHI, or manages clinical records. Recommendations should reflect the specific products and configuration a practice will use.

Before comparing price or convenience, I would establish whether the proposed setup supports the practice’s requirements. A low processing rate does not compensate for an unsupported billing workflow or an unsuitable patient-data arrangement.

How to choose a healthcare payment solution

Start with how your practice collects and reconciles patient payments. Then compare providers that support those tasks, your existing software, and your patient-data requirements.

1. Check your existing EHR or practice management software

Ask your software provider which payment connections it supports and what each connection does. A connection that opens a payment screen may offer less value than one that also updates patient balances and posts refunds.

Before switching, confirm whether the integration can:

  • Apply payments to the correct patient account
  • Record partial payments and refunds
  • Update outstanding balances
  • Match transactions and processing fees to deposits
  • Work across your locations and payment devices

Request a demonstration using fictional patient information. Include the staff who will collect payments and reconcile deposits.

2. Match payment options to patient needs

List the payment methods your practice needs, including in-person cards, digital wallets, online payments, stored cards, recurring charges, and ACH.

If you accept HSA/FSA cards, verify eligibility and account classification. Square, for example, supports these cards for eligible healthcare providers and pharmacies, but the account’s business category matters.

Also distinguish recurring collection from patient financing. Automatically charging installments does not necessarily mean the provider offers a financing product.

3. Review HIPAA responsibilities and BAA coverage

Identify which vendors receive PHI and what they do with it. Where a vendor acts as a business associate, review the applicable BAA and the products it covers.

Routine financial processing can fall within a limited exemption, while additional billing or practice management services may create different obligations. A provider’s name or general security claim does not settle the question. 

Include connected apps, messaging tools, and integration providers in the review. Establish what staff may enter in payment descriptions, receipts, and free-text fields.

4. Compare complete written quotes

Give each provider the same monthly volume, transaction count, average payment amount, and payment-channel mix. Ask for separate pricing for account fees, processing, recurring billing, ACH, equipment, and integrations.

For interchange-plus pricing, distinguish the processor’s markup from underlying card costs. For subscription pricing, confirm which volume tier applies and whether it uses monthly or annual processing volume.

Reach out to providers with unpublished healthcare pricing for a custom quote. General merchant service rates may not include patient billing software or the required EHR connection.

5. Confirm funding and support

Ask when funds become available, whether faster deposits require a particular bank account, and whether weekends or holidays affect the schedule.

For support, establish who handles each type of problem. A payment approval issue may belong to the processor, while a payment that fails to appear in the patient record may require the integration provider.

Get an escalation contact for unresolved problems rather than relying only on general support hours.

6. Plan the switch

Before closing the old account, confirm whether stored payment methods can be transferred, whether patient authorization needs updating, and how staff will handle refunds for earlier transactions.

Test a payment, partial payment, refund, failed charge, and deposit reconciliation before moving all collections to the new system. Document the steps so staff follow the same process.

Looking for something different? Read our 10 best merchant services recommendations.

Frequently asked questions (FAQs)

What is the best payment processor for a small medical practice?

Square is my starting recommendation for small practices that want accessible payment tools without a required monthly subscription. Helcim is worth comparing for invoicing and interchange-plus pricing, while Chase through InstaMed is a stronger candidate when healthcare billing integration is the main requirement. The right choice depends on the practice’s software, payment mix, and patient-data workflow.

When does a healthcare payment provider need a BAA?

A BAA is generally required when a vendor acts as a business associate and handles PHI on a covered practice’s behalf. Routine financial processing may fall within a limited exemption. Review the vendor’s actual role and additional services rather than deciding solely from whether the practice accepts cards, stores a payment method, or collects payments online.

Can medical practices use Square?

Yes, eligible medical practices can use Square. Its BAA applies to covered services and configurations, with exclusions for certain consumer-facing services. Review the intended features, connected apps, and account classification before introducing patient information or accepting HSA/FSA payments.

Which payment processors accept HSA and FSA cards?

Square, Ivy Pay, and Helcim offer HSA/FSA acceptance for eligible businesses or users. Support can depend on merchant classification, provider eligibility, and the selected setup. For other processors, confirm acceptance for the exact merchant account and gateway in the proposal.

How much does healthcare payment processing cost?

The total depends on transaction volume, payment channels, software, equipment, and integrations. Some providers have no monthly account fee, while others charge subscriptions or custom rates. Compare a full monthly estimate using your practice’s actual transaction count and payment mix, including any recurring billing or patient portal charges.

Can I connect a payment processor to my existing EHR?

Possibly, but compatibility varies by EHR, processor, product version, and configuration. Ask for a named integration and a demonstration of payment posting, refunds, and reconciliation. API access alone does not establish that a ready-to-use connection exists or that all payment information will sync automatically.

When does a telehealth business need a high-risk merchant account?

That depends on the acquirer’s underwriting and the activities the business performs. Describe the services or products sold, payment timing, processing history, and expected volume when applying. PaymentCloud is one option to investigate if standard processors decline the account or cannot support the business model. Telehealth alone should not be treated as proof that every practice needs a high-risk account.


Bottom line

Healthcare practices need payment processors that protect patient information, support HIPAA-compliant workflows, and make it easy for patients to pay. While pricing matters, choosing a secure, compliant system is essential.

Square delivers the best overall value for most small and new healthcare practices, offering full HIPAA compliance, no monthly fees, strong payment tools, and useful EHR integrations. Practices with specialized needs, such as telehealth or high-risk services, may prefer PaymentCloud or Chase, but Square is the most accessible starting point for most providers.

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Agatha Aviso

Agatha Aviso

Retail Software Expert at Fit Small Business

Agatha Aviso is a seasoned expert in retail, eCommerce, and order fulfillment, with a specialization in payments, POS systems, and eCommerce software. She has collaborated with startups and service-based entrepreneurs on content strategy, offering digital marketing expertise and guiding small business owners in launching their online storefronts. Beyond consulting, Agatha applies her knowledge firsthand—building her own website as well as ecommerce sites for the platforms she reviews.

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