Apple systems can integrate customer relationship management (CRM) software to help businesses readily track deals, manage leads, and deploy outreach campaigns. The best CRM for Apple users will offer seamless integration to sync data with Apple Mail, Contacts, and Calendar systems. They can also run on iOS and macOS, have application access through Safari, and work on iPhone and iPad mobile devices. Based on our evaluation, the best CRM for Mac users include the following:
- Zoho CRM: Best for monitoring sales analytics
- HubSpot CRM: Best free CRM for Mac users
- Pipedrive: Best for lead tracking on Apple devices
- Bitrix24: Best for Apple Business Chat communication
- Salesflare: Best for automated data entry
- EngageBay: Best free Apple Mail connection
- Daylite: Best specialty CRM for Mac users
- Capsule CRM: Best for task management on Apple calendar
- Less Annoying CRM: Best for simple contact management
Best Apple CRM Systems Compared
Provider | Free Plan? | Our Rating Out of 5 | |
|---|---|---|---|
 | âś” 3 users | $14 per user | 4.61 |
 | âś” 5 users | $15 per user | 4.58 |
 | âś• 14-day free trial | $14 per user | 4.54 |
 | âś” Unlimited users | $49 for 5 users | 4.49 |
 | âś• 14-day free trial | $29 per user | 4.43 |
 | âś” 15 users | $13.79 per user | 4.41 |
 | âś• 14-day free trial | $20.83 per user | 4.37 |
 | âś” 2 users | $18 per user | 4.35 |
 | âś• 30-day free trial | $15 per user | 4.19 |
Zoho CRM: Overall Best Apple CRM for Monitoring Sales Analytics
Pros
- Has dedicated iOS app for tracking sales analytics and performance on the go
- Offers free mobile iOS app with sales and case management tools and data record management capabilities
- Allows teams to use Apple Mail in their CRM
Cons
- Has received poor ratings for system navigability
- Requires complex vCard extensions (CardDAV) and Calendar Distributed Authoring and Versioning (CalDAV) protocols for Apple Contact or Calendar data sync
- Requires the Professional plan ($23 per user monthly) to access Apple Mail
- You need a CRM for iOS to track sales analytics on the go: The Zoho CRM Analytics iOS app enables field sales reps, data analysts, team managers, and other decision-makers to track their sales metrics and performance on the go. The home page gives you an overview of critical insights, essential metrics, and sales performance. You can also access comprehensive reports and analyze sales data to make informed decisions in real-time.
- You want a CRM for Mac that manages notes, tasks, and Calendar and Contact data: With Zoho CRM, teams ensure iCloud data stays in sync with their CRM information. Data like contact records and calendar events can be created and edited on either system, which will automatically update in the other. You can also manage your notes, tasks, and other documents from within the app. This particular capability starts at just $14 per user, monthly.
- Your business uses Apple Mail: Zoho CRM allows businesses to use their Apple Mail accounts in the CRM. Once connected, users can do all email functions from the CRM system, including sending and receiving emails, searching for messages, deploying email templates, and scheduling email sends. Users can also synchronize email data between both systems and send mass messages.
- You prioritize software user experience: Zoho CRM is notorious for having a clunky interface that makes navigation tough. Plus, neither the Apple Mail, Calendar, nor Contact apps integrate directly. Users must employ complex Internet message access protocol (IMAP) and distributed authoring and versioning (DAV) processes to sync everything.
- Alternatives: HubSpot CRM is one of the best simple CRM systems, while Daylite offers the most seamless integration experience with Apple software tools.
- You need free contact synchronization with iCloud data: While Zoho does allow contact sync with iCloud accounts, users cannot do those functions until the Standard plan.
- Alternative: HubSpot CRM begins offering free contact sync with Apple data on its free-forever plan.
Zoho CRM Pricing Plans*
*Pricing is based on annual billing on a monthly breakdown, though monthly billing is available for a higher cost. Zoho CRM comes with a 15-day free trial for the paid plans. While we update pricing information regularly, we encourage our readers to check current pricing here.
Our Expert Opinion
Zoho CRM’s dedicated analytics app for iOS makes it easy for field sales reps and team managers to monitor their sales metrics and performance in real time to make informed decisions. The main Zoho CRM mobile app for iOS allows users to manage CRM records, tasks, and collaborative activities. It also offers contact data sync with Apple Calendar and Contact systems. In addition, teams can implement the Apple Mail server in Zoho to manage emails from the CRM.
HubSpot CRM: Best Free CRM for Mac Users
Pros
- Includes iOS mobile app, mass email campaigns, meeting scheduling, and deal tracking in Free plan
- Offers free native data synchronization to iCloud contacts
- Has an all-around CRM that is easy to set up, customize, navigate, and operate
Cons
- Has huge price jump from Starter ($15 per user monthly) to Professional tier ($1,170 per month for five users)
- Cannot use with Apple Mail
- Requires third-party integrator to sync Apple Calendar to CRM data
- You want a robust free Mac CRM for your small business: HubSpot CRM is our pick for the best free CRM by a large margin. It comes with five users and the mobile CRM app for iOS devices like iPhones and iPads. There are also features not typically found on provider free-forever plans, such as quote generation, mass email marketing, customer ticketing, and deal management.
- You need a seamless integration to sync with iCloud contacts data: With HubSpot CRM, Mac users can get a direct integration to iCloud data systems starting on the Free plan. This allows them to two-way synchronize contact information from iCloud and the CRM so that it’s always up to date in both systems. Another plus is that HubSpot allows nearly unlimited contact record storage of up to 1 million—making it a top contact management software for Apple teams.
- You need scalable paid options for a smooth upgrade: HubSpot’s main downfall is that after the base plan, the paid options get super expensive. This is regardless of whether you purchase individual Sales, Marketing, Service, or Content Management Hubs or bundle them into the Customer Platform.
- Alternatives: Zoho CRM, EngageBay, and Capsule CRM are the best scalable Mac CRM products.
- You want to sync Apple Mail with your CRM: Like many other providers on this list, HubSpot CRM only allows email sync and integration with Gmail and Outlook.
HubSpot CRM Pricing Plans*
*Pricing is based on annual billing on a per-user monthly breakdown of HubSpot Customer Platform plans Monthly billing and enterprise-level options are available for a higher cost. We update pricing information regularly but encourage readers to check current pricing here.
**Customer Platform includes sales, marketing, customer service, content management system (CMS), operations, and ecommerce software. Individual modules can be purchased for lower monthly costs.
HubSpot CRM data sync with iCloud (Source: HubSpot)
Our Expert Opinion
HubSpot CRM is ideal for those who need a free and easy-to-use Mac CRM. Its mobile app for iOS devices allows teams to manage records, receive inbound calls that show caller ID, and scan business cards into data records while on the go. We also like the seamless integration process with iCloud so users can import and maintain up-to-date contact records on a two-way basis.
Pipedrive: Best for Lead Tracking on Apple Devices
Pros
- Includes activity tracking capabilities in its lead management features
- Has an up-to-date synchronization of Contacts, Mail, and Calendar from Apple devices to the CRM system
- Has robust deal management tracking on the go
Cons
- Lacks free plan, only a 14-day free trial
- Does not offer project management features on iPhone and iPad devices
- Does not offer email tools and workflow automation until the Advanced plan ($34 per user monthly)
- You need to monitor leads and deals on mobile: One of the most renowned capabilities of Pipedrive is its tools for tracking leads and deals. These features extend to the mobile app, allowing you to sync iCloud mail with your CRM and track all lead activities, including calls and emails. You can also locate nearby leads on a map and view sales opportunities, deal history, pipeline stages, and deal statuses.
- You want to sync CRM data from your Apple devices to the CRM interface: Pipedrive seals its reputation as an excellent CRM for Apple users as you can transfer and update Contacts, Mail, and Calendar from your Apple devices directly to the CRM. This removes the need to manually synchronize lead and client data and centralizes all necessary up-to-date information in one system.
- You want a CRM software for Mac at no cost: If you’re new to using CRM or are bootstrapping, you might want to look for a free solution as a gateway software. Unfortunately, Pipedrive CRM does not offer a free plan. Instead, you can take advantage of its 14-day free trial.
- Alternatives: HubSpot CRM and EngageBay are our top options as far as a free CRM goes. They offer no-cost base plans with solid features for new users.
- You prefer a CRM with project management tools on its mobile app: Project management tools like Kanban boards and task tracking tools are available in Pipedrive. However, you can only access them on its desktop platform and not on its mobile app.
- Alternative: Capsule CRM is our top choice for Apple CRM with mobile project management capabilities. You can access its task and project monitoring tools using your iOS devices even with the free plan.
Pipedrive Pricing Plans*
Pipedrive Pricing Add-ons:
- LeadBooster Lead generation tool set : Starting at $32.50 per company monthly
- Web Visitors Tracking Web tracking and lead ranking : Starting at $41 per company monthly
- Campaigns Customizable email campaigns : Starting at $13.33 per company monthly
- Smart Docs Send trackable quotes, proposals, and contracts; free with Professional or Enterprise plan subscription : Starting at $32.50 per company monthly
- Projects Project and task management : Starting at $6.70 per user monthly
*Pricing is based on annual billing on a per-month breakdown of the plans, though monthly billing is also available for a higher cost. All plans come with a 14-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.
Pipedrive iOS app key features (Source: App Store)
Our Expert Opinion
Pipedrive centralizes lead management, deal tracking, and pipeline monitoring by synchronizing information from your iPhone, iPad, MacBook, and other Apple devices to the CRM platform. Its robust features in the CRM app make it one of our top picks for the best mobile CRM apps. Although it doesn’t offer a free plan, the paid plans are scalable and have solid tools for proposal management, data enrichment, and workflow automation.
Bitrix24: Best for Apple Business Chat Communication
Pros
- Includes Apple Business Chat communication and payment via Apple Pay in the Omnichannel Contact Center
- Has AI tools for generating messages, task descriptions, and call transcription, as well as autocompleting fields
- Allows task management in iOS and data sync with Mac OS Drive sync and Apple iCloud calendar in all plans
Cons
- Has sharp learning curve for operating and navigating the interface because of robust and advanced features
- Does not offer lead management, segment-based marketing, and project management features until the Standard plan ($99 per month for 50 users)
- Lacks native Apple iMessage service in the free plan
- You use Apple Business Chat for customer engagement: Bitrix24’s omnichannel Contact Center allows you to connect your Apple Messages for Business account to communicate with customers via Apple’s native iMessage service. Once successfully connected, you can send and receive messages, photos, and files via the Apple Message app in real-time. Customers can also send payments via Apple Pay in chat.
- You want to leverage free AI tools in your Apple CRM system: Bitrix24 offers a robust set of free AI tools for autocompleting lead and deal fields. Its generative CoPilot AI assistant also helps you create email copy, chats, task descriptions, checklists, call summaries, and call transcriptions. Plus, it has built-in translation and grammar checking capabilities.
- You need a simple Apple CRM: Bitrix24 is an all-around robust CRM that offers advanced and niche-specific features, like generative AI and ecommerce tools, across all plans. That said, its interface has a lot of menu options that make it difficult to familiarize and navigate. Setting up and operating the system also has a high learning curve.
- Alternatives: We recommend HubSpot CRM and Less Annoying CRM for users looking for a simple CRM with a simple interface and little to no learning curve.
- You’re looking for an Apple CRM with free lead management tools: Bitrix24’s lead management features are not available until the Standard plan ($99 per month for 50 users). While this costs less than $2 on a per-user basis, the plan’s pricing is not ideal for small teams or businesses with less than 50 members.
Bitrix24 Pricing Plans*
*Pricing is based on annual billing on a per-month breakdown of the plans. Monthly billing and enterprise-level options are available for a higher cost. While we update pricing information regularly, we encourage our readers to check current pricing.
Our Expert Opinion
Bitrix24 is unique because it’s the only one in this list that offers direct integration with Apple Business Chat. Its omnichannel Contact Center allows you to send and receive messages using the native Apple iMessage app and even receive customer payments via Apple Pay in chat. You can manage tasks using the iOS app and sync CRM data with Mac OS Drive and Apple iCloud calendar. Moreover, this platform offers free AI tools for generating messages and call summaries.
Salesflare: Best for Automated Data Entry on Apple Devices
Pros
- Automatically logs calls and meetings to your CRM on Apple devices
- Can sync appointments and meetings with iCloud calendar in real time
- Allows users to access Salesflare in Outlook for Mac
Cons
- Lacks free plan, only a 14-day free trial
- Lacks direct Apple Mail and Business Chat integration
- Requires technical assistance for its complex setup process
- You want an Apple CRM with automatic data enrichment capabilities: Across all plans and Apple devices, Salesflare automatically inputs CRM data from emails and social profiles. It also integrates directly with iCloud calendar to give you a real-time view of all your appointments and meetings.
- Your team uses Outlook for Mac as your email client: Salesflare has an Outlook add-in that lets you access your CRM directly from within your email client. You can pin the sidebar so that you can view relevant Salesflare context while you’re reading your emails.
- You need a free CRM for Apple devices: While Salesflare offers a 14-day free trial, it does not have a freemium option. This could be a disadvantage for small sales teams looking to leverage a free Apple CRM while they’re still not ready to scale to a paid plan.
- Alternatives: HubSpot CRM and Zoho CRM both offer free plans that let users access their CRM via iOS or Mac devices.
- You want direct integration Apple Mail or Business Chat: Unfortunately, Salesflare does not offer integration with either Apple Mail or Apple Business Chat. This is a downside for businesses using Apple Mail or iMessage for communication.
Salesflare Pricing Plans*
*Pricing is based on annual billing on a per-month breakdown of the plans, though monthly billing is also available for a higher cost. All plans come with a 14-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.
Salesflare sidebar in Outlook for Mac (Source: Salesflare)
Our Expert Opinion
Salesflare’s automated data entry helps reps save time and effort by eliminating the need to manually enter details in CRM fields. Another good thing about this platform is that all its features, including automated CRM data entry and call logging, are available in both its Mac and iOS versions. In addition, you can access Salesflare from within Outlook for Mac, so you can view relevant CRM data from the sidebar while going through your inbox.
EngageBay: Best Free Apple Mail Connection
Pros
- Has integration and synchronization with Apple Mail plus an iOS mobile app in the Free plan for 15 users
- Has all-in-one sales, marketing, and customer service management capabilities
- Can sync calendar and contacts with Apple systems
Cons
- Has received poor user experience ratings for integrating the CRM and navigating the interface
- Lacks tools for project management
- Does not offer calling and deal pipeline management for free
- You need free Apple email connections: EngageBay is a really solid free-forever plan that supports up to 15 users. It comes with sales, marketing, and service modules, and the CRM integration with Apple systems is free. This extends to synchronization with Apple Contacts and Calendar data and getting Apple Mail functionality from the CRM.
- You need an all-in-one system for sales, service, and marketing management: EngageBay is one of the few CRM systems that offer full sales, marketing, and customer service modules, which is great for overseeing full revenue operations teams. Included in the multifunctional CRM are lead and deal management, a customer service ticketing system, and campaigns through email, ads, and content marketing.
- You want a simpler CRM with free contact data sync: EngageBay scores poorly in product usability—primarily for setting up the CRM system, connecting it with applications, and navigating the interface.
- Alternative: HubSpot CRM comes with free contact sync with Apple Contacts and has excellent usability ratings.
- You need project management features: While EngageBay has impressive all-around business operation capabilities, you should consider another CRM if you prioritize project management tools.
- Alternative: Capsule CRM is our best CRM for Mac when it comes to project management features and task automation. You can avail of these attributes even in its free plan.
EngageBay Pricing Plans*
*Pricing is based on annual billing on a per-month breakdown of the plans, though monthly billing is also available for a higher cost. While we update pricing information regularly, we encourage our readers to check current pricing.
EngageBay iOS app for iPad (Source: App Store)
Our Expert Opinion
EngageBay provides free and comprehensive solutions for a business to generate new sales, create brand awareness, and support customers. We like that its no-cost capabilities extend to iCloud connections, most notably for managing and tracking Apple Mail emails from the CRM. We also appreciate that the data sync features for calendar and contact data are available for free.
Daylite: Best Specialty Apple CRM
Pros
- Is built specifically for Apple applications and devices
- Integrates with Apple apps and offers unique features like Siri voice commands and email-to-lead capture from Mail
- Has project management, referral tracking, and lead scoring capabilities
Cons
- Is not ideal for Google or Microsoft users; limited integrations beyond Apple products
- Has a complex interface, which gives poor usability ratings while navigating the CRM
- Has a limited number of integration options
- You need the most complete Apple CRM: Daylite is a CRM system specifically built to support Apple users. It comes with direct integrations with Apple Mail, Calendar, and Contacts to efficiently store data and track activity within the CRM. Teams can get expanded CRM functionality, including caller ID from iOS devices and Siri voice commands in the CRM tool.
- You want advanced Apple Mail capabilities in your CRM: Compared with the other providers on this list that let you access and use Apple Mail in the CRM, Daylite’s capabilities are much more sophisticated. For example, the built-in Mail assistant tool lets users capture leads and create new records directly from emails. They can also create reminders in their email inbox to follow up with customers or prospects.
- You primarily use Google or Microsoft applications: Because it’s built for Mac products, Daylite is limited in integrations outside of Apple. For instance, there are no integration capabilities with Microsoft, and Google is limited to just data sync to Calendar and Google Drive.
- Alternatives: Zoho CRM and HubSpot CRM are the best Microsoft CRMs and our favorite platforms for Google connections. Salesflare, on the other hand, has a sidebar that lets you access CRM data within Outlook for Mac.
- You want a simpler and more user-friendly Apple CRM: Daylite’s robust features and customization options can be overwhelming for new users. Its complex interface also takes some time to get used to.
- Alternatives: Pipedrive and Less Annoying CRM might not be specialty Apple CRMs, but they both offer a simple interface that’s easy to learn and use regardless of your technical experience.
Daylite Pricing Plans*
*Pricing is based on annual billing on a per-month breakdown of the plans, though monthly billing is also available for a higher cost. All plans come with a 14-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.
Daylite for Mac with Apple Mail Assistant window (Source: Marketcircle)
Our Expert Opinion
Daylite is a bespoke CRM for Mac users. It’s an ideal option if pricing and product usability aren’t a priority. Its complete integration capabilities give users direct sync and feature access to Apple Mail, Contacts, and Calendar. The Mail connection also comes with expanded functions we like, such as email-to-lead capabilities and the ability to set email follow-up reminders. This specialty CRM product certainly has a place for true Apple fanatics.
Capsule CRM: Best for Task Management on Apple Calendar
Pros
- Has direct data synchronization capabilities with Apple Contacts and Calendar data
- Has built-in project management tools on iOS devices
- Offers free social data enrichment and AI for creating relevant email content
Cons
- Limits the Free plan to two users and 250 stored contacts
- Has no direct integration to Apple Mail
- Requires the Growth plan ($36 per user monthly) for the workflow automation
- You want free contact and calendar data sync with Apple tools: Capsule CRM’s free-forever plan includes a direct import and sync of Apple Contact data into the CRM. Teams can also synchronize events and tasks from Apple Calendar and iCalendar into the Capsule system.
- You need iOS project management in your CRM: Capsule CRM is unique in that it has a built-in project management module in its CRM system. The module allows users to oversee events, client deliverables, and sales tasks such as onboarding processes. Plus, the project management capabilities are available on the mobile CRM app for users to collaborate and track progress on their iPhone or iPad devices.
- You want more data capacity on your Free plan: Capsule CRM has a solid free plan with unique capabilities, including custom sales processes, project management, automated data enrichment, and AI tools. However, the free plan is limited to only two users and 250 stored contacts.
- Alternative: HubSpot CRM’s free plan has the most capacity and includes unlimited users and up to 1,000,000 stored contacts.
- You need to use Apple Mail in your CRM: Capsule CRM has email capabilities, but only for Outlook and Gmail systems.
Capsule CRM Pricing Plans*
Capsule CRM Pricing Add-on:
- Marketing: Starting at $11 per month
*Pricing is based on annual billing on a per-month breakdown of the plans, though monthly billing is also available for a higher cost. All paid plans come with a 14-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.
Our Expert Opinion
Capsule CRM provides a unique Apple and Mac-based CRM, particularly in its free features. While data and user capacity are an issue on the no-cost plan, users can import and sync data from their Apple Contact and Calendar apps into the CRM, manage tasks and projects, and get AI-generated email content, all for free. We also like how the project management tools apply to the mobile app on iOS devices for users to oversee special projects and tasks on the go.
Less Annoying CRM: Best Simple Contact Management System for Apple Users
Pros
- Has easy-to-use interface and straightforward tools for managing contacts and tasks
- Has prebuilt and custom pipeline templates for various use cases, including projects, orders, and expense tracking
- Allows unlimited contacts, companies, custom fields, and pipelines
Cons
- Has no native mobile app; just a mobile-friendly web app
- Lacks direct integration with Apple apps, like Mail, Calendar, and iCloud
- Lacks free plan; single pricing plan makes it challenging for growing businesses to scale
- You need a no-frills contact management system for Apple devices: Less Annoying CRM is known for its low learning curve for setup, operation, and navigation because of its simple interface. Aside from that, the subscription process is hassle-free because of its single pricing tier.
- You want an Apple CRM with project and task management features: Less Annoying CRM’s prebuilt and custom pipeline templates can be applied to various use cases. These include project, order, and expense tracking. You can also manage tasks and events from its calendar.
- You need a native iOS app for your hybrid sales team: Less Annoying CRM has a mobile-friendly web app that you can access from a browser on any Apple device. However, its lack of a native iOS app makes it inconvenient for sales teams working in the field, as the web app does not offer the offline access that a native mobile app does.
- Alternatives: HubSpot CRM is one of the best mobile CRMs because of its intuitive interface that’s easy to operate, even for absolute beginners. Salesflare is also an excellent option since its iOS app includes all of the features in its desktop version.
- You want a true Apple CRM with direct integrations with Apple apps: While Less Annoying CRM can be easily accessed via any Apple device browser, it is not a true Apple CRM. In fact, it lacks direct integration with Apple Mail, Calendar, and iCloud. You have to sync your data with Google Workspace apps first before you can use it on your Apple device.
- Alternative: Daylite is the best CRM system for Mac users looking for direct access to Apple apps, like Apple Mail and Calendar.
Less Annoying CRM Pricing Plan*
Less Annoying CRM
Cost: $15 per user
Key Features:
- Mobile-friendly web app for iOS users
- Desktop app for Mac
- Unlimited contacts and companies
- Unlimited pipelines and custom fields
- 25GB file storage
- Email logging
- Task and event management in calendar
- User permissions
*Pricing is based on monthly billing. A custom-priced enterprise-level plan is available for organizations with more than 10 users. Less Annoying CRM comes with a 30-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.
Less Annoying CRM in Safari browser for iPhone (Source: HubSpot)
Our Expert Opinion
True to its name, Less Annoying CRM is a no-frills contact management system for Mac and iOS users. While it does not have a native iOS app, you can easily access its highly intuitive web app via any browser and access your CRM data anytime and anywhere, as long as you have internet connection. An added advantage is its pipeline templates that you can use for managing projects, orders, and expenses.
How We Evaluated the Best CRM for Mac Users
To determine the best CRM systems for Mac users, we evaluated each provider’s integration and sync capabilities with the Mail, Contacts, and Calendar Apple tools. We also looked at mobile options for users to access their CRM from an iOS device, like the iPhone or iPad. Finally, we evaluated general software product attributes, such as price, customer support availability, and CRM features, including customization options and advanced tools like omnichannel marketing.
The tabs below offer insight into our evaluation process of the best Mac CRM software:
25% of Overall Score
We examined the overall features crucial to any CRM system, regardless of the device used or primary use case. For instance, robust system customization lets teams tailor their data fields, layouts, modules, and automations to meet their unique operational needs. We also wanted to see solid reporting and analytics tools, a range of third-party integration options, and a mobile application for iOS device users.
20% of Overall Score
We evaluated niche and advanced features for Mac users to get more out of their CRM system. For the niche capabilities, we wanted to see each CRM provide end-to-end data synchronization and connection with Apple software like Apple Mail, Contacts, and iCalendar. Additionally, we looked at CRM features that give a business extra productivity and performance boost, such as a telephone system for managing calls and omnichannel communication capabilities.
15% of Overall Score
For each CRM for Mac users, we looked at the provider’s pricing in terms of free plan availability and cost-friendly, scalable subscription options businesses could afford as they grow. We also wanted to see billing options for users to either pay monthly or save by paying annually. Finally, we looked at the costs specifically for accessing Apple-related features like mobile iOS access, the ability to use Apple Mail in the CRM, and data sync with Apple Contacts.
15% of Overall Score
When we assessed the best CRM for Mac and iOS users, we used this metric to describe how users can easily navigate and use the features of a solution. We evaluated the ease of use of the providers in terms of built-in templates, automation, onboarding, ease of setup, and scalability.
15% of Overall Score
Extensive user support and customer service help prevent poor experiences users may encounter while using any of these Apple CRMs. This was evaluated in terms of customer service hours of availability and channel options of support via phone, live chat, and email. We also looked at self-service resources users can access on their own accord, like guides, tutorials, forums, or training modules.
10% of Overall Score
In addition to direct experience and evaluation with each CRM with Mac or Apple connectivity, we evaluated what actual users say about each software based on online reviews. These consider how real customers feel to gain insight into perceived value for the price paid, ease of use when operating the CRM, and how users feel about the CRM’s features.
Frequently Asked Questions (FAQs)
Apple, the creator of Mac products, does not offer its own CRM system. It does, however, come with baseline applications for users to store contact data of their leads and customers, track events and meetings on a calendar, and manage email messages, which are simple functions of a CRM system. Additionally, many CRM systems, including those on this list, offer direct integrations to Apple products and work within iOS and macOS environments.
A great CRM for Apple and Mac users will run nicely within a macOS operating system and seamlessly integrate with Apple software products, including Apple Mail, Contacts, and Calendar. Additionally, it will come with a mobile CRM solution that users can access via iOS devices such as an iPhone or iPad.
EngageBay is the best CRM software for Mac users needing direct access to Apple Mail. You can synchronize your messages, contacts, and calendars from your iOS and Mac devices with the CRM platform at no cost. Zoho CRM also offers the same feature in its Professional plan for $23 per user, per month, while Daylite has an Apple Mail connection for $20.83 per user monthly.
Bottom Line
A CRM for Mac lets Apple users access and synchronize their data from their preferred Mac devices. While Zoho CRM is our pick for the best overall Apple CRM software, other systems could better fit your business depending on your product needs. Pipedrive, for instance, allows you to sync contact data across all Apple devices with the CRM platform. HubSpot CRM, on the other hand, is our top free recommendation, while Bitrix24 is best for Apple Business Chat users.
