When you connect Xero with customer relationship management (CRM) software, you can sync CRM sales data with Xero’s bookkeeping system. This connection keeps invoice, forecasting, and customer payment information up-to-date on both platforms.
The best Xero CRM integrations have advanced analytics for expense tracking and automated invoicing features. It should also enable a two-way data sync plus other functions at a low cost. We evaluated dozens of CRM software products that connect with Xero to find the eight best CRMs for Xero integration.
- Zoho CRM: Best overall for Xero add-ons with multiple record syncs
- Freshsales: Best for easy-to-use Xero CRM
- HubSpot CRM: Best for expense and revenue management
- Pipedrive: Best for multistep workflows and progressive billing
- Bitrix24: Best for custom mapping Xero invoices
- Capsule CRM: Best for supplier invoice management
- Insightly CRM: Best for simple accounting tasks
- Salesforce Sales Cloud: Best for advanced accounting capabilities
- Best Xero CRM Integrations at a Glance
- Zoho CRM: Best Overall for Xero Add-Ons With Multiple Record Sync
- Freshsales: Best for Easy-to-Use Xero CRM
- HubSpot CRM: Best for Expense & Revenue Management
- Pipedrive: Best for Multistep Workflows & Progressive Billing
- Bitrix24: Best for Custom Mapping Xero Invoices
- Capsule CRM: Best for Supplier Invoice Management
- Insightly CRM: Best for Simple Accounting Tasks
- Salesforce Sales Cloud: Best for Advanced Accounting Capabilities
- Frequently Asked Questions (FAQs)
- Bottom Line
Best Xero CRM Integrations at a Glance
| Provider | Starting Monthly Price | Free Plan | Our CRM Rating out of 5 |
|---|---|---|---|
![]() | $14 per user | ✓ 3 users | 4.79 |
| Visit Zoho CRM | |||
| $9 per user | ✓ 3 users | 4.56 | |
| Visit Freshsales | |||
![]() | $15 per user | ✓ 5 users | 4.49 |
| Visit HubSpot CRM | |||
| $14 per user | X | 4.45 | |
| Visit Pipedrive | |||
| $49 for 5 users | ✔ Unlimited users | 4.37 | |
| Visit Bitrix24 | |||
| $18 per user | ✓ 2 users | 4.36 | |
| Visit Capsule CRM | |||
![]() | $29 per user | ✓ 2 users | 4.30 |
| Visit Insightly CRM | |||
![]() | $25 per user | X | 4.24 |
| Visit Salesforce Sales Cloud | |||
Zoho CRM: Best Overall for Xero Add-Ons With Multiple Record Sync
When to Use Zoho CRM
- You need a Xero CRM integration solution with multiple record syncs: This CRM integration enables multiple record syncs. Aside from accounts and contacts, Zoho CRM and Xero integration can synchronize products, invoices, purchase orders, and payment or reconciliation status between both applications seamlessly.
- You prefer a CRM with multiple Xero add-ons and integrations: Zoho CRM’s Professional plan ($23 per user) includes Zoho Expense that natively integrates with Xero for free.
This Xero and CRM integration lets you account for daily expenses in Zoho Expense and sync information to Xero. Users can also integrate Zoho CRM using third-party apps and plugins like ZOX – Zoho Xero Connector and Zoho CRM 2.
When to Use an Alternative
- You need an easy-to-integrate CRM with Xero: For non-tech-savvy users, configuring this CRM with Xero using a third-party connector or plug-in can be confusing. Users need to study how the plug-in works, its configuration settings, and the synchronization process.
- Alternatives: The Insightly CRM enables you to integrate the system with Xero in its free plans easily. This integration can help you easily access and manage invoices sent through Xero.
- You need a Xero CRM integration with multistep workflows and progressive billing: Zoho CRM’s Xero integration capabilities are limited to general invoicing and expense tracking. If you’re a construction company or any business managing large-scale projects, you need a CRM system that integrates with Xero to support progressive billing and multistep workflows.
- Alternatives: Pipedrive lets you build multistep workflows using Xero and other apps like Docusign, Asana, and QuickBooks. This Xero integration can help you automatically generate invoices, send payment reminders and confirmations, and update transactions in real time.
Zoho CRM Pricing Plan & Overview*
Cost:
- $0 for three users
Key Features:
- 10 custom email templates
- Customized home page components
- Automation for workflow rules, tasks, and email notifications
- 1GB file storage per organization
- 10MB data storage (5,000 records)
- Lead, account, contact, and deal management
- Document library
- Tasks, meetings, and calls
- Standard reports
- Approve records on web forms
Cost:
- $14 per user
Key Features:
- Everything in Free
- 100 custom reports and 10 custom dashboards
- 100 custom email templates
- 250 daily mass emails per organization
- Customizable group tabs
- Additional automation for scheduled actions and workflow reminders
- 1GB file storage per organization
- 512MB per user license
- 200MB data storage (100,000 records)
- Sales forecasting and documents like quotes and invoices
- Calendar booking
Cost:
- $23 per user
Key Features:
- Everything in Standard
- Zoho Finance Suite Integration
- Assignment rules
- Unlimited custom reports and CRM dashboards
- Unlimited custom email templates
- 10GB data storage (around 5 million contact records)
- SalesSignals
- Motivator (sales gamification)
- 500 daily mass emails per organization
- Inventory and case management
Cost:
- $40 per user
Key Features:
- Everything in Professional
- 1GB file storage per organization plus 1GB per user license
- AI-powered conversational sales assistant, Zia
- Territory-based sales forecasting
- Anomaly detector and cohort analysis
- 1,000 daily bulk emails per organization with email scheduling
- Three autoresponders
- Automation for custom schedules, marketing attribution, segmentation, and workflow usage reports
- Web form analytics and A/B testing
Cost:
- $52 per user
Key Features:
- Everything in Enterprise
- 1GB file storage per organization
- 5GB per user license
- 2,000 daily bulk emails per organization
- Five autoresponders
- Custom modules
*Pricing is based on annual billing on a per-user monthly breakdown. Monthly billing is available for a higher cost. Zoho CRM comes with a 15-day free trial for the paid plans. While we update pricing information regularly, we encourage our readers to check current pricing.
Zoho CRM Add-ons:
- File Storage: $4 per month for 5GB (paid plans only)
- Data Storage (up to 200 users): $4 for 100MB per month (for Professional and up)
- Data Storage (more than 200 users): $2 for 100MB per month (for Professional and up)
- Data Backup: $12 per request
Our Expert Opinion
Zoho CRM is the best CRM for Xero integration because users can sync various types of data like tax info, shipping codes, billing codes, and other financial, account, and contact data. While a higher-priced plan or third-party integration is required to activate this integration, users benefit from its expense, billing, and financial management features for seamless accounting transactions.
Freshsales: Best for Easy-to-Use Xero CRM
When to Use Freshsales
- You need an easy-to-integrate and use Xero CRM: Freshsales is easy to integrate with Xero. Once synchronized, users can view invoices sent through Xero in the CRM contact or account records.
It lets you quickly search for invoices in the CRM system, review outstanding balances within records, and receive total summaries of paid and unpaid balances. This ensures timely payments for your products and services.
- You want a Xero CRM integration solution with customizable views: Freshsales Xero integration lets you customize your views. For instance, you can bookmark important invoices for your quick reference with pinned invoices.
If a paid invoice is processed as a part payment (i.e., a payment less than the full amount owed), a payments link appears next to the corresponding paid invoice’s status field.
When to Use an Alternative
- You need a direct integration with more advanced accounting functionalities: While Freshsales offers free integration with Xero, the accounting features are limited to invoice management. Small businesses needing more robust accounting features like supporting multiple currencies and accounting departments may find this a disadvantage.
- Alternative: Salesforce Cloud has advanced accounting features once integrated with Xero through Breadwinner. It automates your accounting processes to support multiple accounting departments and multiple currencies.
Pipedrive is another good alternative for multistep accounting, automated workflows, and progressive billing or invoicing for large-scale projects.
- You want more stringent CRM security for supplier invoices: The Freshsales and Xero integration offers great invoice management functionality. While all Freshsales plans offer role-based access, they are not designed to manage supplier invoices.
- Alternatives: Capsule CRM is specifically designed to manage supplier data with strict security through its access control measures. With its Growth plan at $36 per user monthly, you can set a default team where all your Xero supplier contacts will be added, securing sensitive data.
Freshsales Pricing Plan & Overview*
Cost:
- $0 for three users
Key Features:
- Contact, deal, and account management
- Tasks, appointments, and notes for each contact record
- Customization (rename CRM modules and unique fields)
- Data import, export, and migration with role-based access
- Built-in phone with inbound caller ID
- Live chat widgets
- AI chatbot builder to autoengage website visitors and book meetings from a chat widget
- Mobile app for Android and iOS devices
- 24/5 support via phone, live chat, and email
Cost:
- $9 per user
Key Features:
- Everything in Free
- Access to third-party CRM integrations like Xero via Freshworks Marketplace
- SMS, Slack, and social messaging app integration
- Two-way email sync with personalized bulk emails
- Canned responses
- Sales and activity home dashboard
- Automated CRM workflows
- Product catalog
- Visual sales pipelines, rotten deals, and CRM reports and dashboards
- Web forms
Cost:
- $39 per user
Key Features:
- Everything in Growth
- Book meetings directly from live chat
- Custom fields, sales activities, and reports
- Automated workflow for time-based triggers
- Automated contact, lead, and account assignment to users
- Multiple sales pipelines
- Sales team and quota management
- Sales forecasting
- Freddy AI sales assistant for lead scoring, deal insights, and data deduplication
- Territory management
Cost:
- $59 per user
Key Features:
- Everything in Pro, with higher limits
- Automated profile enrichment
- Deal teams (create ad-hoc teams to work on specific deals)
- Holiday call routing, call recording opt-in and opt-out, and virtual hold
- Custom CRM modules
- Dedicated account manager
- AI forecasting insights that predict deals that teams can commit to a forecast
*Pricing is based on annual billing on a per-month breakdown of the plans, though monthly billing is available for a higher cost. It comes with a 21-day free trial for the paid plans. While we update pricing information regularly, we encourage our readers to check current pricing.
Freshsales Add-ons:
- Workflows: $5 for 10 workflows
- Phone Credits: Starts at $5
- Freshbots
: $100 for 1,000 Freshbot sessions - CPQ (Configure, Price, Quote)
: $19 per user per month
Our Expert Opinion
Freshsales is our top pick for easy-to-use CRM because it syncs with Xero without a steep learning curve, and its accounting features are intuitive once integrated. You can easily access and monitor customer invoices sent via Xero and customize the views depending on payment status. This integration also allows you to send automated payment reminders to ensure no invoice is left unpaid for a steady cash flow.
HubSpot CRM: Best for Expense & Revenue Management
When to Use HubSpot CRM
- You need a robust expense management Xero tool: The HubSpot Xero integration lets you manage expenses and related claims when you subscribe to the Established plan of Xero for $78 per month. This Xero and CRM integration is a huge advantage for organizations needing robust expense management tools for processing reimbursements.
- You need advanced revenue management tools in Xero CRM software: Revenue operations (revops) is a sales operation structure combining sales, marketing, and service functions into a single unit. With HubSpot CRM, teams can align their strategies and share resources because it’s an all-in-one suite. For instance, you can integrate HubSpot and Xero for more advanced sales, expense, and revenue tracking functions.
When to Use an Alternative
- You want a CRM that is easy to integrate with Xero: While HubSpot is known for its user-friendly interface, integrating it with Xero may present a learning curve for users who are new to the process. Nevertheless, this integration lets you quickly send invoices and quotes, enter bills, reconcile bank transactions, and capture bills and receipts.
- Alternative: Freshsales, Zoho CRM, and Pipedrive are easy to integrate with Xero. These providers also have an intuitive user interface for ease of navigation.
- You want to connect supplier data with a CRM that integrates with Xero: HubSpot and Xero integration are not specifically designed for managing supplier data. If your business regularly handles supplier data, you might experience problems like duplicating records and controlling the flow of data.
- Alternative: Capsule CRM is specifically designed to manage supplier data. It allows you to choose authorized team members who will have access to Xero contacts. This security control feature is crucial in handling sensitive supplier information.
HubSpot CRM Pricing Plan & Overview*
Cost:
- $0 up to five users
Key Features:
- Xero integration via HubSpot App Marketplace
- Quote generation and a product library
- Stripe payment processing
- Contact, company, and deal management
- Email integrations
- Activity and performance reporting with real-time dashboard metrics
- Document storage in the CRM or within records
- Built-in appointment scheduling
- Canned snippets for common questions
- Customer service ticketing
Cost:
- $15 per user
Key Features:
- Everything in the Free plan
- Payment processing via automated clearing house (ACH)
- e-Signature
- Support for multiple currencies
- Sales automation
- Repeating tasks and task queues
- Telephone usage from the CRM
- Multiple ticketing and deal-tracking pipelines with goal-tracking
- Call to action (CTA) design tools and AI assistant for content creation
- Conversation routing to team members with channel switching
Cost:
- $90 per user
- $1,500 one-time onboarding fee (required)
Key Features:
- Everything in Starter
- Custom revenue reporting with sales forecasting
- Duplicate management
- Sales analytics
- Call transcription and coaching
- Prospecting workspace
- Account-based marketing (ABM) tools and automation
- Playbooks and resource libraries for sales teams
- Coaching playlists
*Pricing is based on annual billing on a per-month breakdown of the Sales Hub. Monthly billing is available for a higher cost. An Enterprise plan is also available, which is ideal for large teams. While we update pricing information regularly, we encourage our readers to check current pricing.
**Customer Platform includes sales, marketing, customer service, content, operations, and commerce software bundled in one plan. Individual modules can be purchased for lower prices.
Our Expert Opinion
HubSpot CRM’s Customer Platform is our best operational Xero CRM solution for small businesses. With its all-in-one marketing, customer service, and sales management system, plus Xero’s capabilities, revops teams can align their resources and strategies to scale efficiently. HubSpot Xero integration lets you seamlessly track your invoices, expense reports, and all sales transactions on one centralized platform.
Pipedrive: Best for Multistep Workflows & Progressive Billing
When to Use Pipedrive
- You need robust CRM integrations to build multistep workflows: Pipedrive and Xero integration through Xero accounting by Make can help sales teams build multistep workflows.
These workflows involve Pipedrive, Xero, and other apps such as Docusign, Asana, and QuickBooks. Examples include generating invoices automatically, sending payment confirmations to customers, and real-time sales transaction updates.
- You want to sync and track Xero sales and receivables on your CRM: With Xero Advanced Automation (SyncQ) by HelloCODER LLP, sales managers can easily track sales trends, quotes, invoices, and more on Pipedrive. If you have long-term projects like large-scale construction, you can also enable progressive billing (invoices requesting payment for completed work to date).
When to Use an Alternative
- You want a free CRM that integrates with Xero without extra charges: While Pipedrive offers robust functionalities like creating multistep workflows once it integrates with Xero, these features are not available for free.
- Alternative: Insightly CRM offers a free plan with zero charge for Xero integrations. HubSpot CRM is another excellent alternative to Pipedrive. It offers a free plan with HubSpot App Marketplace access, including Xero for integration.
- You prefer to use a Xero CRM with built-in document management tools: Pipedrive offers an advanced document management tool called SmartDocs, which includes digital signatures, shared sales templates, and trackable quotes. However, this feature requires an add-on fee starting at $32.50 monthly per company for lower tiers.
- Alternative: Zoho CRM’s free plan offers email templates for your accounting needs. Its basic plan, Growth at $9 per user monthly, lets you create different documents such as quotes, invoices, and more.
Pipedrive Pricing Plan & Overview*
Cost:
- $14 per user
Key Features:
- Apps marketplace for third-party integrations like Xero
- Duplicate data detection and merge
- Lead and contact management
- Products and services catalog
- Custom data fields and pipeline stages
- Deal management with rotting indicator alerts and deal progress reporting
- Comments and user mentions for collaboration
- Activity reporting
- Company and user sales goals tracking
- AI sales assistant
Cost:
- $39 per seat
Key Features:
- Everything in Essentials
- Two-way email sync between Gmail and Outlook
- Custom email templates and email signatures
- Built-in meeting scheduling with video conferencing options
- Workflow automation
- Smart contact data
- Expanded sales reports with recurring revenue tracking
Cost:
- $49 per user
Key Features:
- Everything in Advanced
- Contacts timeline for visual history tracking
- Smart Docs
- Sales team management
- Expanded reporting for tracking custom fields on sales reports and tracking subscription-based revenue
- Automated deal and lead assignment
- Revenue forecasting
Cost:
- $64 per user
Key Features:
- Everything in Professional
- Built-in project management with Kanban boards, tasks and subtask tracking, and custom project data fields
- Phone support and an implementation program for CRM users
Cost:
- $99 per user
Key Features:
- Everything in Power
- Security rules and permission settings
- Unlimited reports and sales dashboards
- 100 active workflow automations
- Unlimited team management
*Pricing is based on annual billing on a per-user monthly breakdown. Monthly billing is available for a higher cost. Paid plans include a 14-day free trial. Pricing reflects pricing info available at the time of publishing. While we update pricing information regularly, we encourage our readers to check current pricing.
Pipedrive Pricing Add-ons:
- Projects
: Starts at $6.70 per user monthly - Campaigns
: Starts at $13.33 per company monthly - LeadBooster
: Starts at $32.50 per company monthly - Smart Docs
: Starts at $32.50 per company monthly - Web Visitors
: Starts at $41 per company monthly
Our Expert Opinion
Pipedrive is our best CRM with Xero integration offering robust support for multistep workflows and progressive billing. Its strong integrations and automation workflows enable users to easily access quotes, payment history, sales trends, and receivables in the CRM, as well as generate invoices and receive real-time updates.
This is made possible by integrating your Pipedrive with Xero via Xero accounting by Make or Xero Advanced Automation (SyncQ) by HelloCODER LLP.
Bitrix24: Best for Custom Mapping Xero Invoices
When to Use Bitrix24
- You want to custom map your Xero invoices: Xero invoice custom mapping is possible by using the native app, Bitrix Xero Connector. If your accounting team needs custom invoice statuses added in Bitrix24, this Xero integration solution is the best option.
You can specify what Bitrix24’s invoice status maps to Xero’s invoice status upon setup. This helps in organizing accounts and for bookkeeping purposes.
- You want a CRM system with free payment processing: In the free plan, business owners and physical shops accepting online payments can integrate Bitrix24 into payment processing providers, such as Braintree, GrabPay, and Stripe.
If you do advanced accounting with Xero, you can upgrade to the Basic plan at $49 for five users to enjoy invoice creation, payment tracking, and related accounting automated functions.
When to Use an Alternative
- You want a general CRM with a simple user interface: Bitrix24 is a general-use CRM with many helpful capabilities, such as customizing data fields and features. However, some users, especially newbies, might find this task complex and the user interface overwhelming.
- Alternative: Freshsales, Pipedrive, and Capsule CRM have user-friendly user interfaces. The features are highly intuitive and ideal for first-time users.
- You need a CRM with free Xero integration: While Bitrix24 has a free native app called Bitrix Xero Connector, to sync Bitrix24 and Xero records, like sales accounts and invoices, you need to subscribe to its basic paid plan at $49 per user monthly.
- Alternatives: HubSpot CRM and Insightly CRM have free plans with Xero integration. This integration enables business owners to search for and review invoices in the CRM system, especially for unpaid balances.
Bitrix24 CRM Pricing Plan & Overview*
Cost:
- $0 for unlimited users
Key Features:
- Process orders and organize deliveries in CRM deals
- File sharing within the platform
- Bitrix24.Sign
- CoPilot
- Self-service payments via credit or debit card, Google Pay, Apple Pay, or cash on delivery
- Stripe integration
- Task management including recurring tasks, subtasks, and status summary
- Deal management including unlimited leads, deals, and contacts
- Simple visual website builder
- Contact center CRM integration to process incoming requests
Cost:
- $49 for five users
Key Features:
- Everything included in the Free plan
- Access to Bitrix24.Market for third-party app integrations like Xero
- CRM payment and delivery
- Convert deals to invoices and email or download unlimited invoices
- Gross profit and gross margin reports
- 100,000 maximum searchable invoices in CRM with filters
- Automatically process orders with CRM rules
- Unlimited warehouses
- Built-in telephony
- Sales and marketing automation
Cost:
- $99 for 50 users
Key Features:
- Everything included in the Basic plan
- Convert estimates to deals and invoices in one click
- 200,000 maximum searchable invoices in CRM with filters
- 200,000 maximum searchable estimates in CRM with filters
- Segment-based marketing
- Inventory management access permissions
Cost:
- $199 for 100 users
Key Features:
- Everything included in the Standard plan
- Workflow and business process automation
- Unlimited searchable invoices in CRM with filters
- Unlimited searchable estimates in CRM with filters
- Sales intelligence
*Pricing is based on annual billing on a per-month breakdown. Paid plans offer a 15- to 30-day free trial. Monthly billing is available for a higher cost, and a two-year contract for a lower cost. An Enterprise plan is also available at a higher price, suitable for 250 users. While we update pricing information regularly, we encourage our readers to check current pricing.
Our Expert Opinion
Bitrix24 is our top pick for Xero invoice custom mapping. This function allows users to specify what invoice status in the CRM can be mapped to Xero upon integration to organize accounts for accounting and bookkeeping purposes.
You can connect with Xero using app connectors like Xero Connector by CloudXchange or Bitrix24 to Xero connector. This saves you time creating invoices in two systems and matching their statuses in Bitrix24 and Xero.
Capsule CRM: Best for Supplier Invoice Management
When to Use Capsule CRM
- You want to securely manage supplier data and invoices on a CRM system: While setting up the integration, Capsule CRM will ask how you would like to manage supplier information.
If your plan has access control features, you can choose a default team to which all Xero contacts will be added. This ensures that only authorized team members can access sensitive supplier data.
- You need an invoice summarizer in an easy-to-use CRM: Capsule CRM is a highly intuitive CRM system with a user-friendly interface. Users can easily integrate it with Xero and quickly generate a link to open a Xero contact’s corresponding contact in the CRM.
When to Use an Alternative
- You need a Xero CRM system that can do more than invoice and record sync: Capsule CRM provides instant access to payment due dates, estimates, and payments and allows you to add clients directly to Xero. However, this CRM doesn’t have advanced capabilities like progressive billing and multistep workflows for automated accounting.
- Alternative: Pipedrive is the best alternative to Capsule CRM because you can automate generating invoices, send payment confirmations to customers, and receive real-time sales transaction notifications.
- You need a Xero CRM solution that you can use for multiple branches: If you have several branches, you’ll need a Xero CRM system that will allow you to combine all your sales and accounting information.
- Alternative: Salesforce Sales Cloud has advanced accounting that combines sales and accounting data. Aside from automating accounting processes, you can support multiple accounting departments or branches, as well as manage different currencies.
Capsule CRM Pricing Plan & Overview*
Cost:
- $0 for two users
Key Features:
- Xero integration via Zapier
- Up to 250 contacts
- 50MB storage per user
- Integration with Gmail and Mailchimp
- Unlimited customization of contact data
- Track potential sales like bids, proposals, or deals
- Sales dashboard and activity reports
- Data segmentation tools such as lists, filters, and tags
- Create, assign, and automate tasks
Cost:
- $18 per user
Key Features:
- Everything in Free
- Direct integration with Xero and other accounting apps
- 30,000 contacts
- Premium add-ons
- Sales pipeline dashboard
- One project board
- Five email templates
- 10 AI content assists
- Activity reporting
Cost:
- $36 per user
Key Features:
- Everything in Starter
- Contact and business data enrichment
- Advanced sales reporting
- 60,000 contacts
- Multiple sales pipelines and project boards
- 50 email templates
- 1,000 AI content assists
- Workflow automation
- Custom activity types
- User roles and permissions
Cost:
- $54 per user
Key Features:
- Everything in Growth
- 120,000 contacts
- 50 sales pipelines
- 50 project boards
- 300 custom fields
- 500 email templates
- Five shared mailboxes
- 1,000 AI content assists
Cost:
- $72 per user
Key Features:
- Everything in Advanced
- Import assistance
- 240,000 contacts
- 100 sales pipelines
- Unlimited custom fields
- 1,000 AI content assists
- Implementation support
- Custom training
- Dedicated account manager
- Ongoing priority support
*Pricing is based on annual billing on a monthly, per-user breakdown. Monthly billing is available for a higher cost. The paid plans offer a 14-day free trial. While we update pricing information regularly, we encourage our readers to check current pricing.
Our Expert Opinion
Capsule CRM wins as the best CRM that can integrate with Xero to manage supplier invoices and data securely. During integration setup, Capsule CRM shows options to manage supplier information and assign a dedicated team where supplier contacts appear for data security. This Xero integration solution can also generate invoice summaries for an at-a-glance look at payment due dates, balances, and other important information.
Insightly CRM: Best for Simple Accounting Tasks
When to Use Insightly CRM
- You want a CRM with basic Xero features for free: If you’re looking for a free CRM that integrates with Xero for simple accounting tasks, then Insightly CRM is your best choice. The Xero subtab appears on your Insightly CRM for simple accounting capabilities like accessing Xero records, copying and linking system data, and generating invoices.
- You need to streamline Xero invoicing capabilities in your CRM: Insightly CRM and Xero integration lets you generate invoices for Xero contacts. The same is true for contacts not existing in Xero, saving you time and effort entering data on two separate systems.
When to Use an Alternative
- You want to fully sync your CRM with Xero: Unlike other Xero CRM integrations that automatically synchronize data between platforms and synced data is found everywhere on both systems, the integration of Insightly CRM and Xero is only a partial sync. Users can only access the accounting-related data in a Xero subtab that appears in Insightly CRM once the integration is completed.
- Alternatives: Pipedrive can fully integrate with Xero. Combining Pipedrive’s robust sales features with Xero enables business owners to generate invoices based on their CRM data. Zoho CRM and Freshsales are also excellent alternatives with this capability.
- You want a Xero CRM integration that can link with multiple accounts: Users can only link one Insightly account with Xero at a time. If you need to integrate additional accounts, reconnect the system to switch accounts.
- Alternative: Salesforce lets you have multiple Xero Customers linked to one account. This Xero integration is your best option if you have several branches or departments to be billed in Xero.
Even if the spelling or name is different, Breadwinner (native Salesforce app connector) knows which Salesforce account to assign an invoice to when importing newly generated Xero Invoices.
Insightly CRM Pricing Plan & Overview*
Cost:
- $0 (up to two users)
Key Features:
- Xero integration
- QuickBooks Online integration
- PandaDoc integration
- Access to help center, guide articles, and video tutorials
- 2,500 contacts
- Five email templates
- 10 daily mass emails
- Two custom fields
- Custom page layouts
Cost:
- $29 per user
Key Features:
- Everything in Free
- Linking Xero invoice or bill to opportunity or project
- Role-based permissions and custom fields
- Batch update of records
- 100,000 contacts
- Lead, contact, organization, and opportunity management
- Web-to-lead capture
- Kanban view of lead pipeline
- Convert won opportunities to projects
- Automated workflows on projects and CRM processes
Cost:
- $49 per user
Key Features:
- Everything in Plus
- Supports AppConnect low-code, no-code integration
- 250,000 contacts
- 100GB file storage
- 50,000 records per import
- 100 customizable real-time insight cards
- Lead and assignment routing
- Scheduled outbound emails
- Custom queues that autogenerate processes and to-do lists for new leads
- Workflow automation
Cost:
- $99 per user
Key Features:
- Everything in Professional
- Unlimited records
- Unlimited file storage
- 50,000 records per import
- 10,000 daily mass emails
- 200 custom fields
- Unlimited customizable real-time insight cards
- Field-based permissions
- Products, price books, and quotes management
*Pricing is based on annual billing on a monthly, per-user breakdown of the plans, though monthly billing is available for a higher cost. It comes with a 14-day free trial for the paid plans. Insightly CRM is also a part of Insightly All-in-One, which includes marketing, service, and AppConnect services. While we update pricing information regularly, we encourage our readers to check current pricing.
Insightly CRM Add-ons:
- Premier Support and Success
: Contact provider for a quote - Guided Onboarding
: $1,500 one-time fee
Our Expert Opinion
Insightly CRM is our best CRM that can be integrated with Xero to perform simple accounting tasks like accessing and generating invoices. You can even create invoice drafts for contacts not existing in Xero for efficient invoice management.
For those who don’t mind if their CRM doesn’t fully sync Xero, Insightly CRM is the simplest solution. We recommend this CRM for freelancers, solo entrepreneurs, and startups not requiring complex accounting capabilities.
Salesforce Sales Cloud: Best for Advanced Accounting Capabilities
When to Use Salesforce Sales Cloud
- You need advanced accounting features on a CRM that integrates with Xero: Breadwinner is Salesforce’s native app that creates a powerful, combined sales and accounting platform.
If you have a local-based accounting firm, you can benefit from the features of this integration. These include automating accounting processes, supporting multiple accounting departments, and handling various currencies.
- You want an AI-powered mobile CRM software that integrates with Xero: Salesforce is equipped with advanced out-of-the-box reporting and analytics capabilities. Users can access built-in and customizable dashboards and reports across all plans.
These reports allow sales managers to track key performance metrics (KPIs), such as quota attainment, top accounts, deals won, and revenue pipeline.
When to Use an Alternative
- You want a free CRM with low-cost Xero integration: Salesforce has free and cheaper Xero integration options on the AppExchange. However, Salesforce Sales Cloud doesn’t have a free plan and doesn’t offer a monthly payment scheme. Startups wanting to test the waters before purchasing a CRM with Xero integration may find this a disadvantage.
- Alternative: Insightly CRM offers free Xero integration. You can generate invoices and access contact details without leaving the CRM platform.
- You need robust marketing and project management features: The majority of Salesforce Sales Cloud’s tools are sales-focused. Its marketing features are limited to campaign tracking. This can be a disadvantage for small businesses, marketing agencies, and publishing companies launching large marketing projects.
- Alternative: Zoho CRM, Freshsales, and Pipedrive have robust marketing and project management capabilities. They also have excellent integrations, including Xero CRM for your accounting needs.
Salesforce Sales Cloud Pricing Plan & Overview*
Cost:
- $25 per user
Key Features:
- Simplified setup and onboarding
- Lead, account, contact, and opportunity management
- Email integration and automated activity capture
- Salesforce mobile app
- Customizable sales process
- Task management, activity feed
- Salesforce meetings
- Case management
- Lightning app builder
- File sharing
- Mass email
Cost:
- $100 per user
Key Features:
- Everything in Starter
- Xero integration via AppExchange marketplace
- Quoting and contracting
- Create and track quotes and orders
- Forecasting mobile app
- Customizable reports and dashboards
- Full offline mobile functionality
- Customizable sales process
- Task management, activity feed
- Mass email
Cost:
- $165 per user
Key Features:
- Everything in Professional plus
- Advanced pipeline management and deal insights
- Territory management and planning
- Workflow and approval automation
- Sales Teams lets users specify collaborators assigned to each deal
Cost:
- $330 per user
Key Features:
- Everything in Enterprise plus predictive AI
- Conversation intelligence and sales engagement
- Premier Success Plan (premier’s expert guidance, 24/7 global support) and full sandbox (test and code in different environments)
Cost:
- $500 per user
Key Features:
- Everything in Unlimited plus Einstein Copilot powered by generative AI
- Performance management, sales programs, and team collaboration with Slack
- Connect and unify all data with data cloud and revenue intelligence
*Pricing is based on annual billing per month. Salesforce Sales Cloud does not offer a monthly payment plan for its paid plans except the Starter Suite. We update pricing information regularly but encourage readers to check the current pricing.
Our Expert Opinion
Salesforce Cloud and Xero integration enable you to create, send, and track invoices from an account, opportunity, order, and other custom CRM records. With the several integration options for Xero available in Salesforce AppExchange, teams can greatly benefit from seamlessly managing invoices, accounts payables, and expense functions on one platform.
How We Evaluated the Best Xero Add-Ons on CRMs
Frequently Asked Questions (FAQs)
Does Xero have CRM?
No. Xero doesn’t have a customer relationship management (CRM) solution. It’s a cloud-based accounting software that you can integrate with CRM systems like Zoho CRM, Freshsales, HubSpot CRM, and Pipedrive. With Xero CRM integration, both systems benefit from their combined functionalities, creating a more powerful business system.
What CRMs does Xero integrate with?
Xero can be integrated with Zoho CRM, Bitrix24, and HubSpot. Zero CRM is the best overall for its robust data sync and automation with Xero. Bitrix24 is best for its free Xero integration, while HubSpot further informs your revenue management. With Xero CRM integration, you can manage invoices, expenses, and other day-to-day sales and financial transactions without accessing two separate systems.
How does Xero integration work?
Xero integrations in customer relationship management (CRM) systems synchronize CRM data and functionalities with another application, either a native app or a third party. A native app CRM integration involves using an app built into the system or made by the same provider to connect with Xero. A third-party integration requires an external app connector or application programming interface (API) to connect CRM with Xero.
Bottom Line
Integrating a CRM with Xero’s accounting software lets teams keep their invoice and payment data consistent in both systems. This allows users to use their CRM to view accounting information within account, contact, lead, or deal records.
While Zoho CRM is our pick for offering the best Xero CRM integration, other systems could better fit depending on your product needs, like free integration options or the ability to track Xero expenses in the CRM.



