Sales management software helps managers reduce sales process silos, improve team visibility, and track performance using shared data and consistent metrics. These tools, often built into CRM systems, help sales teams manage pipelines, monitor deals, forecast revenue, and support reps as they guide customers through the buying journey.
I reviewed eight of the best sales management software solutions based on pipeline management, forecasting, reporting, automation, communication tools, pricing, and ease of use.
| Provider | Best for | Starting price per month, billed annually |
|---|---|---|
| Zoho CRM | Customizable sales pipelines | Free or $14/user |
| Freshsales | AI-powered sales performance insights | Free or $9/user |
| Apollo.io | Automated outreach | Free or $49/user |
| HubSpot CRM | Free dashboard reporting | Free or $9/user |
| Nextiva | Multichannel customer engagement | $15/user |
| UpLead | B2B lead sources | $99/month |
| Clari | Sales revenue forecasting | Custom pricing |
| Gong.io | Simplified sales forecasting | Custom pricing |
Zoho CRM stood out as the best overall option, while the other providers on this list are better suited for needs like AI-powered performance insights, automated outreach, free dashboard reporting, multichannel engagement, B2B lead sourcing, and revenue forecasting.
Sales management involves more than just tracking deals. Managers also need visibility into team performance, sales activity, forecasting, communication, and pipeline health to keep revenue moving efficiently. To determine the best sales management software, I evaluated platforms that help sales teams manage pipelines, automate workflows, monitor performance, improve collaboration, and support reps throughout the sales process.
I reviewed CRM systems, sales enablement platforms, forecasting tools, and sales analytics software using the following criteria:
- Pricing (25%): Free plan availability, entry-level pricing, scalability, and whether providers offer monthly and annual billing options.
- General features (30%): Core sales management capabilities, including pipeline tracking, workflow automation, reporting and analytics, built-in calling, customizable pipelines, sales activity monitoring, and third-party integrations.
- Advanced/niche features (20%): Specialized tools such as lead management, email sequencing, sales forecasting, gamification, collaboration features, file sharing, and virtual meeting capabilities.
- Customer support (10%): Available support channels, including live chat, phone, email, and self-service resources, along with customer service availability.
- Expert score (15%): In addition to firsthand testing, I analyzed user feedback to evaluate feature quality, ease of use, overall value, and how well each platform supports day-to-day sales management workflows.
- Overview of the best sales management software
- What makes Zoho CRM the best for customizable sales pipelines?
- What makes Freshsales the best for AI-powered sales performance insights?
- What makes Apollo.io the best for automated outreach?
- What makes HubSpot CRM the best for free dashboard reporting?
- What makes Nextiva the best for multichannel customer engagement?
- What makes UpLead the best for B2B lead sources?
- What makes Clari the best for sales revenue forecasting?
- What makes Gong.io the best for simplified sales forecasting?
- Frequently asked questions (FAQs)
Overview of the best sales management software
| Provider | AI sales insights | Native lead database | Forecasting tools | My expert score out of 5 |
|---|---|---|---|---|
| Zoho CRM | ✓ | ✕ | ✓ | 4.80 |
| Freshsales | ✓ | ✕ | ✓ | 4.51 |
| Apollo.io | ✓ | ✓ | ✕ | 4.44 |
| HubSpot CRM | ✓ | ✕ | ✓ | 4.39 |
| Nextiva | ✓ | ✕ | ✕ | 3.97 |
| UpLead | ✕ | ✓ | ✕ | 3.73 |
| Clari | ✓ | ✕ | ✓ | 3.43 |
| Gong.io | ✓ | ✕ | ✓ | 3.39 |
What makes Zoho CRM the best for customizable sales pipelines?
What makes Freshsales the best for AI-powered sales performance insights?
What makes Apollo.io the best for automated outreach?
What makes HubSpot CRM the best for free dashboard reporting?
What makes Nextiva the best for multichannel customer engagement?
What makes UpLead the best for B2B lead sources?
What makes Clari the best for sales revenue forecasting?
What makes Gong.io the best for simplified sales forecasting?
Frequently asked questions (FAQs)
The best sales management software has performance tracking, analytics, and omnichannel collaboration tools. It helps sales teams overcome silos, particularly a lack of communication and streamlined team management. Moreover, a good sales management system is easy to use and provides excellent customer support.
The best sales management software depends on your needs. While Zoho CRM and Freshsales are our top picks, the best choice for you may be a different provider if you’re not looking for a CRM system. UpLead is great for generating B2B leads, while Clari is an excellent tool for revenue forecasting.
All types of businesses can benefit from sales management. Whether you’re a solo entrepreneur, a startup, or a small and midsize business (SMB), handling your sales transactions and processes using the right techniques and tools can save you time, effort, and resources. This allows sales teams to focus more on lead nurturing and closing deals for revenue growth.