Sales is a necessary part of every company, and whether you call it business development, client relationship management, or account management, it’s still sales. Jobs in these spaces tend to have a heavy commission element to them in order to incentivize people to perform. In this article, we are going to look at these commission-based…
All Human Resources Articles - Page 27
How To Offer Life Insurance As An Employee Benefit
Life insurance pays a lump sum of money in the event of death to the designated beneficiary. As an employer, life insurance is an inexpensive and easy benefit to offer to your employees, and it can mean a lot to your employees if many of them have families or children. In this article, we will…
Health Reimbursement Account – What It Is & How it Works
A health reimbursement account (HRA) is an account administered by an employer that reimburses employees for medical expenses, including health premiums and out-of-pocket costs. It is funded solely by the employer and is meant to be used in addition to employee-bought health insurance (be it through a spouse or purchased on one’s own). HRA can…
Top 27 Customer Service Training Ideas, Activities, & Games
Regardless of the kind of product or service you offer, or the type of business model that you have, customer service must be at the heart of every organization. Good customer service builds trust and loyalty, plus it gives you a competitive edge and makes you memorable. Every year, forward-looking companies invest a considerable sum…
How to Create a Wellness Plan for Your Small Business
A wellness plan when described as a part of a company usually covers several areas of employee wellness, including the physical, mental, and social / community aspects of health. A good employee wellness plan needs to include elements from all of these aspects and be appealing to all types of employees at your business. We…
How to Calculate (And Reduce) Employee Turnover Rate
Employee turnover rate refers to how many people in your company leave during a period of time. Some organizations only look at those who quit, others look at those who were fired, and some look at both. The best practice is to look at both employee turnover rates since they each tell you something very…
Employee Onboarding Process – The Ultimate Step by Step Guide
The employee onboarding process involves bringing on a new employee and usually takes place during the new employee’s first week on the job. Employee onboarding includes both training and new hire forms, as well as meeting their team, socializing with company employees, and learning how your company’s processes work. Pre-boarding (aka New Hire Employee Forms)…
Top 37 Behavioral Interview Questions
Behavioral interview questions are a great way to assess how a candidate will actually perform or make decisions when working for you. Behavioral interviews questions are based around work-related situations that ask a candidate to draw conclusions and provide insight from their past experiences and decisions. We also include a number of situational interview questions…
How to Give a Behavioral Interview with Free Interview Template
A behavioral interview is a style of interviewing where the interviewer(s) ask questions about how a candidate would act or has acted in a specific situation. This technique ideally results in better hires who act in alignment with your and your business’s expectations and company culture. If you’re hiring, we strongly recommend posting on ,…
Reference Check Questions – What Should You Ask Employee References?
One of the most important but overlooked steps of hiring someone is doing a reference check on the candidate. Most people think that former or current employers will not answer reference check questions or provide much insight, and that is usually not true. If a person has given you professional references, most of them should…
Top 25 Recruitment Strategies from the Pros
How do you use recruitment strategies to get qualified workers to join your small business? The Internet has become the best way to post jobs and vet applicants, especially when you’re looking to hire among younger generations, such as millennials. But what about Gen X, Baby Boomers, and now Gen Z? How can you engage…
How To Create A Compensation Plan in 6 Steps
If you own a small business, you need to learn how to pay your employees–it’s that simple! In this article, we are going to walk you through how to pay your employees, from how to establish a compensation plan all the way through to picking a payroll provider. Step 1: Establish a Pay Philosophy The…