Salesforce is the most popular customer relationship management (CRM) software, but it is expensive for small businesses since it’s designed to be an enterprise solution. We compared dozens of alternatives for contact and deal management, customization, technical support, and overall affordability to determine the six best Salesforce alternatives for small businesses, including the best overall….
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6 Best Live Chat Software for Sales & Customer Service 2019
Live chat apps are used to personally engage website visitors and to provide them with relevant information quickly, leading to better sales and service outcomes. We assessed several tools offering real-time chat services to determine the best live chat software for sales and customer service, including the best overall. Best Live Chat Software for Sales…
Channel Sales Strategy: How To Get Your Product To Market
Channel sales is a strategy that uses third-party distribution avenues to sell products. Examples of sales channels include external retailers, value-added resellers, affiliate partners, and installers or integrators. This strategy is best for businesses like manufacturers needing third-party facilitation for building relationships with customers and generating sales. The success of the strategy depends on building…
6 Best Lead Management Software Options for 2019
Lead management software helps sales teams organize and prioritize their leads with scoring and contact management features. We evaluated a variety of lead tracking software options and narrowed it down to the best six for 2019. To identify the best, we considered how each handles lead scoring, pricing, ease of use, and organizational functionality. Top…
Free Business Proposal Templates That Win Deals
Business proposals are documents outlining the terms of a sale for potential buyers. They’re typically used by B2B businesses that require detailed explanations of their products and services, pricing, and scope of work. They can be custom but typically follow a business proposal template, which is why using a repeatable process is important for success….
MagicJack vs Google Voice: Price, Features & What’s Best in 2019
MagicJack and Google Voice are both Voice-over-Internet-Protocol (VoIP) phone systems offering features like texting and voicemail. MagicJack starts at $15.99 per line, per month and is ideal for those that want access to advanced functions like an automated attendant. Google Voice is a free solution good for young startups with basic telephony needs. When to…
Lead Qualification: Definition & How It Works
Lead qualification is the process of identifying, organizing, and nurturing incoming leads so you can focus your efforts on those that are best suited to the products your business offers. It involves collecting leads, evaluating them, and moving them through your marketing and sales process in order to produce the highest-quality prospects to pursue. Customer…
Customer Segmentation & Why It Matters to Your Business
Customer segmentation is a strategy for grouping customers based on similar characteristics like location, market, demographics, or value. It helps sales organizations identify commonalities among those accounts and can provide insight on which businesses to devote time and resources to, allowing them to focus their efforts where they will be most effective. Using a customer…
How to Host a Webinar That Drives Leads in 7 Steps
Webinars are live events you invite prospects to so they can learn about how to achieve the business results they want while informing them of your products and services. This guide will help you understand how to do a webinar that generates the most qualified leads, so you can engage prospects and close more deals….
Pipedrive vs Salesforce: Price, Features & What’s Best in 2019
Pipedrive and Salesforce are CRM software that helps sales teams organize and manage customer relationships with features like contact management tools and advanced reporting. Pipedrive pricing starts at $12.50 and is great for businesses wanting a user-friendly CRM. Salesforce pricing starts at $25 and is made specifically for large businesses and sales teams. Pipedrive vs…
6 Best Pipedrive Alternatives for Small Businesses 2019
Pipedrive alternatives are customer relationship management (CRM) tools that display sales-related information in a highly visual way, so users can determine actionable next steps. However, they can vary in price and added features. For comparison purposes, we looked at dozens of CRMs and arranged a list of the top six alternatives, including the best overall….
The Top 17 CRM Best Practices From the Pros
Using customer relationship management (CRM) software is a must for qualifying leads, managing contacts, organizing sales opportunities, and closing deals for any sales professional. In this article, 17 sales experts share their CRM best practices to be as efficient and productive as possible. Here are the top tips and CRM best practice examples from the…
