International calling rates have become more economical as phone services transition to voice-over-internet-protocol (VoIP) technology, but they can still add up quickly. We compared the international calling rates from several top VoIP providers and found Vonage offers the best prices, with rates as low as $0.02 to the United Kingdom, India, and Brazil. Per Minute…
How to Use Trello as a CRM in 5 Steps
Trello is primarily a project management software, but it can be easily customized for basic CRM functionality using its kanban interface, custom fields, calendar, and Google Drive integrations. Trello allows businesses with simple sales processes a way to save money and manage both projects and prospects in one place. However, there are also affordable CRM…
6 Best Google CRMs for 2019
A Google CRM is one that integrates with Gmail and Google’s suite of apps, allowing sales teams to track conversations between Gmail and their CRM. We compared a dozen CRMs based on cost, email functionality, and customizability to find the six best platforms for a variety of business needs, arriving at the best overall CRM…
6 Best Zoho Alternatives for 2019
Zoho CRM is a leading CRM with features that include contact and lead management as well as HR functionality and social media integrations. However, it’s not always the best solution given its size and complexity. In this article, we found the six best Zoho alternatives based price, features, and functionality, arriving at the best overall….
Sales Dashboard: 7 Popular Metrics Used By Sales Managers
A sales dashboard is a visual display of sales performance and business data. It combines a series of reports and shows key indicators like monthly revenue, team member performance, opportunity-to-close ratios, and more. Sales managers, business owners, and salespeople can all use sales dashboards to track business health and measure sales goals. Some customer relationship…
6 Best Salesforce Alternatives & Competitors 2019
Salesforce is a popular customer relationship management (CRM) tool, but it’s relatively expensive and designed to be an enterprise solution for larger businesses. We compared 20 Salesforce competitors for contact and deal management, customization, user reviews, technical support, and overall affordability to determine the six best Salesforce alternatives for small businesses, including the best overall….
ERP vs. CRM: What’s the Difference?
Customer Relationship Management (CRM) software helps businesses manage relationships with customers and prospects. Enterprise Resource Planning (ERP) software aggregates data so that businesses can manage and plan resources like staffing and materials. CRMs are used for sales and can be inexpensive with free options available, while ERPs are more robust and therefore more costly. Because…
6 Best Contact Management Software 2019
Contact management software stores contacts, manages sales pipelines, and sends automated emails, helping salespeople nurture customer relationships by centralizing communication. We compared a dozen platforms based on contact searchability, ease of use, and activity tracking to find the top six platforms, arriving at the best overall contact management software. Top 6 Contact Management Software 2019…
6 Best CRM for Small Business 2019
CRM software helps businesses efficiently manage relationships with customers and prospects using sales pipelines and other organizational tools. We compared more than 20 products offering a range of options to determine the six best CRMs for small businesses in terms of price, features, customization, integrations, and reporting, arriving at the best overall CRM. Top 6…
6 Best Auto Attendant Phone Systems 2019
An auto attendant phone system automatically greets and routes inbound calls to pre-specified extensions, phones, or voicemail boxes. Multi-level auto attendants also route calls to multiple locations or external phone numbers so mobile or personal phones function the same as a business phone. The best auto attendants are usually found in voice-over-internet-protocol (VoIP) phone systems….
6 Best Vanity Phone Number Providers for 2019
Vanity phone numbers are customizable business phone numbers, like 1-800-FLOWERS, that are easy for customers to remember. We looked at a variety of vanity phone number providers and narrowed it down to the top six. We then evaluated the price, features, and customer support to learn which stood out as the best overall. Top 6…
6 Best Mobile CRM Apps for 2019
Mobile CRM apps allow sales teams to manage customer relationships on the go. We looked at more than 20 applications for iOS and Android, narrowed it down to six for a variety of use cases and picked the best overall mobile CRM app. Top 6 Mobile CRM Apps 2019 How We Evaluated Mobile CRM Apps…
