All Sales Articles - Page 2

CRM analytics are statistics or metrics that offer insights into areas like sales performance or customer service that show how a business is performing. These insights help companies make decisions to better serve customers, improve relationships, and increase sales. Full-featured CRMs offer automated CRM analytics tools that aggregate data into meaningful reports versus using spreadsheets….

GoDaddy Smartline and Google Voice are virtual phone number providers that give you a dedicated business number to use from your personal device. Google Voice is a free service that is better for most businesses, while GoDaddy costs $3.99 per month and is for professionals wanting to strictly limit calls to set business hours. When…

Live chat software allows a company’s service and sales teams to connect with website visitors in real time, providing an easy way to answer questions quickly. It is a relatively affordable technology investment—$15 to $80/user per month—that can help improve customer service response time and satisfaction and increase sales opportunities. If you’re looking for a…

Insightly and Zoho are two customizable and fully-featured customer relationship management (CRM) tools. While Zoho is the better choice for most small businesses out of the two based on its features and affordable plans beginning at $12 per month, Insightly is better for teams needing project management features with plans beginning at $29 per month….

Voice over Internet Protocol (VoIP) technology transmits your voice as data over the internet instead of copper wire. VoIP phone systems are affordable alternatives to landline telephones and also offer businesses a wider range of features than traditional phones, like an operator switchboard, auto-attendant, and CRM integrations that enhance the customer experience. Companies find VoIP…

Voice-over-internet-protocol (VoIP) business phone features represent the broad range of functionality and capabilities of this style of phones. Typical features include call recording, automated attendants, voicemail, and video conferencing. Most VoIP systems have these capabilities, but you can typically choose different feature plans based on your needs, with costs ranging from $25 to $50 per…

Business lunches bring a more relaxed atmosphere to a business meeting. However, aside from great food, proper behavior is expected to keep the experience pleasant for everyone. Therefore, we asked experts to share tips on the proper etiquette when attending business lunches to help you build relationships and leave a good impression with your peers….

A business cell phone plan can be a number that forwards business calls to a personal phone, an app extending office phone functionality, or a traditional device and carrier solution. To determine the best, we considered several options based on cost, features, and overall benefits to arrive at the top six plans for small business….

Sales territory management is a system teams use to assign leads or accounts to specific salespeople based on either geography, industry, or account size. This eliminates overlap between sales reps and clarifies who is responsible for specific opportunities. Territories are then managed by assigning segmented prospects to individual team members who are given specific goals….

White label customer relationship management (CRM) providers enables agencies, consultants, and vertically-focused companies to rebrand customized software for resale or bundle it with other services for added client value. We compared several options based on setup fees, partner pricing flexibility, and features, arriving at the top white label CRM providers, including the best overall. Top…