All Sales Articles - Page 24

6 Best Hosted PBX Providers 2019

By Robert Watts on June 28, 2019 | Buyer's Guide, Sales, Sales Tools | Comments (0)

A hosted public branch exchange (PBX) is a service that receives incoming calls and routes them without human intervention while eliminating the need for the business owner to maintain additional telephone equipment. We looked at 25 of the best hosted PBX systems on the market and evaluated them based on pricing, features, and customer service….

Military Service to Entrepreneurship: An Interview With Bunker Labs

By Sheena Jones on June 28, 2019 | CEO Interview, Sales, Sales Strategies | Comments (0)

We had an inspiring conversation with Hark Herold, region executive director of Bunker Labs to find out what skills veterans have that make them well-suited for entrepreneurship. He also explained how Bunker Labs’ programs like their Military Veterans in Residence at WeWork help veterans and military spouses transition from military service to business owner. Hark…

How to Create a Customer Persona in 6 Steps (+ Free Template)

By Jason Aten on June 25, 2019 | How To, Sales, Sales Process | Comments (0)

A customer persona is a fictionalized representation of a specific type of customer you are trying to reach and is used by businesses to guide marketing decisions and sales activities. Creating a customer persona involves researching and defining your ideal customer types, and then crafting a fictional persona based on your target marketing audience. One…

How to Create a Sales Pitch in 7 Steps

By Sheena Jones on June 25, 2019 | How To, Sales, Sales Process | Comments (2)

A sales pitch is a short, interactive conversation that gets your prospect interested in buying what you’re selling, whether it’s an appointment or your product. It should be engaging and relevant, which is why your first step is creating a buyer persona. Your sales pitch can happen while prospecting or by phone via cold calling….

Chatbots: Definition, Cost, Features & Providers

By Robert Watts on June 24, 2019 | Sales, Sales Tools, What is | Comments (4)

A chatbot is a computer program that sales and service staff use to interact with customers. It is capable of simulating seamless conversations with customers and typically exists on channels like Facebook Messenger, Slack, and many others. Chatbots are transforming the way people interact with companies ― from a series of self-initiated tasks to quasi-conversation….

What Is Call Screening? Definition, Benefits & Providers

By Robert Watts on June 19, 2019 | Sales, Sales Tools, What is | Comments (0)

Call screening technology lets users see who’s calling and provides them with the ability to accept, decline, block, or route specific numbers. Identification details typically appear on your phone’s screen. Call screening features are commonly free and empower users with the ability to only answer calls that are worth your company’s time. provides call screening…

What Is a KPI? An Introduction for Small Businesses

By Sheena Jones on June 18, 2019 | Sales, Sales Management, What is | Comments (0)

A key performance indicator (KPI) is a unit of measure that shows how areas of your business like sales are performing. KPIs help entrepreneurs focus on the most important performance measures, like number of leads. You typically set KPI goals and track your progress with software, which ranges from free to hundreds of dollars. The…

What is Call Handling? Definition, Cost, Features & Providers

By Robert Watts on June 17, 2019 | Sales, Sales Tools, What is | Comments (0)

Call handling features allow you to answer, route, and block incoming and outgoing calls. They are designed to help businesses better handle their call traffic, especially in sales environments where call volume exceeds the number of staff to handle them. They also provide the benefit of a more professional presence over the phone. If you…

6 Best CRMs for Email Marketing 2019

By Jason Aten on June 17, 2019 | Buyer's Guide, Sales, Sales Tools | Comments (0)

Customer relationship management (CRM) software designed for email marketing falls into one of two categories: CRMs with marketing automation tools, and CRMs that seamlessly integrate with third-party email marketing tools. We looked at a dozen CRMs from both categories to come up with the top six CRMs for email marketing. Top 6 CRMs for Email…

11 Best Sales Gamification Software Tools

By Jason Aten on June 17, 2019 | Buyer's Guide, Sales, Sales Management | Comments (0)

Sales gamification software are applications that turn performance measurement into a game by adding elements like competitions, badges, levels, prizes, or leaderboards. Businesses use them to motivate salespeople and make it easy to visualize performance through fun and interactive ways. We evaluated dozens of options to bring you this list of the top 11 tools….

What is IVR? Definition, Cost, Features & Providers

By Robert Watts on June 17, 2019 | Sales, Sales Tools, What is | Comments (0)

An interactive voice response (IVR) system is phone system software with automated voice menus that can route callers to their desired extensions without human assistance, by dialpad or voice. The technology helps companies better serve customers and also frees up staff, making it helpful for call centers and other departments with high call volumes. is…

LinkedIn Lead Generation: How To Do It In 5 Steps

By Sheena Jones on June 12, 2019 | How To, Sales, Sales Process | Comments (0)

LinkedIn is the largest social network for professionals, making it great for generating business leads. Benefits include having access to details like job titles and connections along with the ability to communicate on the site. To generate leads, you’ll need to decide on a target customer and whether you’ll run ads or send direct messages….