The best sales team names motivate and promote team camaraderie. They should also be creative, embody the team’s personality, and build team spirit. We asked sales and business leaders to share unique names they’ve encountered and why they work. We also came up with a few of our own from our sales experience. You can…
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128 Helpful Customer Service Quotes From the Pros
Every good company wants to provide excellent customer service, but it’s not always easy to balance that with other business needs and goals. Sometimes, it can help to get inspiration from what others have found to be true. We’ve asked customer service experts to share with us quotes that their team lives by. The list…
What is Cross-Selling: Definition, Principles & How to Use
Cross-selling is a strategy used by salespeople to increase the overall value of a sale by suggesting additional products or services that complement the existing purchase. It is commonly used in retail sales but also has become common in B2B sales as well as service-based industries like professional firms and agencies. One of the best…
6 Best CRMs for Project Management in 2019
The best CRMs for project management allow you to effectively manage customer relationships from prospecting to product delivery. Additionally, these tools let you keep and access all of your customer data throughout the sales lifecycle. We identified the top six from several options based on ease of use and features like task management and collaboration….
6 Best Auto Dialer Software for Small Business in 2019
Auto dialer software dials lists of phone numbers automatically and is typically used in cold calling sales. We looked at a range of auto dialer software and narrowed it down to the top six based on price, features like call analytics and call routing, and customer support to determine the best auto dialer overall. Top…
6 Best CRMs for Financial Advisors in 2019
The best CRMs for financial advisors helps manage client and prospect relationships while keeping your business compliant with regulations using tools like dashboards, workflow automation, and integration with other financial tools. To determine the best, we evaluated several CRMs to determine the top six with criteria that included ease of use, affordability, and advisor-specific functionality….
6 Best VoIP Apps for Android 2019
VoIP service Mobile voice-over-internet-protocol (VoIP) apps for Android devices let you take your business phone service on the go and use your business phone virtually anywhere. We looked at the best Android VoIP apps and evaluated them based on price, feature set, and usability. We narrowed it down to the top six before declaring an…
6 Best Zendesk Competitors & Alternatives for 2019
Zendesk is primarily known for customer support, but that’s just one product in its platform that includes call center software, a knowledge base product, and more. However, while powerful, it can be costly and may provide more functionality than you need. Therefore, we’ve reviewed Zendesk’s competitors and compiled six alternatives to consider. Top 6 Zendesk…
Voicemail Drop: Definition, Cost, Features & Providers
Voicemail drop is software that sends a prerecorded message, or “drop,” into a voicemail inbox without the phone ringing first. This is useful for ensuring that messages are delivered to prospects for as low as just a few cents per message. However, it is also associated with spam calls, so it should be used sparingly….
6 Best Help Desk Software 2019
Help desk software systems help you manage customer service tickets quickly and effectively. When implemented properly, they can save support teams a great deal of time and money. We looked at 20 of the best help desk systems on the market and narrowed it down to the best six based on features, pricing, and usability….
Sales Commission Structure: The Ultimate Guide for 2019
A sales commission structure is the system you set up and use to pay your salespeople a percentage of each sale they make. Since commissions are a common form of compensation for sales reps, it’s important to understand the why and how behind creating a commission structure that works for your business. A customer relationship…
What is Upselling? Definition & How to Increase Sales
Upselling is a sales tactic where you offer your customers an additional product, service, or upgrade during or immediately following their initial purchase. Examples include offering extended warranties on laptops or premium features on a car. Upselling can be used to increase sales by getting customers to spend money besides the basic purchase. How Upselling…