Business networking is a great way to get introduced to your future customers, partners, suppliers and employees. It’s a low-cost method of developing sales leads based on personal referrals and introductions. This typically takes place at meetings, events and via social networking sites like LinkedIn and Facebook. Understanding the networking basics will help you to…
All Sales Articles - Page 27
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Sales and Marketing – Why They Need to be Combined in 2017
If your sales and marketing departments aren’t working together, you’re living the past. Changes to how consumers purchase, particularly due to the internet, has caused a need for sales and marketing to become more customer centric and work seamlessly together. In this article, we explain how to manage your sales and marketing teams for the…
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B2B Sales – The Ultimate Guide to Business-to-Business Selling
Whether you’re selling office supplies or commercial real estate, the B2B sales process has many of the same, predictable steps. Understanding and mastering these steps is key to the success of any small business owner or salesperson. In this article, we provide a simple guide through the B2B sales process. Managing your sales process and…
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Best Help Desk Software for Small Businesses in 2017
Delivering exceptional customer service is essential to the health of any small business and help desk software helps you to manage customer inquiries and issues more effectively and efficiently, saving your small business both time and money. We looked at the industry leaders and up-and-comers and found Freshdesk, HappyFox, and Zendesk. These services covered the…
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How To Choose The Best Office Computers For Your Business
When you’re establishing your small business, one of the first significant purchases you’re likely to make are new computers for yourself and any employees. For many people, this may be an easy decision; you might already be loyal to a particular brand because of your personal use, or you’re well-versed in the technical specifications and…
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Best Presentation Software: Slidebean vs. Canva vs. PowerPoint
Presentation software allows your sales reps to pitch your products and services more clearly, powerfully and professionally to your customers. We looked at the available options and decided to review Slidebean, Canva and PowerPoint. These three options cover the range for small business in terms of features and support. If you want to learn more about…
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Top 25 Customer Service Skills To Look For in Your Next Hire
Your customer service representatives are the face and voice of your organization, so it is important to fill your team with people who have the right customer service skills. To help you choose the rockstar candidate that will help your business thrive, it is crucial that you understand the universal soft skills that you need…
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Customer Service Training: The Ultimate Guide to Great Customer Service
If you want to understand how to provide great customer service training for your employees, then keep reading. This article is going to talk about the two key areas to focus on when teaching your employees how to deal with customers: people interaction training and product training. We’ll also discuss how to build your business…
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Best Electronic Signature App – SignNow vs DocuSign vs HelloSign
Electronic signature apps lets you add a legally binding signature to business documents without the need for pen and paper. For this buyer’s guide, we looked at the most popular options and rising stars and decided to review SignNow, DocuSign, and HelloSign. These companies covered the range for small businesses in terms of affordability, reputation, and…
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Sales Coordinator Job Description & Free Template
Writing a job description can be difficult, let alone when it’s for something as important as a sales position at your company. In this article, we will provide you with a free Sales Coordinator job description template and walk you through the essential parts of a Sales Coordinator job description so that you can customize…
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What is next for business phone systems? An Interview With Vonage’s Aaron Charlesworth
Vonage has been a leader in getting consumers to give up their POTS lines for VoIP service. POTS is telephone industry speak for Plain Old Telephone Services. VoIP stands for Voice Over Internet Protocol. Basically, a VoIP service uses your high speed internet connection to carry calls versus traditional phone lines. In the last few…
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Sales Representative Job Description and How to Hire a Salesperson
In this guide, we give you a sales representative job description template that’s perfect for finding qualified candidates. We’ll also give you tips on conducting the job interview, including a list of behavioral questions. Finding the right sales representative for your business can be tricky. It’s easy to measure a candidate’s skills and experience, but…
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