The best software for HR can handle a multitude of tasks, from hiring and payroll to benefits and performance management. Many have all-in-one systems, while some provide additional professional employer organization (PEO) services for those needing expert help handling day-to-day HR tasks.
In this guide, I compiled a list of the seven best HR software for small business owners.
- BambooHR: Best overall HR software for small companies
- Gusto: Best for small business payroll processing
- Rippling: Best for HR automation
- Paycor: Best for fully configurable payroll with automated compliance alerts
- Paychex Flex: Best HR software with dedicated payroll support
- ADP RUN: Best for growing businesses
- Homebase: Best for workforce management
Top HR Software for Small Business Compared
All the human resource systems for small businesses that I reviewed offer secure online databases for storing staff data, as well as onboarding and employee self-service tools. Time tracking and payroll tools are also available, although some are paid add-ons.
Expert Score (out of 5) | Starter Pricing | Payroll Included in All Plans | Phone & Chat Support | |
---|---|---|---|---|
3.93 | For up to 25 employees: $250 monthly* For 25 & more employees: $10 per employee monthly* | For up to 25 employees: $190 monthly* For 25 & more employees: $7.47 per employee monthly* | ✓ | |
3.89 | $6 per employee + $40 base fee monthly | ✓ | ✓ | |
3.74 | Call for a quote | Call for a quote | No phone support | |
3.69 | Call for a quote | ✓ | ✓ | |
3.41 | Call for a quote | ✓ | ✓ | |
3.38 | Call for a quote | ✓ | ✓ | |
3.20 | Free plan: For one location with up to 20 employees Paid plans: $24.95 per location monthly | $6 per employee + $39 base fee monthly | ||
*Pricing is based on a quote I received. |
BambooHR: Best Overall HR Software for Small Companies
Pros
- Ease of use.
- Intuitive interface.
- Hiring and onboarding tools are available in all plans.
- Integrates with over 120 third-party software.
Cons
- Pricing isn’t transparent.
- Performance management and employee engagement tools are available in the highest plan.
- Time tracking, payroll, and benefits administration are paid add-ons.
Overview
Who should use it:
While most of the software on my list has a payroll system as its core platform, BambooHR’s core system is HR. As a small business human resources software, it’s great for those looking for essential HR tools to manage hiring, onboarding, time off, and employee benefits. Even with its starter Core plan, you get automation tools to streamline processes and HR analytics to help you make informed decisions about HR operations and employee-related issues.
Its platform is also flexible enough to support additional HR tasks, such as managing performance reviews, tracking staff attendance, and paying employees. But it isn’t as full-featured as Paycor, which offers succession planning and compensation management tools.
Why I like it:
BambooHR topped my list of the best HR software for small business owners because of its feature-rich platform and price. For 25 and fewer employees, it only charges a flat base monthly fee, and when you get to over 25 employees, it charges a per-employee, per-month price. It adjusts monthly fees as you increase employees, giving you automatic volume discounts. And while its benefits administration, payroll, and time tracking features are add-ons, these tools are reasonably priced.
In my evaluation, BambooHR earned an overall score of 3.93 out of 5, mainly because of its feature-rich platform that streamlines various HR tasks. However, it lost several points because of its non-transparent pricing and lack of candidate scheduling and resume parsing tools. You also have to pay extra for payroll—a feature that Gusto, Paychex Flex, Paycor, and ADP RUN offer in their starter plans.
BambooHR plans*
- Core: $250 monthly for up to 25 workers; changes to $10 per employee monthly if you have more than 25 workers
- Includes employee management, hiring and onboarding, time off and benefits tracking, workflow automation, and support via chat, email, and phone
- Pro: $425 monthly for up to 25 workers; changes to $17 per employee monthly if you have more than 25 workers
- Core + performance reviews, staff surveys, and employee community tools
Add-ons*
- Payroll: $190 monthly for up to 25 workers; changes to $7.47 per employee monthly if you have 25 and more workers
- Time tracking: $3 per employee monthly for up to 25 workers; changes to $7.47 per employee monthly if you have 25 and more workers
- Benefits administration: $140 monthly for up to 25 workers; changes to $5.48 per employee monthly if you have 25 and more workers
*Pricing is based on a quote I received.
- New hire onboarding: Like the other small business HR software in this guide, you can create tasks allowing new hires to sign online forms and complete onboarding documents. What sets BambooHR apart is its customizable Get to Know questionnaire that asks new hires about their hobbies, interests, and basic personal details (such as where they grew up). You can use the data collected to send an email introducing the new hires to their teammates, helping your employees connect with them easily (and vice versa).
- Engagement tools: You can run online surveys that come with Net Promoter Scores (NPS) for measuring employee loyalty and engagement levels. It uses AI to instantly categorize NPS responses into common topics to help you gauge how workers feel about the company and identify areas to improve. ADP, Gusto, Rippling, and Paycor’s employee surveys aren’t as advanced.
- Performance management: BambooHR is one of our best performance management systems for small businesses. It was highly rated for its customizable review cycles and evaluation criteria. It also offers pre-built assessment templates, automated reminders, anonymous peer feedback, and a goal status report to help managers track team-wide progress.
The BambooHR reviews on third-party review sites like G2 and Capterra are mostly positive. Users like the intuitive platform, easy setup, implementation support, and the many HR tools that BambooHR offers. However, they’re not fans of its mobile app because of its limited features. Others wished for more custom reporting tools.
BambooHR also appears on our lists for the following:
Gusto: Best Small Business Payroll Processing
Pros
- User-friendly interface.
- Has basic job posting, applicant tracking, and performance review tools.
- Offers global contractor payment tools and employer of record (EOR) services for hiring and paying international workers.
Cons
- Lacks built-in learning management tools.
- Multi-state payroll, performance reviews, and employee surveys are included in higher tiers.
- Gusto’s EOR, Gusto Global, is limited to 10 countries (as of this writing) Gusto Global is available in Brazil, Canada, India, Mexico, Spain, Australia, Ireland, the Philippines, the United States, and the United Kingdom. .
Overview
Who should use it:
If you’re new to calculating payroll and managing HR software, Gusto is a great starter system for small businesses. It has a user-friendly platform that automatically computes wages, taxes, and deductions. Gusto also files your payroll taxes and W-2/1099 year-end tax reports, manages paid time off (PTO), and has a wide range of benefits options, including a financial management app, Gusto Wallet, that lets your workers split their pay into several accounts to help save money. Plus, if you employ global workers, Gusto can process payments for employees in 10 countries and contractors in over 120 countries.
Why I like it:
While Gusto’s core platform is payroll, I like that it also has an HR solution suite for managing employees. It may not have Paycor or Rippling’s compensation management tools, but it lets you hire and onboard workers. Performance management features are available, including survey tools to measure employee engagement. Of the human resource systems for small business on our list, only Rippling, BambooHR, and Paycor have similar employee survey features.
Gusto earned an overall rating of 3.89 in my evaluation. I like its three-step payroll process and automatic pay runs that save you time from manually doing it yourself. However, Gusto’s HR tools didn’t get high marks (4 and up) because you need to upgrade to at least its Plus tier to get some of the features that BambooHR provides in its base plan, such as applicant tracking, job postings, org charts, and customizable onboarding checklists.
Gusto plans
- Simple: $40 per month + $6 per employee monthly
- Includes full-service payroll, tax filings, single state pay processing, two- and four-day direct deposits, employee benefits, basic hiring and onboarding, offer letter templates, new hire reporting, and basic support
- Plus: $80 per month + $12 per employee monthly
- Simple + next-day direct deposits, multistate payroll, expense reimbursements, scheduling, time and PTO tracking, advanced hiring and onboarding tools, project tracking, performance reviews, surveys, and full support with extended support hours
- Premium: $180 per month + $22 per employee monthly
- Plus plan + full-service payroll migration, health insurance broker integration, access to HR experts, direct line to priority phone and email support, and a dedicated account manager
- Contractor-only plan: $35 per month + $6 per contractor monthly
- Full-service payroll, four-day direct deposits, and state new hire reporting
Add-ons
- State payroll tax registration: Pricing varies per state
- R&D tax credits: 15% of identified tax credits
- Health insurance and other benefits: Pricing varies by benefit
- Health insurance broker integration: $6 per eligible employee monthly
- Gusto Global: $699 per employee monthly
- International contractor payments: Pricing varies
Add-ons for Simple plan only*
- Next-day direct deposit: $15 per month + $3 per employee monthly
- Time tracking: $6 per employee monthly
- Includes time tracking and scheduling tools
- Performance reviews: $3 per employee monthly
- Priority support: $30 per month + $3 per employee monthly
- HR resources: $50 per month + $5 per employee monthly
- Includes access to HR experts, federal and state compliance alerts, and HR forms/documents
Add-on for Plus plan only
- Priority support and HR resources: $8 per employee monthly (included for free in the Premium tier)
*These features are included in the Plus and Premium tiers
- Affordable payroll-first plans: With monthly fees that start at $40 plus $6 per employee, Gusto is optimal for small businesses looking for reasonably-priced pay processing tools. Rippling, BambooHR, and Homebase offer payroll as an add-on and require you to purchase their core HR products first.
- Gusto-brokered employee benefits: Gusto’s licensed benefits advisors can help set up your employees’ health plans, making it easy to find an option that fits your budget and needs. If you already have a broker, Gusto can integrate your existing benefits plans into its system for a fee ($6 per eligible employee monthly). Its free Gusto Wallet app even lets you track, save, and manage money from your paychecks, tools that can help your employees build healthy spending habits.
- Personalized onboarding: Gusto’s onboarding tools are similar to the other small business human resources software in this guide. What sets it apart from the rest is its electronic cards that the new hire’s teammates can sign to welcome the employee.
Gusto is rated highly on user review sites like Capterra and G2. Both employers and employees praise its user-friendly interface and the ease of running payroll. Some reviewers also appreciate how it handles the filing of payroll taxes. However, a few users dislike its occasional software lags and mobile glitches. Customer support is also a hit or miss.
Gusto is featured in several of our buyer’s guides for the following:
- Best HR Payroll Software
- Best Online Payroll Services
- Best Small Business Payroll Software
- Best Cheap Payroll Services
- Best HRIS/HRMS Software
- Best Onboarding Software
Rippling: Best for HR Automation
Pros
- Offers full-service HR and payroll options.
- HR outsourcing solutions include EOR, a flexible PEO service, and an administrative services organization (ASO) option.
- HR outsourcing solutions include EOR, a flexible PEO service, and an administrative services organization (ASO) option.
- Integrates with more than 600 apps.
Cons
- Pricing isn’t all transparent.
- It gets pricey as you add features or modules.
- Lacks customer phone support (you need to request an online call via chat).
- PEO service isn’t IRS and ESAC certified.
Overview
Who should use it:
If you’re looking for an HR software that can automate various HR tasks, then Rippling is for you. Its workflow builder lets you create custom workflows that trigger specific actions. Let’s say an employee is required to attend a workplace safety training session, you can build a workflow that prevents the employee from clocking in if the training has yet to be completed in Rippling. You can also create workflows that send alerts or notifications via Slack or email for specific actions, like time off requests.
While the other HR software on my list may have workflows and automation tools, Rippling’s features are more advanced. It even allows you to add formulas to workflows to help compute tenure and other data. These functionalities enable you to simplify processes, saving you time from manually tracking or handling all of the steps yourself.
Why I like it:
Rippling appears in many of our buyer’s guides and stands out with its modular system, allowing you to choose the features you need. I like that it handles not only HR and payroll but also expense management functions. Its IT tools even let you assign computers and software to new hires as part of the onboarding process—it even has device and app deprovisioning tools for resigning employees. With more companies going remote and relying on technology to function, a system specializing in this area is essential.
Rippling’s extensive features contributed to its overall rating of 3.74 out of 5. While it has one of the most robust HR features on my list, it still didn’t outscore BambooHR. It took a hit for non-transparent pricing. Customer support is also a weak spot because Rippling doesn’t offer live phone assistance—you can only contact its support team via chat.
Rippling works with you to create a custom package with the features you want. It offers a base Rippling Platform that automates all workforce operations and manages system permissions, reporting, and workflows. It has two plans:
- Core: Custom-priced
- Includes role-based permissions, basic reports, automation tools, custom workflows for onboarding events, and a workflow builder
- Pro: Custom-priced
- Core + advanced reports, 10 custom workflows, and custom formula fields that can be added to reports and workflows
Three add-ons are also available if you want:
- Unlimited workflows
- Access to Rippling’s API platform and over 600 integrations
- Custom apps that you can build within Rippling—no coding needed
In addition to the above tools, you can enhance the Rippling Platform by adding the modules you want, such as:
- Applicant tracking
- Learning management
- Employee survey
- Benefits administration
- PEO and EOR services
- Expense management
- IT tools for app and device management
- Compensation bands for creating and securely sharing salary bands and comparative ratio (compa-ratio) details with stakeholders
- Useful IT solution: Rippling was the first HR software I ever reviewed that offers tools to set up and manage company-assigned computers and business software. If a member of your field-based and distributed teams is resigning, Rippling can remotely remove computer and app access on the employee’s last working day. It even automatically retrieves computers when employees leave.
- Extensive software integrations: None of the other HR tools for small businesses we reviewed can connect with as many third-party systems as Rippling does. It integrates with over 600 software applications, making it much more efficient for companies planning to add Rippling to an existing group of software products.
- Learning management tools: Rippling has over 1,000 pre-built courses, from cybersecurity to HIPAA, but you can also build your own. You can create course enrollment rules, set up quizzes, and track training progress. Rippling records certifications for compliance as well.
- Flexible PEO: ADP and Paychex may have PEO services, but they lack Rippling’s easy on/off button. Let’s say you signed up for Rippling PEO. If you decide that you no longer need to outsource HR administrative tasks, you can easily turn its PEO option off and immediately start using Rippling’s HR platform. No customer support call needed, helping simplify the process of moving from a PEO service.
Users who left Rippling reviews on popular review sites like G2 and Capterra like its intuitive interface and easy integrations. Several others commented that its robust solutions, ease of use, and automation tools are Rippling’s standout features.
However, some reviewers said that it has a learning curve, mainly due to its many HR features. Others complained about occasional system login issues and slow loading pages.
Rippling is one of our recommended tools for the following:
- Best HRIS/HRMS Software
- Best Onboarding Software
- Best HR Payroll Software
- Best Online Payroll Services
- Best International Payroll Services
- Best Employer of Record
- Best Small Business Payroll Software
- Best PEO Companies
- Best HCM Software
- Best HR Apps
Paycor: Best for Fully Configurable Payroll & Automated Compliance Alerts
Pros
- Fully customizable pay grids.
- Wide range of HR solutions (such as scheduling, time tracking, compensation planning, learning management, and engagement surveys).
- It occasionally offers new client promos that waive setup fees.
Cons
- Pricing isn’t transparent.
- Access to HR advisers and talent and compensation management tools are available only in higher tiers.
- Benefits administration, time and scheduling, and workers’ compensation require an additional fee.
Overview
Who should use it:
If you have complex pay processing requirements, Paycor has pay grids and pay slips you can customize. It lets you configure pay and deduction rules to fit your payroll needs. Paycor’s AI tool also sends automated alerts and reminders to help ensure HR and payroll compliance. And if you want to avoid pay errors or minimize last-minute changes, Paycor allows your employees to check their paystubs up to three days before payday. This enables them to flag missing pay items, such as expected overtime or reimbursement transactions.
Why I like it:
Paycor’s core service is payroll, but it also provides HR tools and services. Similar to Rippling, ADP, and Paychex, it has one of the most feature-rich HR platforms, with tools ranging from hiring and time tracking to compensation planning and talent development.
In my evaluation, I gave Paycor an overall score of 3.69. It has basic to advanced HR tools that can handle the entire employee lifecycle, but you need to upgrade to higher tiers if you want HR features. This is unlike Gusto, which at least includes basic hiring and onboarding tools in its starter plan. Further, you have to call Paycor to get pricing details. It also charges setup fees—although, Paycor sometimes waives these as part of a promo.
Paycor plans for small businesses with up to 49 employees
- Basic: Custom-priced
- Includes payroll, tax filing services, check stuffing, new hire reporting, basic wage garnishments, and standard reports
- Essential: Custom-priced
- Basic + onboarding, PTO tracking, “Pro” wage garnishment payment services, basic analytics, a custom report builder, and access to an online HR support center
- Core: Custom-priced
- Essential + employee data imports, engagement tools, and access to Paycor’s HR module
- Complete: Custom-priced
- Core + advanced analytics, compensation planning, and access to Paycor’s career management module
Paycor plans for businesses with 50 and more employees: Custom-priced
Add-ons
- Time and scheduling: Custom-priced
- Benefits administration: Custom-priced
- Workers’ compensation: Custom-priced
- Payroll and compliance: Paycor’s payroll product comes with unlimited and automatic pay runs, as well as flexible pay grids that allow you to add columns to fit your pay processing needs. It’s also equipped with compliance features, such as proactive alerts and compliance dashboards, to help keep you up-to-date with labor and tax regulations relevant to your location and industry.
- Compensation management: Paycor takes compensation management to the next level with customized and automated salary planning tools, including bonuses, merit increases, and other programmable rewards. This can help eliminate manual work, make compensation more predictable for your employees, and make everything easier to track and budget.
- Performance management: Similar to Gusto, Rippling, and BambooHR, Paycor helps with performance management, providing you with the tools you need to track and assess employee work performance. However, its features are slightly more advanced, with its nine-box grid to visualize staff performance and potential, employee skills evaluations, and a library of questions to guide performance conversations.
Users who left Paycor reviews on G2 and Capterra like that it is easy to use with efficient time tracking and payroll functionalities. Others commented that while customer service is generally good, the wait times are sometimes long.
Paycor is one of our recommended tools for the following:
Paychex: Best HR Software with Dedicated Payroll Support
Pros
- Offers flexible payroll and HR plans, even one for solopreneurs.
- Has a wide range of HR features (such as hiring, learning management, and PEO services).
- Provides a dedicated payroll specialist.
Cons
- Pricing isn’t transparent.
- Has different contacts for different HR and payroll products.
- Time tracking, benefits, and recruiting tools cost extra.
Overview
Who should use it:
Paychex is ideal for companies that want HR payroll tools that can fit their growing HR needs. Its core payroll platform, Paychex Flex, has features that go beyond paying employees. It can manage various HR processes, such as performance reviews, time tracking, recruiting, and learning management.
What’s also great about Paychex is that it provides access to a dedicated payroll specialist. So, if you’re new to processing payroll or busy with day-to-day business operations, you can submit payroll via your dedicated specialist. Your payroll specialist can even help find business tax credits, which can save you hundreds of dollars in tax payments.
Why I like it:
In addition to its wide range of HR and payroll tools, I like that Paychex offers 24/7 chat and phone assistance, including an extensive online library of compliance resources and how-to guides. Access to dedicated payroll support is also a plus. Further, if you need to outsource HR administrative tasks, Paychex offers PEO services—but it isn’t as flexible as Rippling’s, which you can easily turn on and off.
In my evaluation, Paychex Flex earned an overall score of 3.41 out of 5. It’s a great platform for running payroll and ensuring compliance. However, you need to pay extra for time tracking, recruiting, job postings, and applicant tracking—features that are available in higher tiers of other small business HR software like Gusto. You may end up having to pay more with Paychex if you need those functionalities.
Paychex Flex plans
- Select: Custom-priced
- Includes full-service payroll, tax filing services, direct deposit, and paycard payments, new hire reporting, analytics and reports, employee self-service tools, and access to a financial wellness program
- Pro: Custom-priced
- Select + background checks, state unemployment insurance (SUI) and workers’ comp report services, garnishment payments, general ledger integrations, and an employee handbook builder
- Paychex Flex Enterprise: Custom-priced
- Pro + document and performance management tools, job costing and labor distribution, and paycheck previews to allow employees to review their paychecks before paydays
For solopreneurs needing help with running self-employed payroll, Paychex offers a custom-priced Paychex Solo plan. Aside from payroll tools, it comes with incorporation services and a 401(k) plan for solopreneurs.
Add-ons
- Recruiting and applicant tracking: Custom-priced
- Employee onboarding: Custom-priced
- Time tracking: Custom-priced
- Benefits administration: Custom-priced
- Employee benefits plans: Custom-priced
- Learning management: Custom-priced
- Hands-free payroll processing: Paychex has a “Voice Assist” tool that provides a secure and hands-free way to process both employee and contractor payroll. It works on Google Assistant-compatible devices and comes with voice verification and artificial intelligence (AI) features, so you can run payroll without having to log into Paychex Flex. None of the human resource management software for small business owners we reviewed have this functionality.
- Financial wellness program: Paychex’s financial management tools stand out among the rest given its cash flow assistance (via short-term loans) for employees. It also helps your employees plan and track financial goals through educational resources and financial management tools.
Users who left positive Paychex Flex reviews on G2 and Capterra said that it offers good reporting options, great onboarding functionalities, and an easy-to-learn interface. Reviewers also found its platform simple to use because it does not crowd its interface with extraneous features.
However, some users find it a bit more expensive than similar software because of the add-on fees for time tracking, training, and benefits administration tools. A few others commented that getting through its support team is a nightmare and it’s also confusing to keep track of who to call given the different points of contact for specific modules.
Paychex is featured in our buyer’s guides for the following:
- Best HR Payroll Software
- Best PEO Companies
- Best HR Apps
- Best Online Payroll Services
- Best Small Business Payroll Software
- Best HRIS/HRMS Software
ADP RUN: Best for Growing Businesses
Pros
- Flexible plan options.
- Offers secure paychecks with advanced fraud protection.
- Has a wide range of HR and payroll solutions, including PEO services and global payroll tools.
Cons
- Pricing isn’t transparent.
- Time tracking, health insurance, and workers’ compensation are paid add-ons.
- Applicant tracking, ZipRecruiter job postings, and learning management tools are reserved for higher tiers.
Overview
Who should use it:
If you have a fast-growing company, ADP has a range of HR solutions and services that serve small to large businesses. You can start with the RUN Powered by ADP product, or ADP RUN, which is its human resources software for small business owners. With ADP RUN’s basic tier, you can pay workers and handle more HR tasks than Paychex Flex’s starter plan, such as run background checks, manage employee data, and onboard new hires.
You can upgrade to higher ADP RUN plans if you need additional HR tools. In case you outgrow ADP RUN’s functionalities and require more advanced HR features, you can easily move to ADP Workforce Now, the provider’s HR system for midsized businesses. ADP even has global payment tools and a PEO option that’s great for scaling companies needing support in the initial growth stage.
Why I like it:
With ADP RUN, you get all the essential payroll and HR tools you need to manage employees. Its unique feature is its marketing tools, which allow you to launch a Google Ads campaign to boost your customer reach and promote your business. Plus, I appreciate that ADP has a wide variety of HR products. Small business competitors like Gusto don’t offer as much as ADP to support companies from hire to retire—and definitely not from startup to enterprise.
In my evaluation, I gave ADP RUN an overall score of 3.38 out of 5. While it has a feature-rich platform, I didn’t give its HR features high marks because most are locked behind a paywall. It also lost several points because of non-transparent pricing and limited performance review features.
ADP Run plans
- Essential: Custom-priced
- Includes payroll, tax filings, onboarding, direct deposits and a Wisely debit card, new hire reporting, background checks, and employee discounts
- Enhanced: Custom-priced
- Essential + check signing services, job costing, SUI management, and job postings via ZipRecruiter
- Complete: Custom-priced
- Enhanced + HR forms and documents, an employee handbook wizard, salary benchmarks, and an HR help desk (includes phone and email access to HR advisors)
- HR Pro: Custom-priced
- Complete + applicant tracking, learning management, sexual harassment prevention training, and access to legal assistance from Upnetic Legal Services
Add-ons
- Time tracking: Custom-priced
- Retirement plans: Custom-priced
- Workers’ compensation: Custom-priced
- Health insurance: Custom-priced
- Employee benefits and discount perks: Like Paychex and Gusto, ADP issues insurance directly from its organization. You can choose from health plans to retirement options. It even has retail and restaurant discounts you can offer as a perk to employees.
- Secure paychecks: ADP RUN’s check signing services include paychecks that have 10 advanced fraud protection features. Similar to Paychex and Paycor, ADP will stuff and seal payroll checks into envelopes, as well as deliver these to your office so you can distribute them to employees.
Many of the online ADP RUN reviews are positive. Users raved about the features and onboarding but said that the overall UX needed work. Some reviewers also complained about the long wait times to contact support.
ADP Run is included in our buyer’s guides for the following:
- Best HR Payroll Software
- Best HRIS/HRMS Software
- Best Online Payroll Services
- Top Small Business Payroll Software
Homebase: Best for Workforce Management
Pros
- Free plan comes with time tracking, scheduling, employee management, and POS integration features.
- Paid tiers are reasonably priced.
- Charges monthly fees based on the number of business locations and not headcount.
Cons
- Payroll is an add-on.
- Hiring, job posting, and onboarding tools are only available in higher plans.
- It lacks employee benefits and performance review tools.
Overview
Who should use it:
If you employ mostly hourly employees, Homebase is an ideal HR tool for workforce management. Its core platform includes time tracking and scheduling features, enabling you to create staffing plans and monitor labor costs while ensuring compliance with federal and labor regulations. Best of all, it has a free plan for one-location businesses with up to 20 employees—perfect for budget-constrained small companies looking for basic HR tools.
Why I like it:
One of the things I like about this small business HR software is its per-location pricing. Unlike the others on our list that charge per employee, per month (PEPM) fees, its paid plans allow you to add workers without having to worry about HR system costs—provided they all work in the same location.
While it primarily has employee attendance and scheduling tools, Homebase also offers payroll and hiring modules to help you find employees and onboard new hires. With its team communication features, you can stay connected with employees, message workers for task reminders, and collect feedback by sending a simple survey at the end of every shift. These functionalities contribute to Homebase getting an overall score of 3.20 out of 5 in my evaluation. However, its lack of traditional performance review tools and employee benefits options cost it several points.
Homebase plans*
- Basic: Free for businesses with only one location (up to 20 employees)
- Includes time and attendance, scheduling, employee management, and staff messaging tools plus email support
- Essentials: $24.95 per location monthly ($20 per location monthly if billed annually)
- Basic + unlimited employees, GPS tracking, customizable overtime and breaks, shift trades, shift notes, custom messaging channels, and live chat/phone support
- Plus: $59.95 per location monthly ($48 per location monthly if billed annually)
- Essentials + PTO tracking and controls, hiring, and user permission settings
- All-in-One: $99.95 per location monthly ($80 per location monthly if billed annually)
- Plus + new hire onboarding, HR and compliance, and labor cost management
Add-ons
- Payroll: $39 plus $6 per employee monthly
- Background checks: $30 each
- Task manager: $13 per location monthly
- This tool lets you build, assign, and track task lists
- Job posting boosts: Starts at $79 per job listing
- Tip manager: $25 per location monthly
- This tool automatically pulls tips from your POS to Homebase, calculates the tip pool, and adds it to timesheets
*Homebase offers monthly and annual subscriptions. If you select the annual option, you can save up to 20%, but you must pay the annual fees in a lump sum and upfront.
- Shift feedback: With Homebase, you can gather feedback from workers after their work shifts. If this tool is turned on, employees who will clock out will be prompted to rate their shift using a five-star system and add notes about their shift experience. This allows you to keep track of what your team is feeling at work.
- Labor cost management: Aside from tracking employees with multiple pay rates, Homebase can help manage labor costs by sending alerts when employees are nearing overtime. It can also automatically clock out workers at the end of their shifts.
Reviewers who left Homebase reviews in G2 and Capterra appreciate its ease of use, affordability, and efficient time and scheduling tools. They like that it has a chat feature that lets them directly communicate with their team. Some, however, wished for more customization options and fewer app glitches.
Homebase is one of our recommended tools for the following:
- Top Small Business Payroll Software
- Best Human Resource Apps
- Best Workforce Management Software
- Best Free Time Tracking Systems
- Top Time Tracking Software
- Best Small Business Time & Attendance Systems
- Best Employee Time Clocks
- Top Time Tracking Apps
- Best Free Staff Scheduling Tools
- Best Employee Scheduling Software
- Best Restaurant Staff Scheduling Tools
- Best Retail Employee Scheduling Systems
- Best Nurse Scheduling Software
Alternatives to HR Software
Some businesses may have highly specialized or unique HR processes that are not easily accommodated by standard HR software. Some alternatives to consider are:
- HR Outsourcing Providers: You can hire an HR outsourcing provider to handle various HR functions, such as payroll, benefits administration, and compliance. We recommend Bambee, our top HR outsourcing services provider as it helps handle the complexities of managing HR processes for small businesses or new company owners.
- PEOs (Professional Employer Organizations): PEOs can handle HR tasks like payroll, benefits, and compliance on your behalf. You can learn more about PEOs and how these work in our detailed guide. If you’re looking for PEO services, consider Justworks. It’s our top-recommended PEO for small businesses because of its reliable services and affordable price.
How to Choose the Best HR Software
Choosing the best HR software for a small business is a critical decision, and it requires careful consideration of your specific needs, budget, and long-term goals. Here are the steps to help you select the right one for your organization:
- Assess your needs: Start by identifying your organization’s HR needs. Consider the size of your workforce, your industry, and the specific HR functions you want the software to handle (e.g., payroll, benefits administration, recruitment, performance management).
- Define your budget: Determine how much you can allocate to HR software. Include not just the initial purchase cost but also ongoing subscription fees, implementation costs, and any potential customization expenses.
- Consider scalability: Think about your organization’s growth. Will the software be able to scale with your business as it expands? Scalability is crucial to avoid outgrowing your software in the future.
- Check ease of use: Ensure that the software is user-friendly and intuitive. Complex, difficult-to-navigate software can lead to errors and resistance from users. Consider signing up for free trials and conducting usability tests if possible.
- Consider integration capabilities: Check if the software can integrate with other tools and systems you use, such as accounting software, email, or time tracking systems. This can streamline data transfer and reduce data entry errors.
- Review compliance and reporting features: Ensure the software supports compliance with relevant labor laws and regulations. It should also provide robust reporting capabilities for HR analytics and compliance reporting.
- Look at data security and privacy controls: Data security is paramount. Verify that the software complies with data protection regulations and employs encryption, access controls, and regular security updates.
- Check user support options: Evaluate the level of user support the software provides, such as chat, email, or phone support, and the hours of availability.
Methodology: How We Evaluated the Best HR Software
Evaluation Criteria
To evaluate the best HR software for small businesses, a collaborative assessment was made using a new rubric containing several criteria that looked at the software’s features, pricing, ease of use, customer support options, and user reviews. Our research team assisted in objectively scoring the rubric and I also added my expert ratings.
We evaluated seven solutions. These are:
- Gusto
- BambooHR
- Paycor
- ADP RUN
- Paychex Flex
- Rippling
- Homebase
Then, I compared each software, and while I wasn’t able to test all of these, I looked for key HR features to streamline HR processes, such as employee data management, payroll, performance reviews, and recruiting. I also checked video tutorials if available and user reviews for feedback about the system’s overall ease of use and functionality.
To view the full evaluation criteria, click through the tabs in the box below.
5% of Overall Score
Because users have real-world experience with each platform, they played a significant role in narrowing down my list of solutions to compare. For this criterion, we checked the user reviews from third-party software review sites like Capterra, G2, and TrustRadius.
15% of Overall Score
5% of Overall Score
We looked at the support options available, such as the support hours and if customer representatives can be reached via phone, email, or chat. We also checked the types of help resources offered, such as how-to guides and HR advisory services.
10% of Overall Score
We looked at the support options available, such as the support hours and if customer representatives can be reached via phone, email, or chat. We also checked the types of help resources offered, such as how-to guides and HR advisory services.
15% of Overall Score
We checked if online document storage, new hire reporting, onboarding tools, and a centralized employee database are available. We also gave points to software that offer org charts, employee self-service portals, report templates, and data export options.
18% of Overall Score
In this criterion, we looked for full-service payroll with automatic year-end reporting, tax filings, and tax remittance services. We also checked if it handles employee benefits and allows benefits broker integration.
12% of Overall Score
Here, we considered the software’s time tracking and leave management functionalities and whether its time data connects with a built-in payroll module. We also checked for manager approval workflows and if a mobile app is available that supports employee clock-in/out transactions.
10% of Overall Score
We looked for key features, such as resume parsing, applicant screening questions, multi-job board syndication, and interview scheduling.
10% of Overall Score
We checked if the software has a built-in performance management module with review cycles and goal-tracking features. We also looked for simple staff survey tools.
Meet the Experts
The following HR experts contributed to this article:
Robie Ann Ferrer is an HR expert writer at Fit Small Business, focusing on small business HR and payroll software content. Her software product recommendations are based on more than five years of experience writing about and evaluating HR systems for small to mid-sized businesses (SMBs). She also has 10 years of expertise in handling different facets of human resources, including managing HRIS, time tracking, and pay processing software. These allowed her to provide insights to help business owners determine which platform best fits their needs. | |
Jessica Dennis is the HR lead writer at TechnologyAdvice and also lends her expertise reviewing content for Fit Small Business. She has B.A. in English Literature from the University of Michigan and over six years of experience in onboarding, payroll, benefits, compliance, and workforce management as an HR generalist. Since joining TA, she’s covered additional topics like DEI, engagement, training, communication, hiring, and performance management best practices. Her expertise, in-depth research, and hands-on experience with HR software ensures she provides the best people operations and technology insights to readers. When she’s not writing, you can find her obsessing over her labrador retriever, crocheting, or jumping into the nearest body of water. |
HR Software Frequently Asked Questions (FAQs)
HR software is beneficial for small businesses as well. It can help automate HR processes, save time, reduce administrative work, and ensure compliance with labor laws, even with limited HR resources.
HR software can vary in cost, but it is often cost-effective for small businesses in the long run. It can reduce administrative overhead and improve efficiency, making it a valuable investment.
The best HR software is the one that meets the requirements of your company. BambooHR, which topped my list, is also a good option because it has a wide range of HR features that can accommodate your employee management needs.
HR software is designed to be user-friendly, and you don’t necessarily need extensive IT expertise to use it. However, some level of training or support may be beneficial during implementation.
For small businesses, HR teams mostly use time tracking, employee data management, and payroll software. As the organization grows, HR departments may upgrade their systems to add staff scheduling, benefits management, and performance reviews. If their company hires often, then they may also get a recruitment software that can track applicants and streamline the hiring process.
To ensure data security, choose HR software providers that adhere to data protection regulations, implement encryption, access controls, and offer regular security updates to protect your HR data.