The sales operations role—also known as sales ops—helps sales teams do their jobs more efficiently. The sales ops role is shifting to focus more on managing the sales technology stack, specifically customer relationship management (CRM) software. It’s crucial that your CRM not only works optimally for sales reps, but for the support staff that assist…
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11 Best Sales Automation Software for 2020
Sales automation software makes sales professionals more efficient by removing manual processes, fostering collaboration, and uncovering critical information to move the sales process forward and close deals faster. We’ve identified 11 sales automation tools designed to help small business owners enable their teams and enhance their sales process in a variety of ways. Top 11…
The Top Places to Get an 800 Number & How It Benefits Your Business
An 800 number, or toll-free number, is a type of phone number that lets your audience call you at no cost to them. These numbers, which have a specialized prefix, can also make your company look like an established enterprise compared to your competitors that use a local number. Best of all, they are available…
VoIP vs Landline: Which Is Better for Small Business?
Between a voice-over-internet-protocol (VoIP) phone system and a traditional landline, it seems like picking a business phone solution should be an easy choice. In our heavily technology-reliant world, most businesses opt for VoIP technology. However, there are some companies that still choose a landline system for their business needs. When to choose a VoIP service:…
The Ultimate Guide to Customer Relationship Management Software
Customer relationship management (CRM) software helps sales teams manage and organize leads, prospects, and current customers to help sales teams make sure nothing slips through the cracks. It includes tools like contact management, advanced reporting, and lead prioritization. Costs range from free to more than $100 per month, depending on the CRM provider and its…
8×8 vs Nextiva: Which Is Better for Small Business?
Voice-over-internet-protocol (VoIP) phone systems 8×8 and Nextiva each have their own unique benefits that can make one service more beneficial for small business customers than the other. For example, 8×8 includes unlimited calling beyond the U.S. and Canada, while Nextiva supports large conference calls and custom greetings. : Best for companies that have many business…
Nextiva vs Vonage: Which Is Better for Small Business?
Nextiva and Vonage are voice-over-internet-protocol (VoIP) phone providers with similar features like SMS texting and call log reports. The two services are highly comparable in terms of service and overall quality, but the features included in each service tier vary, which can result in one service being better than the other for your small business….
13 Best Sales Enablement Tools 2020
Sales enablement is an umbrella term that describes a range of methods and tools that are used to increase the effectiveness of sales organizations and individual salespeople. We looked at a range of software tools that help streamline processes to develop a list of the best tools to help enable your sales team. Top 13…
6 Best Call Center Phone Systems for 2020
A call center phone system can help teams handle incoming call traffic by answering calls and routing callers to the right extension, even when there is a high volume of incoming calls. They also can include advanced features like unlimited domestic calling and interactive voice response (IVR) features. We looked at the best call center…
How to Setup VoIP Phone Service in 9 Steps
Voice-over-internet-protocol (VoIP) services offer customers a wealth of features at a more affordable price than landline-based setups. However, the setup process may seem overwhelming, especially if this is your first time. Luckily, there are simple steps that can help you assess your budget and figure out what your desired features are before you need to…
6 Best VoIP Apps for Business 2020
The majority of today’s leading voice-over-internet-protocol (VoIP) services come standard with mobile apps for both iOS and Android devices. We examined the best apps on the market and evaluated them based on price, functionality, and usability. We then narrowed them down to the best six before picking the overall winner. VoIP systems are great for…
6 Best join.me Alternatives
join.me is a virtual meeting app that includes screen sharing and video conferencing. It allows a maximum of 250 participants per meeting, 1TB of storage, and it ranges between $10 and $30 per user, per month on a yearly basis. However, though rich in features and a relatively low price tag, join.me is only one…