A business phone number is important because it represents your company. It also keeps your work calls separate from your personal presence. A business phone number can usually be set up in a matter of minutes and can take the form of a local number, a toll-free 800 number, or a customized vanity number like…
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Top 6 Virtual Phone Number Providers 2020
Virtual phone systems provide business users with a dedicated business line to add to their existing mobile phone or landline. They also provide advanced features like automated attendants and mobile apps. We examined the best virtual phone services available today and evaluated them based on pricing, features, and usability. Top 6 Virtual Phone Number Providers…
6 Best VoIP Headsets 2020
A VoIP (voice-over-internet-protocol) headset offers a hands-free option for making and receiving VoIP telephone calls. It has a built-in microphone so that you are free to do things like type or pull up support tickets while managing your phone calls. We compared several different headsets to find our pick for the best, looking at aspects…
How to Hire a High-performing Sales Team in 9 Steps
Hiring a sales team can be a costly and time-consuming process for businesses. However, recruiting and hiring the best talent is critical to meeting your company’s goal and limiting turnover as much as possible. Fortunately, recruiting and training the right people doesn’t have to be complicated. We’ve created this guide with nine steps to help…
10 Auto-attendant Scripts That Leave a Good Impression
In most cases, your automated attendant’s greeting will be the very first contact a customer has with your organization. As such, you want to make the best impression possible when deploying auto-attendant scripts. The best scripts sound professional, deliver clear, helpful information about your company, and make it easy to reach different extensions for further…
11 Best Sales Forecasting Tools & Software for 2020
Sales forecasting tools and software use various business data to help you project expected revenue. They are beneficial for sales teams because they help sales managers compare sales targets, achieved sales, and expected sales more accurately. Furthermore, many forecasting tools help automate the process, saving valuable time for your sales management team. 1. Pipedrive Cost:…
6 Best RingCentral Alternatives 2020
RingCentral is a full voice-over-internet-protocol (VoIP) solution for businesses that has plenty of features, including video and audio conferencing, SMS messaging, and voicemail-to-text. We examined alternatives to RingCentral, looking at criteria such as price, customer satisfaction, and ease of use to find our pick for the best overall RingCentral alternative. Top RingCentral Alternatives & Competitors…
6 Alternatives to CRM Integration With Basecamp
Basecamp is a project management tool used by thousands of businesses. Unfortunately, there are no officially supported customer relationship management (CRM) platforms that integrate directly with Basecamp, but many can connect through third-party tools like Zapier. However, many of the features that make Basecamp useful are already built into a variety of CRMs on the…
How to Use RingCentral With Microsoft 365
RingCentral is a full voice-over-internet-protocol (VoIP) system providing communication methods like SMS texting and video conferencing. With higher service tiers, it also offers many useful business tools, including the RingCentral for Office 365 integration app. This powerful blend of RingCentral’s features in the Microsoft environment combines the convenience of both services for seamless communication. RingCentral…
13 Sales Metrics to Track to Improve Performance
Sales metrics are measurements of activities and performance within the sales process, and specifically what actions are taking place in your sales pipeline. They give businesses insight into how well their salespeople are performing and reveal top performers and opportunities for improvement. We’ve identified 13 sales metrics you can use to optimize sales performance. The…
How to Use RingCentral With Zendesk
Zendesk is a customer communications suite that helps businesses manage and improve interactions with their clients using tools like live text chat and activity tracking. RingCentral is a powerful voice-over-internet-protocol (VoIP) system with unlimited domestic calling, video conferencing, and file-sharing capabilities. The two systems can connect with one another to help you better serve your…
How to Become a Sales Manager in 9 Steps
Becoming a sales manager involves taking on additional responsibility for the performance of a sales team and is often a promotion after demonstrating consistent performance as a sales rep. Sales managers can be promoted internally or recruited, but in both cases, there are specific steps you should consider if this is a career path you…