GoToConnect (formerly known as Jive) and RingCentral are two of the best platforms for voice-over-internet-protocol (VoIP) services. They provide cloud-based communications for businesses to better communicate internally and externally with features like unlimited calling, SMS, voicemail, and more. GoToConnect and RingCentral both provide easy-to-use platforms, but each has its own perks and quirks that make…
RingCentral vs Vonage: Which Is Better for Small Businesses?
RingCentral and Vonage are two of the biggest names in cloud communications. Both provide voice-over-internet-protocol (VoIP) solutions for businesses, but each takes a different focus. Vonage offers a more straightforward VoIP solution with more customized pricing plans, while RingCentral delivers a robust, unrivaled feature set. Both providers deliver the standard unlimited calls and messaging you’d…
Sales Performance Review Templates & Management Software
Routine performance reviews help managers provide feedback to their sales team and identify areas of high performance or where improvement is needed. Having a performance review template saves time by eliminating the need to create a new document from scratch each review period. They are also used to standardize the sales performance management process and…
15 Essential Sales Forecast Templates for Small Businesses
A sales forecast template is a customizable document that helps you project future sales for your team. Online template costs typically range from free to under $100 and are usually designed for Excel or Google Sheets. To help you speed up your search, we’ve compiled this list of 15 templates designed for a variety of…
6 Best Google Voice Alternatives in 2021
As a voice-over-internet-protocol (VoIP) system, Google Voice is easy to use, especially for those already using Google products. Business owners appreciate features like voicemail transcriptions and unlimited short service messaging (SMS). However, companies wanting an international presence, unified communications (UC) platforms, or an auto-attendant turn elsewhere for their small business phone system. We compared several…
RingCentral vs Grasshopper: Which Is Better for Your Small Business?
Both RingCentral and Grasshopper are excellent call management solutions. You get one or more toll-free or local numbers and other standard business phone features for a low monthly cost. Each provider has been in business since 2003 and offers mobile apps and browser-based calling. However, these cloud-based business phone systems use different pricing models, including…
The Ultimate Guide to Lead Generation
Lead generation is a set of tactics used to attract potential customers and move them into your sales funnel. It involves engaging prospects, capturing their interest, and nurturing them into customers. Small businesses use a range of strategies for generating leads from inbound marketing to prospecting—and even purchasing verified lead lists. Lead generation works by…
How to Get More Referrals & Gain Raving Fans
It’s no secret that referrals from satisfied customers are much more likely to generate new customers than any other form of sales or marketing communication. After all, few things are more reassuring than a positive endorsement from someone you know and trust. In this article, we share with you the most powerful ways sales leaders…
RingCentral vs 8×8: Which Is Better for Small Businesses?
RingCentral and 8×8 are two of the world’s leading global cloud communications platforms. As voice-over-internet-protocol (VoIP) services, they facilitate better experiences between employees and customers by employing modern-day conversation tools like chat, messaging, phone calls, video calls, file sharing, and more. These two software solutions share a lot in common, but a few nuances make…
Top 6 HIPAA-compliant Video Conferencing Systems in 2021
With more healthcare providers taking their consultations online, doctors, front-line workers, and patients need reliable video conferencing systems. However, due to data privacy and confidentiality, the best software solutions must strictly comply with the Health Insurance Portability and Accountability Act (HIPAA). It’s a federal law requiring businesses to protect patient health information from being shared…
Sales Performance Management: Get the Most Out of Your Team
As someone who leads a sales team, your role is to motivate and resource your team to ensure it’s able to reach its goals. That can seem like a huge challenge, but the good news is there are tools and strategies you can use to help maximize your team’s performance. In this article, we’ll cover…
6 Best IVR Systems for 2021
Interactive voice response (IVR) systems work by responding to callers’ voice commands and contribute to the customer experience while saving businesses time. We compared a dozen advanced business phone solutions, looking for services that offered frustration-free call routing and advanced voice recognition capabilities. However, to be included in our list, services had to also be…