Google Voice is a free virtual phone service that gives you a local phone number that can be forwarded to a cell phone or a landline, allowing you to separate professional from personal calls. It’s also easy to get a Google Voice number. All you have to do is register for an account, pick a…
Call Tracking: What It Is & How to Use It
Call tracking gives you the ability to trace a call’s source and determine where it came from. Businesses can use phone call tracking as an especially helpful tool in terms of lead nurturing; it is easier to see which advertising methods are working the best and which outlets your clients are using to contact you….
10 Auto-attendant Scripts That Leave a Good Impression
Auto-attendant services allow clients to route calls themselves, either by issuing voice commands or by selecting a button from a preconfigured menu of options, which can save them time and potential frustration. However, these systems work best when the script used to introduce the auto-attendant’s menu of options is professional-sounding and easy to follow. We…
11 Best Sales Gamification Software Tools
Sales gamification software are applications that turn performance measurement into a game by adding elements such as competitions, badges, levels, prizes, or leaderboards. Businesses use them to motivate salespeople and make it easy to visualize performance through fun and interactive ways. We evaluated dozens of options to bring you this list of the top 11…
6 Best Lead Management Software Options
Lead management software helps sales teams organize and prioritize their leads with tools like lead scoring, filtering, and qualification. Though teams could store data in spreadsheets or in paper files, the best tool for the job is a customer relationship management system (CRM) designed to help sales professionals optimize their use of the lead data…
How to Plan & Run a Client Meeting Successfully
Running a successful client meeting is one of the most important skills a salesperson can learn. Understanding your meeting purpose, building rapport, and engaging in productive conversations can be the difference between a meeting that gets you closer to closing the deal and a waste of valuable time. These steps will help you prepare and…
5 Best HIPAA-compliant CRMs for Healthcare
HIPAA-compliant customer relationship management (CRM) software is critical for healthcare organizations. This is because attracting and retaining new patients or clients needs to be a top priority for services to stay relevant and competitive. We identified the top five CRMs that comply with the latest patient privacy rules to help your practice or health-related service…
6 Best Auto-attendant Phone Systems
An automated attendant is a feature that can greet callers and route them to preconfigured extensions without a human getting involved. Multilevel attendants also have the ability to route calls to external numbers. We looked at the best auto-attendant phone systems on the market and compared them based on overall cost, ease of use, and…
6 Best Social CRM Platforms
Social customer relationship management (CRM) platforms combine traditional CRM software with social media tools that help businesses better engage with prospects and customers on websites like Facebook and LinkedIn with CRM integrations. We reviewed a variety of CRM software that offer robust social tools alongside core customer relationship management features like sales forecasting and pipeline…
How to Integrate Constant Contact With CRMs
Constant Contact is powerful email marketing software small businesses use for new and existing customer outreach and communication. Integrating Constant Contact with customer relationship management (CRM) software works by ensuring the most up-to-date contact information is synchronized between platforms. It also ensures your email campaigns use the most current email address on file, reducing bounce…
6 Best CRMs for Nonprofits
Customer relationship management (CRM) software for nonprofits helps organizations like charities and churches raise money, manage donor outreach, and strengthen volunteer relationships. We reviewed a variety of CRMs specifically designed for nonprofits as well as general purpose solutions that are adaptable to nonprofit environments. Check out our top six CRM recommendations and our choice of…
What Is Emotional Selling & How Is It Effective?
While many people think that emotions have no place in sales and it’s logic that matters, that’s simply not true. All sales deal with some degree of emotion, making it of utmost importance for salespeople to recognize and understand. It’s critical for sales managers to learn about emotions that motivate customers and training sales reps…