HubSpot and Marketo are two leading marketing automation software products. Both can create automated marketing campaigns that convert leads into customers with features like landing pages, lead capture forms, and email marketing. However, HubSpot is best for businesses needing a full suite of marketing and sales tools while Marketo is best for enterprise-level email automation….
All Sales Articles - Page 14
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6 Best CRMs for Mac Users in 2019
CRMs for Mac users help teams that use Apple devices and tools like Mail or Safari better manage their sales pipelines. We looked at a variety of CRM options and narrowed it down to the top six based on price, Apple-specific integrations, and customer support to learn which is the best overall for Mac users….
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6 Best Social CRM Platforms for 2018
Social customer relationship management (CRM) platforms combine traditional CRM software with social media management features, allowing businesses to better engage with prospects and customers online. We compared nearly 20 CRM options based on cost, ease of use and social features to find the top six social media CRM platforms platforms, including the best overall. Top…
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9 Ways Live Chat Can Help You Achieve First Contact Resolution
First contact resolution is a metric used by companies to measure the percentage of customer inquiries that are resolved by a service team on the first interaction, representing overall customer satisfaction. Live chat apps are sometimes used as the first point of contact to quickly solve customer inquiries on the first interaction in an efficient…
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6 Best Field Service Management Software for Sales
Field service management software helps businesses manage customer work orders and streamlines the process of assigning technicians, equipment, and inventory to customer projects. We looked at dozens of providers and narrowed the list down to the six best options for small businesses based on pricing, usability, and integrations, arriving at the best overall. Top 6…
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How to Add Chat to a Website in 5 Steps
Chat software is a great way for companies to interact with customers and prospects online. While it seems difficult, adding chat to a website can take as little as five minutes. Install a small piece of code on your site and you should be able to customize how your chat looks, displays, and interacts with…
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6 Best QuickBooks CRM Options for 2018
A QuickBooks CRM is one that integrates with QuickBooks and helps businesses by consolidating customer and accounting information in one interface. We examined several options to identify the top six based on criteria like direct QuickBooks integration, ease of use, alerts, and notifications in order to arrive at the overall best solution for small businesses….
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6 Best Customer Engagement Software Programs for 2018
Customer engagement software helps facilitate key interactions between customers and businesses, which can increase brand loyalty and repeat purchases. To determine the best customer engagement software, we evaluated dozens of options based on price and communication and engagement features, arriving at the top six as well as the best overall. Top 6 Customer Engagement Software…
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6 Best Sales Management Mobile Apps for 2018
Sales management mobile apps help sales and account managers streamline activities and manage their pipelines on the go. We evaluated dozens of mobile sales apps and narrowed it down to the top six tools for 2018, as well as the best overall. Key features like reporting, mobile pipeline management, and ease of use were part…
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Zendesk vs. Freshdesk: Price, Features, & What’s Best in 2018
Freshdesk and Zendesk are customer help desk platforms for small businesses that feature chat, self-help knowledge base, social media monitoring, and ticket automation. Freshdesk is the top choice for businesses looking for the best overall set of features at an affordable price, while Zendesk is good for larger teams needing advanced reporting or customization. Along…
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6 Best Project Management Software for 2018
Project management software helps teams plan, implement, and manage projects from start to finish. We looked at a variety of project management software solutions and narrowed it down to the top six. We then compared and contrasted the price, features and customer support to learn which one stood out as the best overall. Top 6…
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Nextiva vs. Vonage: Price, Features, & What’s Best in 2018
Nextiva and Vonage offer VoIP business phone service with call controls, mobile apps, and a virtual receptionist. Nextiva’s pricing starts at $19.95 and is good for businesses wanting a combination of standard features at an affordable price. Vonage’s pricing starts at $19.99 and is right for businesses wanting a customizable phone system. When to Use…
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