RingCentral is a full voice-over-internet-provider (VoIP) telephone service for businesses. Beyond the capability to make and receive telephone calls, RingCentral offers features like business SMS texting, internet faxing, and a robust auto-attendant. This last benefit can also be configured for an even more customized caller experience thanks to RingCentral’s partnership with Snap Recordings, a professional…
All Sales Articles - Page 16
Top 11 Sales Training Ideas: Resources for Sales Teams
There are many different types of salespeople who work in a range of industries across the world, and there’s no one magic secret to training them to do their best work and win the most customers. However, as a sales manager, it’s critical to invest in continual training and development for your sales team. This…
How to Connect Zoho CRM & RingCentral in 3 Steps
Zoho CRM is a customer relationship management (CRM) software that helps users keep track of trends, manage contacts, and nurture leads. RingCentral is a highly rated, voice-over-internet-protocol (VoIP) phone system that supports a number of powerful integrations, like its app (called Zoho for RingCentral). This app is simple to install and makes it easier for…
6 Best Account Management Software 2020
Account management is a function of customer relationship management (CRM) software intended to help businesses organize their sales efforts with multiple divisions, locations, and points of contact. We evaluated dozens of CRM-related software options to find the best for account management based on their account hierarchies and how well they facilitate the overall sales process….
Business Phone Number: Local Number, 800 Number, or Vanity Number?
A business phone number is important because it represents your company. It also keeps your work calls separate from your personal presence. A business phone number can usually be set up in a matter of minutes and can take the form of a local number, a toll-free 800 number, or a customized vanity number like…
6 Best VoIP Headsets 2020
A VoIP (voice-over-internet-protocol) headset offers a hands-free option for making and receiving VoIP telephone calls. It has a built-in microphone so that you are free to do things like type or pull up support tickets while managing your phone calls. We compared several different headsets to find our pick for the best, looking at aspects…
How to Hire a High-performing Sales Team in 9 Steps
Hiring a sales team can be a costly and time-consuming process for businesses. However, recruiting and hiring the best talent is critical to meeting your company’s goal and limiting turnover as much as possible. Fortunately, recruiting and training the right people doesn’t have to be complicated. We’ve created this guide with nine steps to help…
11 Best Sales Forecasting Tools & Software for 2020
Sales forecasting tools and software use various business data to help you project expected revenue. They are beneficial for sales teams because they help sales managers compare sales targets, achieved sales, and expected sales more accurately. Furthermore, many forecasting tools help automate the process, saving valuable time for your sales management team. 1. Pipedrive Cost:…
6 Alternatives to CRM Integration With Basecamp
Basecamp is a project management tool used by thousands of businesses. Unfortunately, there are no officially supported customer relationship management (CRM) platforms that integrate directly with Basecamp, but many can connect through third-party tools like Zapier. However, many of the features that make Basecamp useful are already built into a variety of CRMs on the…
How to Use RingCentral With Microsoft 365
RingCentral is a full voice-over-internet-protocol (VoIP) system providing communication methods like SMS texting and video conferencing. With higher service tiers, it also offers many useful business tools, including the RingCentral for Office 365 integration app. This powerful blend of RingCentral’s features in the Microsoft environment combines the convenience of both services for seamless communication. RingCentral…
13 Sales Metrics to Track to Improve Performance
Sales metrics are measurements of activities and performance within the sales process, and specifically what actions are taking place in your sales pipeline. They give businesses insight into how well their salespeople are performing and reveal top performers and opportunities for improvement. We’ve identified 13 sales metrics you can use to optimize sales performance. The…
How to Use RingCentral With Zendesk
Zendesk is a customer communications suite that helps businesses manage and improve interactions with their clients using tools like live text chat and activity tracking. RingCentral is a powerful voice-over-internet-protocol (VoIP) system with unlimited domestic calling, video conferencing, and file-sharing capabilities. The two systems can connect with one another to help you better serve your…