RingCentral and 8×8 are two major names in the VoIP industry, and there are pros and cons to each. Both cloud-based phone services include calling, texting, and voicemail, and both are also suitable for small business or enterprise settings. However, RingCentral is the better option for multichannel communication, while 8×8 better serves international businesses. When…
All Sales Articles - Page 17
How to Sell Stock Photos Online: Top 11 Places to Sell Your Photography
Selling stock photos online is a terrific way to make money from your photography. There are many ways to go about selling your photos, but 11 stand out above the rest. The easiest way to sell photos is to become a contributor on stock image sites that already have millions of buyers, such as Shutterstock,…
What Is a CRM & Why It’s Critical for Business
Customer relationship management (CRM) software is a database used to track customer activities, leads, and sales opportunities. Since all sales information is logged in your CRM, it provides business insights for your entire sales, marketing, customer service, and finance teams, and allows you to tailor interactions and enhance the relationship with your customers. How a…
How to Build an Effective Inside Sales Team in 5 Steps
Building an effective inside sales team includes finding great talent and teaching them skills such as cold calling, qualifying prospects, promoting your products and services, and closing deals remotely. Unlike outside sales reps, they often rely more on technology, such as video conferencing tools, email, and phone systems, to communicate with prospects. Inside sales teams…
Unique Selling Proposition: Definition, Examples & Benefits
A unique selling proposition (USP) is the reason your product or service is different from the competition and answers the customer’s question, “Why should I buy your product instead of someone else’s?” Creating one for your business means identifying the factors that set you apart and crafting a message that ties them to your customer’s…
Sales Onboarding for New Team Members
Sales onboarding is the process of training, coaching, and educating newly hired sales team members in an organization. It involves giving new hires the skills, knowledge, and tools to do their job well. It also helps them understand the culture of the organization and learn how the sales process works so they can close deals…
15 Sales Interview Questions & Answers to Hire the Best Sales Candidate
Hiring excellent salespeople is the lifeblood of any sales organization. You’ll never hit your sales goals without putting the right team in place, so it’s key to make sure you have a great interview process in place to hire the right people. Know what questions you plan to ask, and what to look for in…
5 Ways CRM Can Help Your Business Grow
When business owners think about how to improve customer satisfaction, the first thing that often comes to mind is customer relationship management (CRM) software. After all, “customer relationship” is part of the title. However, CRM can also help grow your business in ways that go beyond the customer relationship. 1. Increased Employee Satisfaction While one…
6 Best CRMs That Integrate With Xero
Xero CRM integration can allow businesses to sync contacts, create invoices, and track customer payments from within one platform, closing gaps in information and reducing the time spent switching between the two tools. We evaluated dozens of CRMs and compiled a list of the six best CRMs offering Xero CRM integration, including the best overall….
eVoice vs Grasshopper: Price, Features & What’s Best in 2020
eVoice and Grasshopper are voice-over-internet-protocol (VoIP) business phone systems that provide users with a separate phone number and remote call forwarding functions to mobile phones or landlines. eVoice is a great budget-friendly service for separating your workflow from your personal data, while Grasshopper adds powerful business tools for the businessperson on the go. When to…
Free Sales Call Report Template: PDF, DOCX & Auto-CRM Reports
Sales call reports provide information on engagements with prospects and customers and clarity around lead or deal status. They can also highlight trends and identify areas for improvement. We’ve provided two free sales call report templates that can be printed as PDFs or saved and edited as Word documents to help you create your own….
How to Recruit Salespeople: 9 Ways to Find the Best Talent
Recruiting sales reps is a critical part of any small business. Even if you have the best products and services in the industry, they won’t sell themselves without effective salespeople to sell them. Finding and hiring the best sales reps is key to closing sales, increasing revenue, and building a strong, robust sales team. We’ve…