Business landline setups transmit calls over the traditional copper landline network, which has been in place for more than a century. While expensive, these systems provide time-tested reliability, even in the event of a power outage. The fact they run independently of an internet connection also makes them an attractive alternative to internet-based services. Landline…
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6 Best VoIP Apps for iPhone in 2020
Most of today’s leading voice-over-internet-protocol (VoIP) solutions offer softphone apps for iPhones and other mobile devices. We looked at the best VoIP apps for iPhone and evaluated them based on cost, features, and usability. We narrowed them down to the best six before picking a best overall solution. 6 Best VoIP Apps for iPhone for…
Best 6 Softphone Providers for 2020
A softphone is software provided by your voice-over-internet-protocol (VoIP) provider, which allows you to make phone calls with no hardware but your computer, tablet, or similar device via a desktop app. We chose the six top softphone providers for businesses based on factors like ease of use, best features, and overall price. Top 6 Softphone…
6 Best Insurance CRM Software 2020
An insurance customer relationship management (CRM) tool helps agents and brokers manage policies and renewables, prioritize leads, and connect to prospects with tools like document handling and workflow automation. We examined 20 general and insurance-specific programs, comparing price and functionality to identify the top six for small agencies and overall best for growing teams. Top…
The Ultimate Guide to Sales Forecasting + Free Template
Sales forecasting involves estimating future sales or revenue. It’s done by examining past sales performance while considering upcoming campaigns, initiatives, or marketplace trends. You can forecast sales by multiplying the value of your sales pipeline by the probability of closing those deals, or by multiplying your historical periodic performance by your current growth. Using a…
Phone Tree: What It Is & How to Set One Up in 2020
A phone tree is a menu-driven phone system that routes callers to an extension or person as well as sends messages to a large group of people. Setting up a phone tree is a three-step process that includes drawing out your tree, assigning employees to call groups, and programming the tree into your VoIP service….
6 Best Grasshopper Alternatives for 2020
Grasshopper is one of the best virtual phone solutions available today because it is powerful and easy to use. However, there are plenty of alternatives on the market that offer features Grasshopper does not. We took a look at the best Grasshopper alternatives on the market and evaluated them based on pricing, features, and usability….
7 Steps to Train Your Team on CRM (+ Free Checklist)
For most companies, buying customer relationship management (CRM) software is a sizable financial investment. However, CRMs are only effective when used properly, which all begins with creating a proper team training program that ensures team buy-in, is broken out into digestible sessions, and incorporates the best practices that fit your business. Free CRM Training Checklist…
How to Use Trello as a CRM in 4 Steps
Trello is primarily a project management software, but it can be easily customized for basic CRM functionality using its Kanban interface, custom fields, calendar, and Google Drive integrations. This allows businesses with simple sales processes to use Trello as a way to save money on CRM software. However, while Trello is free to start using,…
6 Best Answering Services for 2020
Business answering services leverage either human or automated attendants to answer incoming calls, receive messages, and route callers to extensions. Organizations can use them to take calls at all hours or at specific times. We looked at the best answering services on the market and evaluated them based on price, usability, and feature set. Top…
6 Best Free & Paid Open Source CRM Software 2020
Open source customer relationship management (CRM) software is a customizable application that manages contacts and deals. It is often free to download but typically requires advanced technical ability to implement and use. We compared a variety of solutions for functionality, installation difficulty, technical support, and overall ease of use to arrive at the best six…
How to Sell Stock Photos Online: Top 11 Places to Sell Your Photography
Selling stock photos online is a terrific way to make money from your photography. There are many ways to go about selling your photos, but 11 stand out above the rest. The easiest way to sell photos is to become a contributor on stock image sites that already have millions of buyers, such as Shutterstock,…