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6 Best Account Management Software 2020

By Lisa McGreevy on June 10, 2020 | Account Management, Buyer's Guide, Sales

Account management is a function of customer relationship management (CRM) software intended to help businesses organize their sales efforts with multiple divisions, locations, and points of contact. We evaluated dozens of CRM-related software options to find the best for account management based on their account hierarchies and how well they facilitate the overall sales process….

Business Phone Number: Local Number, 800 Number, or Vanity Number?

By Robert Watts on June 8, 2020 | How To, Sales, Sales Tools

A business phone number is important because it represents your company. It also keeps your work calls separate from your personal presence. A business phone number can usually be set up in a matter of minutes and can take the form of a local number, a toll-free 800 number, or a customized vanity number like…

6 Best VoIP Headsets 2020

By Robert Watts on June 4, 2020 | Buyer's Guide, Sales, Sales Tools

man using voip headset

A VoIP (voice-over-internet-protocol) headset offers a hands-free option for making and receiving VoIP telephone calls. It has a built-in microphone so that you are free to do things like type or pull up support tickets while managing your phone calls. We compared several different headsets to find our pick for the best, looking at aspects…

How to Hire a High-performing Sales Team in 9 Steps

By Jess Pingrey on June 4, 2020 | How To, Sales, Sales Management

Hiring a sales team can be a costly and time-consuming process for businesses. However, recruiting and hiring the best talent is critical to meeting your company’s goal and limiting turnover as much as possible. Fortunately, recruiting and training the right people doesn’t have to be complicated. We’ve created this guide with nine steps to help…

11 Best Sales Forecasting Tools & Software for 2020

By Jess Pingrey on June 4, 2020 | Buyer's Guide, Sales, Sales Management

Sales forecasting tools and software use various business data to help you project expected revenue. They are beneficial for sales teams because they help sales managers compare sales targets, achieved sales, and expected sales more accurately. Furthermore, many forecasting tools help automate the process, saving valuable time for your sales management team. 1. Pipedrive Cost:…

How to Use RingCentral With Microsoft 365

By Robert Watts on May 29, 2020 | How To, Sales

voip phone system

RingCentral is a full voice-over-internet-protocol (VoIP) system providing communication methods like SMS texting and video conferencing. With higher service tiers, it also offers many useful business tools, including the RingCentral for Office 365 integration app. This powerful blend of RingCentral’s features in the Microsoft environment combines the convenience of both services for seamless communication. RingCentral…

13 Sales Metrics to Track to Improve Performance

By Jess Pingrey on May 28, 2020 | Sales, Sales Reports, What is

sales metrics

Sales metrics are measurements of activities and performance within the sales process, and specifically what actions are taking place in your sales pipeline. They give businesses insight into how well their salespeople are performing and reveal top performers and opportunities for improvement. We’ve identified 13 sales metrics you can use to optimize sales performance. The…

How to Use RingCentral With Zendesk

By Robert Watts on May 28, 2020 | How To, Sales

VOIP System

Zendesk is a customer communications suite that helps businesses manage and improve interactions with their clients using tools like live text chat and activity tracking. RingCentral is a powerful voice-over-internet-protocol (VoIP) system with unlimited domestic calling, video conferencing, and file-sharing capabilities. The two systems can connect with one another to help you better serve your…

How to Become a Sales Manager in 9 Steps

By Jess Pingrey on May 27, 2020 | How To, Sales, Sales Management

Becoming a sales manager involves taking on additional responsibility for the performance of a sales team and is often a promotion after demonstrating consistent performance as a sales rep. Sales managers can be promoted internally or recruited, but in both cases, there are specific steps you should consider if this is a career path you…

15 Best Sales Management Tools 2020

By Jess Pingrey on May 21, 2020 | Listicle, Sales, Sales Management

Sales management tools are applications, programs, or software that provide business owners, managers, and supervisors tools such as reporting and dashboards to help them visualize team performance and identify areas for improvement. We reviewed dozens of applications and arranged this list of the 15 best sales management tools for helping sales team leaders be most…

6 Best CRM for LinkedIn Integration 2020

By Lisa McGreevy on May 6, 2020 | Buyer's Guide, Sales, Sales Tools

Contact relationship management (CRM) for LinkedIn integration turbocharges your processes by pulling data like job titles automatically and allowing you to communicate directly with leads through tools like LinkedIn Sales Navigator. We looked at several options to determine the best CRM for LinkedIn integration and found the six options for small to enterprise-level businesses. Top…

The 7 Best Professional Voicemail Greetings (+ Example Scripts)

By Lisa McGreevy on May 4, 2020 | Buyer's Guide, Sales, Sales Tools

Professional voicemail greetings are important because they are an extension of your brand, reflect your level of professionalism, and offer important information to your customers. To help you create a message for your business that really shines, we’ve outlined seven types of professional voicemail greetings with scripts that can be adapted for your specific needs….

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