A unique selling proposition (USP) is the reason your product or service is different from the competition and answers the customer’s question, “Why should I buy your product instead of someone else’s?” Creating one for your business means identifying the factors that set you apart and crafting a message that ties them to your customer’s…
All Sales Articles - Page 20
Sales Onboarding for New Team Members
Sales onboarding is the process of training, coaching, and educating newly hired sales team members in an organization. It involves giving new hires the skills, knowledge, and tools to do their job well. It also helps them understand the culture of the organization and learn how the sales process works so they can close deals…
15 Sales Interview Questions & Answers to Hire the Best Sales Candidate
Hiring excellent salespeople is the lifeblood of any sales organization. You’ll never hit your sales goals without putting the right team in place, so it’s key to make sure you have a great interview process in place to hire the right people. Know what questions you plan to ask, and what to look for in…
5 Ways CRM Can Help Your Business Grow
When business owners think about how to improve customer satisfaction, the first thing that often comes to mind is customer relationship management (CRM) software. After all, “customer relationship” is part of the title. However, CRM can also help grow your business in ways that go beyond the customer relationship. 1. Increased Employee Satisfaction While one…
6 Best CRMs That Integrate With Xero
Xero CRM integration can allow businesses to sync contacts, create invoices, and track customer payments from within one platform, closing gaps in information and reducing the time spent switching between the two tools. We evaluated dozens of CRMs and compiled a list of the six best CRMs offering Xero CRM integration, including the best overall….
eVoice vs Grasshopper: Price, Features & What’s Best in 2020
eVoice and Grasshopper are voice-over-internet-protocol (VoIP) business phone systems that provide users with a separate phone number and remote call forwarding functions to mobile phones or landlines. eVoice is a great budget-friendly service for separating your workflow from your personal data, while Grasshopper adds powerful business tools for the businessperson on the go. When to…
Free Sales Call Report Template: PDF, DOCX & Auto-CRM Reports
Sales call reports provide information on engagements with prospects and customers and clarity around lead or deal status. They can also highlight trends and identify areas for improvement. We’ve provided two free sales call report templates that can be printed as PDFs or saved and edited as Word documents to help you create your own….
How to Generate Leads Without Cold Calling: 9 Alternative Methods
Cold calling, or phoning a prospect with whom you’ve had no prior contact, is a common technique for developing new sales leads. However, it is not the only effective way to fill sales funnels. These nine tips on how to generate leads without cold calling are perfect alternatives for sales agents and business owners alike….
How to Conduct Sales Performance Reviews
Many salespeople dread performance reviews because they worry about a poor review—which often signals a disconnect between sales managers and reps. However, conducting performance reviews should be more than issuing ratings and scores. It should be a dynamic conversation and opportunity to recognize achievements and strengths while identifying and addressing room for growth and improvement….
What Is a Predictive Dialer?: Definition, Cost, Features & Providers
A predictive dialer is a software system that can automatically dial phone numbers without human intervention. They connect sales agents and other workers to prospects as quickly as possible so they do not spend unnecessary time going through contact lists and entering digits. Predictive dialers are usually bundled with contact center systems. There is no…
How to Create a Google Sheets CRM in 7 Steps (+ Free Template)
Customer relationship management (CRM) software helps sales teams keep track of leads, contacts, and opportunities. While dedicated CRM software includes added functionality, you can easily set up a Google Sheets CRM to keep track of the most important information if you are just starting out. We’ll show you how in just seven simple steps. Of…
Best Multi-line Phone Systems for Small Businesses in 2020
Multi-line phone systems, or desk phones, allow for multiple numbers to be provisioned on a single hardware unit. This streamlines call management and improves communication efforts with internal and external callers. To determine the best solution for small businesses, we assessed the most popular multi-line phones and evaluated them based on the criteria outlined below….