All Sales Articles - Page 20

RingCentral and 8×8 are VoIP business phone systems with features like unlimited calling, automated attendants, and multiple lines. RingCentral starts at $29.99 per month and is designed to scale with growing teams. 8×8 offers unlimited international calling for as low as $25 per month, making it great for organizations with an overseas business presence. When…

Sales automation is a series of actions that eliminate the manual process of moving deals through a sales pipeline. It’s used by salespeople to save time and focus efforts on activities that drive relationships like conversations and appointments. Sales automation software ranges from full-featured CRMs with email campaigns, to workflow tools that connect different software….

Freshdesk and Freshservice are both Freshworks products, but designed for very different purposes. Freshdesk is customer-facing help desk software, priced from $0 to $109/user per month. Alternatively, Freshservice is internal IT help desk software used to manage your company’s internal IT support with prices starting at $19 to $99/user per month. When to Use Freshdesk…

Ooma is one of the leading VoIP phone systems with a wealth of features. However, the service requires upfront investment in hardware and lacks customization. Therefore, we looked at the 20 best Ooma competitors on the market and compared them based on price, features, and other factors to determine the best alternatives for small business….

A public branch exchange (PBX) phone system is hardware and software that receives incoming calls and routes them without human intervention via a voice menu of options. PBX can be free or as much as $1,000 depending on the system. They also provide access to calling features such as call transfers, call scheduling, and more….

Social selling is a way of using social media to communicate directly with prospects. These low-cost but equally effective to traditional sales strategies allow salespeople to guide potential clients in completing the sales process. We asked experts and searched top blogs for social selling tips that help boost sales and improve your bottom line. Here…

A CRM for nonprofits helps organizations like charities and churches raise money and manage donor and volunteer relationships. We compared several nonprofit-specific CRMs as well as general use options to determine the top six and overall best CRMs for nonprofits using criteria like ease of use, affordability, and nonprofit-specific features like donor management. Top 6…

Account management is a function of customer relationship management (CRM) software intended to help businesses organize their sales efforts with multiple divisions, locations, and points of contact. We evaluated dozens of CRM-related software options to find the best for account management based on their account hierarchies and how they facilitate the overall sales process. Top…

Customer relationship management (CRM) tools and content management systems (CMS) are two types of software used for sales and marketing. CRMs help manage contacts and sales opportunities while CMS software is used to create and publish content on a website. Businesses use each for different aspects of marketing their business and selling products and services….

Insightly and HubSpot are customer relationship (CRM) software with free and paid upgrades. Both include contact management, sales pipelines, and email integration, among other features. However, HubSpot CRM is more ideal for startups wanting a basic free CRM with unlimited users while Insightly is a better fit for businesses wanting combined contact and project management….

Voice-over-Internet-Protocol (VoIP) technology makes calls using an internet connection instead of a regular phone. Advantages of VoIP systems include robust calling features, greater scalability and portability, and potentially significant cost savings. However, there are disadvantages when using a VoIP system, such as power and internet dependency, sometimes resulting in inconsistent call quality. Companies find that…