Office Technology

Hand grabbing the receiver of a phone.

Office Technology

What Is VoIP (Voice-over-Internet-Protocol)? Definition & How It Works

June 16, 2022. 8 MIN READ Written By: Corey McCraw

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Corey McCraw

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Marianne De Guzman

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Silvana Peters

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Sam Dadofalza

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Elizabeth Kraus

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Unified communication, unified communications platform, consistent unified user interface concept.

Office Technology

9 Tips for Using Unified Communications and Collaboration Tools Efficiently

June 29, 2022. 9 MIN READ Written By: Corey McCraw

Finger pressing the enter key with the text "Unified Communication" on it.

Unified Communications: A Guide for Small Businesses

Video call conference mobile apps grouped in icon folder with a cup of coffee in the background.

6 Best Low-cost or Free Unified Communications Platforms

Woman operator wearing a headset with her teammates in the background.

UCaaS vs CCaaS: Which Is Best for Your Business?

Team communication apps on an iPhone screen.

7 Best Team Communications Apps for Collaboration

A user opens the Microsoft Teams mobile app.

25 Useful Slash Commands in Microsoft Teams to Boost Your Productivity

8x8 X Series vs RingCentral MVP: Which UCaaS Is Better?

3D illustration of VoIP

7 Best Small Business VoIP Services

January 19, 2023. 13 MIN READ Written By: Marianne De Guzman

Hand grabbing the receiver of a phone.

What Is VoIP (Voice-over-Internet-Protocol)? Definition & How It Works

VOIP button on the touch screen with a futuristic background

How to Set Up a VoIP System in 7 Steps

male hand dialing a telephone

Choosing a Business Phone Number? What You Need to Know

VoIP phone

VoIP Speed Test: Free Network Quality Tool

Hand holding phone, laptop and telephone

VoIP vs Virtual Phone Systems: Which Is Best for Your Business?

Hand holding a mobile phone.

6 Best Virtual Phone Number Providers

Female call center agent sitting on her working station.

6 Best Call Center Phone Systems

January 24, 2023. 11 MIN READ Written By: Silvana Peters

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12 Best Call Center Phone System Features Your Business Should Have

call center agents

25 Call Center Metrics & KPIs to Enhance Efficiency

female call center agents

6 Best Call Center Phones

A male call center agent using a VoIP Bluetooth headset.

7 Best VoIP Headsets

Working with remote access software in laptop

6 Best Remote Access Software for Small Business in 2023

man in front of computer

7 Best Auto Dialer Apps of 2023

online meeting

6 Best Video Conferencing Software

May 05, 2022. 11 MIN READ Written By: Corey McCraw

Google Meet vs Microsoft Teams: Which Team Chat App Is Best?

man in front of computer working while having a video conference

6 Best GoToMeeting Alternatives

Zoom Review: Features, Alternatives & Pricing for 2023

doctor with headset during a video consult with a patient with the flu

5 Best HIPAA-compliant Video Conferencing Solutions

Back rear view happy millennial female employee looking at computer monitor, holding online video call negotiations meeting.

How to Record Online Meetings & Share Them With Colleagues

employee having a conference meeting

7 Best Free Conference Call Services

A person using computer sending message with wooden email address symbol.

10 Best Business Email Providers for Small Business in 2023

March 21, 2023. 17 MIN READ Written By: Elizabeth Kraus

Phone and laptop with email notification icon on screen.

Free Business Email: 9 Legit Ways to Get Free Addresses in 2023

Woman composing email on her laptop.

5 Professional Email Address Ideas & Examples

Email Inbox

How to Create a Professional Email Address in 4 Steps

woman agent wearing a headset. answering a call

7 Best Answering Services for Small Business in 2023

January 27, 2023. 10 MIN READ Written By: Marianne De Guzman

Businessman using office gadgets

30 Must-Have Office Gadgets for 2023

Home office setup tips

25 Best Home Office Setup Ideas for 2023 (+ Productivity Hacks)

Geek Squad Prices, Rates, Services & Alternatives

Meet our Experts

Corey McCraw

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Marianne De Guzman

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Silvana Peters

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Sam Dadofalza

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Elizabeth Kraus

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