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Office Technology

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Office Technology

What Is VoIP (Voice-over-Internet-Protocol)? Definition and How It Works

April 18, 2022. 12 MIN READ Written By: Corey McCraw
  • VoIP

    The History of VoIP Over the Last 55 Years (1966 to 2021)

  • woman on a phone

    VoIP vs Landline? Which Works Best for Your Business

  • close up of a man holding a phone

    What is HD Voice Calling? A Feature Guide

Meet our Experts

Corey McCraw

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Rain Francisco-Cabasi

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Marianne De Guzman

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Elizabeth Kraus

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  • Unified Communications (UCaaS)
  • Voice Over IP Technology (VoIP)
  • Call Center Phone Systems
  • Audio & Video Conferencing
  • Business Email
Unified communication, unified communications platform, consistent unified user interface concept.
Office Technology

9 Tips for Using Unified Communications & Collaboration Tools Efficiently

March 21, 2022. 9 MIN READ Written By: Corey McCraw
Finger pressing keyboard

What Is Unified Communications? A Guide for Small Businesses

Video call conference mobile apps grouped in icon folder with a cup of coffee in the background.

6 Best Low-cost or Free Unified Communications Platforms for 2022

Woman operator wearing a headset with her teammates in the background.

UCaaS vs CCaaS: What the Difference Is & When To Use Them

Team communication apps on an iPhone screen.

6 Best Team Communication Apps for Collaboration

A user opens the Microsoft Teams mobile app.

25 Useful Slash Commands in Microsoft Teams to Boost Your Productivity

Logo of 8x8 X Series and RingCentral MVP.

8x8 X Series vs RingCentral MVP: Which UCaaS Is Better in 2022?

3D illustration of VoIP
Buyer's Guide

7 Best Small Business VoIP Services of 2022

March 28, 2022. 11 MIN READ Written By: Corey McCraw
hand grabbing the receiver of a phone

What Is VoIP (Voice-over-Internet-Protocol)? Definition and How It Works

VOIP button on the touch screen with a futuristic background

How to Set Up a VoIP System in 8 Steps

male hand dialing a telephone

Choosing a Business Phone Number? What You Need to Know

VoIP phone

VoIP Speed Test: Free Network Quality Tool

hand holding phone, laptop and telephone

VoIP vs Virtual Phone Systems: Definitions & Which Is Best

hand holding a mobile phone

6 Best Virtual Phone Number Providers for 2022

Female call center agent sitting on her working station.
Buyer's Guide

5 Best Call Center Phone Systems for 2022

February 09, 2022. 10 MIN READ Written By: Corey McCraw
Showing a female call center agent in a phone call.

12 Best Call Center Phone System Features Your Business Should Have in 2022

call center agents

11 Call Center Metrics & KPIs to Enhance Efficiency

female call center agents

6 Best Call Center Phones of 2022

male call center agent

7 Best VoIP Headsets

working in laptop

5 Best Remote Access Software

man holding a disposable cup while having a call

6 Best Auto Dialer Software for Small Business

online meeting
Buyer's Guide

6 Best Video Conferencing Software for 2022

May 05, 2022. 11 MIN READ Written By: Corey McCraw
Google Meet vs Microsoft teams logo

Google Meet vs Microsoft Teams: Which Is Best for Small Businesses in 2022

man in front of computer working while having a video conference

6 Best GoToMeeting Alternatives

Zoom logo

Zoom Review: Is It the Best for Video Conferencing in 2022?

doctor with headset during a video consult with a patient with the flu

5 Best HIPAA-compliant Video Conferencing Solutions of 2022

Back rear view happy millennial female employee looking at computer monitor, holding online video call negotiations meeting.

How to Record Online Meetings & Share Them With Colleagues

employee having a conference meeting

6 Best Free Conference Call Services for 2022

A person using computer sending message with wooden email address symbol.
Buyer's Guide

6 Best Business Email Providers for Small Businesses in 2022

April 26, 2022. 14 MIN READ Written By: Elizabeth Kraus
phone and laptop with email icon on screen

6 Legit Ways to Get a Free Business Email Address

woman composing email on her laptop

5 Professional Email Address Ideas & Examples

Email Inbox

Create a Professional Email Address in 4 Easy Steps

Meet our Experts

Corey McCraw

More about Author

Rain Francisco-Cabasi

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Marianne De Guzman

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Elizabeth Kraus

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LATEST ARTICLES

a close up of hand holding a Voip phone

March 8, 2021

What Is Predictive Dialer Software & How It Helps Businesses

WRITTEN BY: Robert Watts

February 23, 2021

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nextiva vs vonage

February 4, 2021

Nextiva vs Vonage: Which Is Better for Your Small Business?

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8x8_vs_nextiva

January 18, 2021

8×8 vs Nextiva: Which Is Better for Small Businesses?

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hand pointing to press button number on telephone

January 7, 2021

6 Best VoIP Services for Home Offices

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