Office Technology

Hand grabbing the receiver of a phone.

Office Technology

What Is VoIP (Voice-over-Internet-Protocol)? Definition & How It Works

June 16, 2022. 8 MIN READ Written By: Corey McCraw

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Corey McCraw

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Marianne De Guzman

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Silvana Peters

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Elizabeth Kraus

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Unified communication, unified communications platform, consistent unified user interface concept.

Office Technology

9 Tips for Using Unified Communications and Collaboration Tools Efficiently

June 29, 2022. 9 MIN READ Written By: Corey McCraw

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What Is Unified Communications? A Guide for Small Businesses

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6 Best Low-cost or Free Unified Communications Platforms for 2022

Woman operator wearing a headset with her teammates in the background.

UCaaS vs CCaaS: What the Difference Is & When To Use Them

Team communication apps on an iPhone screen.

6 Best Team Communication Apps for Collaboration

A user opens the Microsoft Teams mobile app.

25 Useful Slash Commands in Microsoft Teams to Boost Your Productivity

8x8 X Series vs RingCentral MVP: Which UCaaS Is Better in 2022?

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7 Best Small Business VoIP Services of 2022

March 28, 2022. 11 MIN READ Written By: Corey McCraw

Hand grabbing the receiver of a phone.

What Is VoIP (Voice-over-Internet-Protocol)? Definition & How It Works

VOIP button on the touch screen with a futuristic background

How to Set Up a VoIP System in 8 Steps

male hand dialing a telephone

Choosing a Business Phone Number? What You Need to Know

VoIP phone

VoIP Speed Test: Free Network Quality Tool

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VoIP vs Virtual Phone Systems: Which Is Best for Your Business?

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6 Best Virtual Phone Number Providers for 2022

Female call center agent sitting on her working station.

5 Best Call Center Phone Systems for 2022

February 09, 2022. 10 MIN READ Written By: Corey McCraw

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12 Best Call Center Phone System Features Your Business Should Have in 2022

call center agents

11 Call Center Metrics & KPIs to Enhance Efficiency

female call center agents

6 Best Call Center Phones of 2022

A male call center agent using a VoIP Bluetooth headset.

7 Best VoIP Headsets of 2022

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5 Best Remote Access Software

man in front of computer

The 6 Best Auto Dialer Apps

online meeting

6 Best Video Conferencing Software for 2022

May 05, 2022. 11 MIN READ Written By: Corey McCraw

Google Meet vs Microsoft Teams: Which Is Best for Small Businesses in 2022

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6 Best GoToMeeting Alternatives

Zoom Review: Is It the Best for Video Conferencing in 2022?

doctor with headset during a video consult with a patient with the flu

5 Best HIPAA-compliant Video Conferencing Solutions of 2022

Back rear view happy millennial female employee looking at computer monitor, holding online video call negotiations meeting.

How to Record Online Meetings & Share Them With Colleagues

employee having a conference meeting

6 Best Free Conference Call Services for 2022

A person using computer sending message with wooden email address symbol.

6 Best Business Email Providers for Small Businesses in 2022

April 26, 2022. 14 MIN READ Written By: Elizabeth Kraus

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6 Legit Ways to Get a Free Business Email Address

woman composing email on her laptop

5 Professional Email Address Ideas & Examples

Email Inbox

Create a Professional Email Address in 4 Easy Steps

Meet our Experts

Corey McCraw

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Marianne De Guzman

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Silvana Peters

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Elizabeth Kraus

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