How To Process Bank Reconciliations in QuickBooks Online

Transcription

hi this is Tim yod with fit small business today I'm going to teach you how to reconcile your bank account in QuickBooks Online this is one of our free 46 QuickBooks Online tutorials that you can find by Googling fit small business QuickBooks Online tutorials so let's get started at our QuickBooks dashboard so in order to do a bank reconciliation there's several ways you can get to it I like to go to accounting reconcile okay let's reconcile our business checking account okay and so this brings us our beginning balance now I've made a sample bank statement that we're going to use so just a very simple B bank statement our beginning our beginning balance matches and now we want to enter our ending balance which is 8,655 94 so this comes from your bank statement and our ending date is October 20th okay so let's start reconciling okay so up top here it's going to show you your statement ending date plus and minus anything that you mark as being cleared and that gives you your cleared balance okay so um let's go through here and let's close the screen so we can see now we're going to trace our transactions from this screen oh so okay we've we've transferred all of these transactions over from our uh bank account in our electronic uh Bank feed so it automatically marks them as being cleared I don't like that that's confusing I like to do it all manually okay so I'm going to unselect them and good um so okay so let's Trace from these transactions to our bank statement so we have a utility bill from Verizon of 36357 yes there's the 36357 if it was a piece of paper I'd put a check mark on it here I'm just going to put a one next to it that means that we've traced it so 36357 now we have these Bank fees so we have a bank fee and then sales tax on the bank fee and then they were waved so 745 and 45 cents we're going to trace all four of these at the same time over to our bank statement and here we see them okay we have a $75 check number 5021 check 5250 21 is 29425 well that's wrong isn't it so let's flip back here we see here 29425 is actually check 5022 so we can do some investigation find figure out which is right well here let's say our bank statement is right right so that's actually check 5021 so we can go in here open this check and we can actually change the check number to 5021 to match our bank statement because our books were incorrect now it's telling us we already have another check 521 do you want to save it anyway yes now we know this 5021 is incorrect so we can go in here and let's just put a question mark after it I don't know if it'll allow us to do that okay there we go so this is a good example of as you're doing your bank reconciliation you don't need to leave the reconciliation to make changes okay we were able to correct this Bank uh this check number based on our bank statement and now we can clear it so 29425 come over here 29425 okay um the $75 let's go over here and the $75 doesn't show up here which isn't surprising for a check right this is a paper check and so the paper check just hasn't cleared the bank yet and so it's going to be an outstanding check so not going to check it off okay we have a deposit of 12250 and a deposit of 1212 so let's go over here a deposit of 1212 and a deposit of 1250 very good so those are both there we can check them off as cleared okay and now we have a an expense of 10921 let's go over here 10921 okay so go back here this is marked off okay so we can go we can see that everything in our QuickBooks is on our bank statement except for this one paper check which is fine it's a paper check it's probably just hasn't been uh deposited by the vendor yet and made it to our bank so this is fine everything looks good here now let's Trace from our bank state statement back to QuickBooks and here we can see all of these have been ticked off except for this automatic insurance payment on October 1st so we can add that automatic insurance payment right that cleared up bank it's not in QuickBooks that's the problem we need to enter it in QuickBooks so Insurance expense of 15321 okay so can we add a transaction here I don't see a way to add a brand new transaction so what I'm going to do is I'm going to click on expense I'm actually just going to hover over expense and then go to expenses and I'm going to rightclick and open a new tab so you don't have to you can have multiple tabs open in QuickBooks online at the same time that's a nice little timesaver okay so let's add a new expense for this insurance bill not sure we have a vendor yet for insurance uh let's just call it New York City Insurance okay can comes out of business checking that's good um the the payment date was October 1st according to the bank okay and it was automatic withdrawal um category let's just call it Insurance okay and let's select the class as admin because in our settings we've chosen to always track classes for all expenses okay so we can do save and close okay now let's go back switch tabs back to our reconciliation and now we'll have to refresh the screen in order for the effect to take the change to take effect now we should show that transaction is being uncleared yes we do here is the oh I think I forgot to put an amount in there so the pay the amount should be 15321 so we can modify that right here let's just click on it 153 21 save and now we can click it here go back to our statement 15321 Market is cleared on our statement and there we go we can see our difference is zero so our ending statement balance is 865 94 and then we have our beginning balance minus the six payments that we've showed is cleared here plus the four deposits we've shown as cleared here equals our cleared balance our statement ending balance equals our cleared balance so that is great okay so we are reconciled notice this one account this one transaction that's not cleared that's our outstanding check that's going to show up next month as an outstanding transaction and the same list of transactions will mark it off when it clears next month okay so let's go ahead and finish our reconciliation you have reconciled the re the account we can view our Reconciliation Report okay shows all of the expenses that cleared all of the deposit that cleared and then it shows this uncleared check of $75 commonly called an outstanding check of $75 so you want to keep an eye on these outstanding these un these uh uncleared checks because if you get a check that ends up being you know N9 months old and it's never cleared you might want to follow up with that vendor see if the check got lost maybe you have to issue a new check um something like that but this is only this is only a few days this was only written four days before the statement date so it's not surprising that it hasn't cleared cleared the bank yet okay so you can print that if you'd like and that is how you reconcile your checking account in QuickBooks online please check out our other 46 free tutorials by Googling fit small business QuickBooks Online tutorials

This transcript was generated automatically from the video's captions and may contain errors.

Published: Jul 7, 2023
Updated: Jun 19, 2025
7 minute read

In this guide, we’ll show you how to complete a bank reconciliation in QuickBooks Online, which can help verify that all the activities in your bank account are recorded accurately. To successfully reconcile your transactions against your bank statement, the difference between the ending balance and cleared balance should be zero. If the difference isn’t zero, we have troubleshooting tips to help you locate the discrepancies.

 

Step 1: Navigate To the Reconciliation Window

From the left menu bar, hover over Accounting, then click on Reconcile, as shown below.

Section in QuickBooks showing how to navigate to the Reconcile screen.
Navigate to the reconciliation window in QuickBooks Online

Seeing a different left-side navigation menu?

QuickBooks has two user views: Business View and Accountant View. Your left-side navigation menu may look different depending on the user view you are in.

If your sidebar menu is not what is shown in our tutorial, it means that you are on Business View. We prefer and recommend using the Accountant View because it shows a full range of business accounting features and tools that you can use in QuickBooks.

To verify whether you’re using the Business View, click on the cog wheel at the top right-hand corner of your QuickBooks dashboard, and check whether the button on the lower right-hand says Switch to Accountant view, as shown below. If so, then it means you are on Business View.

Screen showing where to verify whether you are using the Business View or Accountant View in QuickBooks Online
Verify whether you are using Business View or Accountant View in QuickBooks

Step 2: Select the Bank Account to Reconcile

Choose the bank account you want to reconcile in QuickBooks, then enter the ending account balance and date from your bank statement. You can also add the service charge and interest earned—if they aren’t already in QuickBooks.

Screen where you can choose the account to reconcile in QuickBooks, including other details like beginning and ending balance.
Enter information for bank reconciliation in QuickBooks

A. Account: Choose the bank account you wish to reconcile from the drop-down menu.

B. Beginning balance: This is the beginning balance of your bank account, and it must agree with your bank statement. In subsequent months, it’ll roll over automatically from the prior month’s ending balance.

C. Ending balance: Enter the ending balance from your bank statement.

D. Ending date: Indicate the ending date of your statement period.

E. Service charge fields: You may need to input a service charge amount if your bank imposes service charges for maintaining your account or processing transactions. Enter the service charge’s date, the amount, and the expense account to be charged if it isn’t in the system. You may use an expense account like “Bank Service Charges.”

F. Interest earned fields: Fill in these fields if your bank pays you interest on your account balance. If it hasn’t been recorded in QuickBooks, specify the date, interest earned, and the account where you want to record the interest earned, such as interest income.

When you’ve entered all the information from your bank statement, click the green Start reconciling button to continue.

Step 3: Begin Matching Transactions

The QuickBooks reconciliation screen contains a summary of cleared transactions at the top and a detailed list of transactions at the bottom.

Reconciliation screen with labelled sections like cleared transactions summary and list of transactions.
QuickBooks bank reconciliation screen before reconciliation
  • A. Cleared transactions summary:
    • The statement ending balance and beginning balance are populated automatically based on the information entered in Step 2.
    • The cleared balance in item A is calculated as the beginning balance minus payments cleared plus deposits cleared.
    • The sum of the cleared transactions—which are selected using the radial button (item C)—is reflected in payments + deposits (the entries beneath cleared balance).
    • The difference between the statement ending balance and the cleared balance is shown on the rightmost of the summary.
  • B. List of transactions: This includes all of the account’s QuickBooks transactions that haven’t cleared the bank prior to this statement period; thus, they should be reconciled. Note that some transactions might not be cleared due to several reasons, such as a duplicate entry or a check that hasn’t been cashed. Any transactions that won’t be cleared this month will appear again next month.
  • C. Radial buttons: Click the radial button on the right side of a transaction that cleared the bank on this period’s statement.

Trace the transactions from the detailed list to your bank statement. When you have a match, click the radial button next to the transaction and place a checkmark next to the transaction on your bank statement. When you click a radial button, the transaction will be reflected in the summary of cleared transactions at the top of the screen.

Step 4: Confirm the Bank Reconciliation Has a Difference of Zero

To complete the reconciliation process, you must verify that the difference is zero. If it is, then click the green Finish now button in the upper right-hand corner of the screen, as seen in the sample completed reconciliation below.

A sample of a successful reconciliation performed in QuickBooks Online.
Completed reconciliation in QuickBooks Online

If the difference is not zero, we recommend that you try to locate transactions that aren’t recorded in QuickBooks. If you still can’t fix the discrepancy, we cover troubleshooting tips on finding the difference later on, after Step 5.

Step 5: Review and Save QuickBooks Bank Reconciliation Reports

After clicking Finish now, QuickBooks will display a confirmation with a link to view the reconciliation report.

Confirmation message indicating a successful bank reconciliation in QuickBooks.
QuickBooks bank reconciliation confirmation message

Click View reconciliation report to view the report. The top of the report will display summary information similar to the top of the reconciliation screen. Perhaps the most useful information on the report is the list of uncleared, or outstanding, checks and deposits, which you’ll find at the bottom.

Sample reconciliation report in QuickBooks Online.
Reconciliation report in QuickBooks Online

Alternatively, if you want to access and review reconciliation reports without going through the reconciliation screen, you can navigate to the Reports tab in QuickBooks. Locate “Reconciliation Reports” in the report center, and QuickBooks will take you to the History by account screen. Here, you can track reconciliation history and access reports at any time.

Screen where you can track reconciliation history and view reconciliation reports by account.
Track reconciliation history in QuickBooks Online

8 Troubleshooting Tips for Bank Reconciliation in QuickBooks Online

1. Verify Beginning Balances Equal

The beginning balance in the summary at the top of the QuickBooks reconciliation screen must equal the beginning balance on your bank statement. If you reconciled the account successfully in the prior month, yet your beginning balance doesn’t match your bank statement, then a previously cleared transaction has changed. QuickBooks will provide a link on the screen where you input the statement summary to help you find the changed transaction.

2. Start From the Beginning

If this is the first time you’re reconciling this account, the beginning balance in QuickBooks will be zero. Make sure you’re using the very first bank statement for that account. You may have to go back many months and then move forward, reconciling one month at a time. If it’s impossible to start your reconciliation in the first month of the bank account, you might need an experienced bookkeeper to help with your first reconciliation to get you on track.

3. Review the Bank Statement Information in QuickBooks

Triple-check the statement balance, service charge, and interest income you entered from the bank statement. Make sure the service charge and interest income are only entered during the reconciliation if they aren’t already in QuickBooks.

4. Look for Your Exact Difference

If your difference is, for example, $21.50, then look for a transaction for this amount on either your bank statement or the QuickBooks list of transactions. You can click on the amount column in the QuickBooks reconciliation screen to sort the transaction by amount.

5. Balance One Transaction Type at a Time

Many bank statements will separately summarize deposits and withdrawals as does the summary at the top of the QuickBooks reconciliation screen. First, try to match total bank deposits to total QuickBooks deposits by reviewing only deposit transactions. Then, match total withdrawals from QuickBooks and the bank statement.

6. Investigate Unmarked Transactions in QuickBooks

Double-check that all the unmarked transactions in the reconciliation window don’t appear on the bank statement. If the transaction is on your bank statement, then the radio button should be marked in the reconcile window.

7. Investigate Unmarked Transactions on Your Bank Statement

Verify that all transactions on your statement have been matched to QuickBooks. Add any transactions that are missing from QuickBooks by clicking the green Finish later button and entering the transactions as normal.

8. Take a Break

If you have been at it for a while and you need a break, QuickBooks allows you to pick up where you left off. Click the Finish later button to save the work you have done so far. Sometimes, taking a breather can help you spot what’s causing the difference.

The most important thing you can do to keep your reconciliations simple is to do them monthly, shortly after receiving your bank statements. The longer you wait to reconcile your accounts, the more difficult it will be.

Why Bank Reconciliation in QuickBooks Is Important

QuickBooks Online, our best small business accounting software, can help you ensure the accuracy of your bank transactions with its excellent bank reconciliation feature. You’ll be able to identify discrepancies, such as bookkeeping errors or omissions.

For instance, forgetting to record automatic withdrawals in QuickBooks is a common mistake, and banks occasionally make mistakes as well. Additionally, QuickBooks Online’s bank reconciliation feature can catch any fraudulent transactions in your account.

Reconciling your bank accounts in QuickBooks accomplishes three main things:

  1. All bank transactions are recorded: Reconciling your bank account to QuickBooks ensures that all transactions listed in your bank account are recorded in QuickBooks.
  2. All QuickBooks transactions occurred: Sometimes, a transaction in QuickBooks can be created inadvertently. If this transaction involves a bank account, a bank reconciliation will identify the bogus transaction.
  3. All transaction amounts are correct: A bank reconciliation ensures transactions exist on both the bank statement and within QuickBooks, so you should find the same amounts.

Frequently Asked Questions (FAQs)

What if I can't find a matching transaction during bank reconciliation in QuickBooks?

If you can’t find a matching transaction, you can mark it as an outstanding transaction or create a new transaction in QuickBooks.

Can I reconcile credit card accounts in QuickBooks Online?

Yes, you can. The process is the same as bank reconciliation. The main difference is that you’ll be reconciling credit card transactions instead of bank transactions.

Can I run bank reconciliation reports in QuickBooks?

Yes, you can generate bank reconciliation reports in QuickBooks Online. These reports provide a summary of the reconciled transactions and help you review the reconciliation process and its results.

Wrap Up

You now know how to process bank reconciliation in QuickBooks Online. The next lesson in our tutorial series is on managing downloaded credit card transactions in QuickBooks Online. It will teach you how to review, classify, and accept or exclude transactions that are imported automatically from your connected credit card accounts.

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Mark Calatrava

Mark Calatrava

Accounting Expert at Fit Small Business

Mark Calatrava is an accounting expert for Fit Small Business. He has covered more than 50 accounting software for small businesses and niche industries and has developed an in-depth knowledge of the important features of accounting software, including how the importance of these features vary by business. As a QuickBooks ProAdvisor, Mark has extensive knowledge of QuickBooks products, allowing him to create valuable content that educates businesses on maximizing the benefits of the software.

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