How To Customize Expense Settings in QuickBooks Online

Transcription

hi this is tim yoder with fit small business today i'm going to show you how to customize your expense settings in quickbooks online this is one of our free 46 quickbooks online tutorials if you prefer written instructions including screenshots you can google fit small business quickbooks online tutorial you may want to follow along in your own quickbooks if you don't already have a subscription to quickbooks online there's a link below this video you can click to sign up for a free 30-day subscription so let's get started customizing your expense settings in quickbooks online so the first thing we need to do is from your dashboard we need to go to your quickbooks online company settings so let's click the cogwheel in the upper right corner and then in the first column under your company let's go to account and settings and then let's go to the expenses in your left menu bar and here are the three sets of options we're going to work with today so bills and expenses click anywhere in this box to open up the options the first option is show an items table on expense and purchase forms so that's if you want to use items versus expenses previous lessons have talked about how to set up items we're going to keep that turned on track expenses and items by customer we're going to keep that turned on this is important if you want to both track expenses for or your profitability by customer as well if if you want to bill customers for the expenses so in addition to having the customers turned on if you want to bill customers for the expenses you're incurring you'll need to turn on this next box make expenses and items billable you can set a default markup rate perhaps you just want to pass through the cost but you may also want to mark it up so here is a default we have a hundred percent you'll be able to change that when you actually enter expenses this box lets you track billable expenses as income i think that looks a little bit odd on an income statement but i'm going to go ahead and check it for now so i can show you what it does and we'll just do it in a single account and then we'll check this to give us the ability to charge sales tax so obviously you're going to have to check with your local taxing authority see if you need to charge sales tax on the markup of expenses and then a default bill payment term so when you enter invoices from your vendors it'll give a default of net 30. of course you need to make sure when you enter the expenses that if it's different from net 30 if the terms the vendor gives you is different than net 30 that you change it to what the vendor actually specifies so that you're not late paying your bills okay so these are a little bit confusing so let's go ahead i want to do an example of setting up some bills and expenses and billing them to customers so you really understand what these options are doing so i'm going to first start by entering an invoice to record the expenses one thing if you're new to quickbooks you may not know you can do i'm just going to go up to the tab here so that i don't lose our spot in the account and settings i'm just going to right click and hit duplicate and i can have multiple tabs open in quickbooks at the same time now if you switch back and forth between tabs you'll need to update the screen to make any changes effective but you can work in multiple screens so that you don't lose your spot pretty cool and you can actually drag this around and if you wanted to you could drag it over put on a different monitor so you can view two screens at the same time a lot of people don't realize that you can do that and now you know okay so this is our duplicate screen so let's get out of accounting settings and let's go to expenses and i'm going to create a new bill so this is an invoice i just received from a vendor okay so let's say we incurred some sort of permit fee so let's find a vendor here that looks like it might charge us a permit fee county of middle field here we go county of middle field everything fills in according to how i set up the customer category details so this is when you do it directly to expense and so let's so what do we got for licenses we'll call it a business license and fees describe it as a permit let's say the amount was a hundred dollars okay oops sorry i closed that field amounts 100 now notice we have a billable column here okay this allows us to make it billable to a particular customer okay so we can pass through the expense on an invoice to a customer now let's flip back to our settings here in our settings make expenses and items billable if this was turned off we wouldn't have any of these options available okay so if you get to enter an expense you decide you want to pass it through to a customer by making a billable if this billable field is not here well this is the problem you don't have billable turned on in your settings okay excellent so we're going to make this billable remember our default percentage is 100 so that's what it's doing automatically let's say in this instance we only want to make it 50. so we can change our default here no problem okay so make that default kind of whatever you normally do but you can change it on every expense transaction if you'd like we're just going to build it to our very first customer erin and if we're keeping track of stuff according to class then we could enter a class here okay there we go so we've entered the expense we're going to mark it up fifty percent okay so let's hit save and close and now we've entered the expense okay now because we've made it billable to customers the invoice here is really easy so we can go sales let's go over to the invoices and we do have other tutorials that will step you through more slowly the process of creating invoices i'm just doing it quickly here trying to show you exactly what these options do in the settings so we're going to create an invoice let's choose that same customer as our very first one aaron fills in all the information because we've already set them up as a customer now this is the important part over here on the right hand side is expenses we can add to this invoice the reason it's showing up here is that when we entered the expense we said bill to aaron okay bill to this customer and so now we can see it shows up as a hundred and fifty dollars the hundred dollars expense plus the fifty percent markup so all we have to do is click add boom okay now it's added uh two lines in our screen here to our invoice the hundred dollar expense and the fifty percent markup now notice it tells us our customers won't see this i doubt you want your customers to see exactly how much you're marking up your expenses if you want we can just do a print here let's do a print preview just so you can see that in fact it does not show the fifty percent markup okay just shows permit hundred and fifty dollars okay good and that's all we've have to do so that's how easy it is to when you incur an expense market is billable give it the customer it includes it in that customer account until you create your next invoice for the customer then you look on the right hand side and it gives you all the expenses that can be added to that invoice pretty cool right okay so in order to do that let's flip back to our settings got to make sure that you have track expenses and items by customer turned on and mark expenses and items as billable turned on okay now let's talk about what this option does so remember i told you i don't really like having this turned on but i'm going to turn it on now it was turned i turned it on so you can see exactly what it does so let's go back over to our other tab and let's look at our income statement this is the only transactions i've had this period so we can see exactly what it did okay um so it showed our oh you know what i hadn't saved the transaction yet that's okay so this shows this is the way i like to show it it shows markup of fifty dollars and it shows an expense of zero because you've had the original expense and then it was reimbursed so the net expense is zero this is how i like to show it and this is how it'll show up when this button is off okay the reason it didn't show up the way i thought it would is i hadn't saved the settings yet if this gets turned on and i'll have to turn it on and then redo both the expense and the invoice so let's not do that but if it's turned on the way this income statement shows up is that it still has a separate line for markup but then it has another line for business expense reimbursements of a hundred dollars and then you come down here and the business license and fees would be a hundred dollars so you'd have 150 of income shown on two different lines and a hundred dollars of expenses for net income of 50. i don't like showing that i think it overstates your gross profit to me it makes a lot more sense to have the income and the reimbursement for the income directly offset each other and then just show the markup as profit okay so that's what that does okay again so i think that's that's what you need to know about those expense options okay hopefully the little example helped you understand what it is you're doing so i'm going to turn this off again i don't like that so let's hit save okay if you want to use purchase orders you can if you decide to use purchase orders if you're trying to use them and you can't find them make sure you come back here you probably have them turned off okay so you can turn on your purchase orders here you can use custom fields up to three of them so approved by is a very popular custom field you can show who approved this purchase order and then you can have a default message on your purchase orders custom transaction numbers if you turn this off quickbooks online will automatically generate your purchase order number if you turn it on it will automatically generate a number but you'll have the ability to override that number with a custom number usually when you do that is when you're trying to match your quickbooks transaction numbers to a separate system so if somehow you have a separate system using purchase orders but you still want to record purchase orders in quickbooks online then you need to turn on custom transaction numbers so you can input the purchase order number and then you can then match it between the two systems okay so let's keep our purchase orders turned on and now our email message to go with purchase orders so when we send a purchase order to a to a vendor so we're ordering materials we're going to send the purchase order to the vendor this is the default message that will go with that emailed purchase order okay pretty straightforward if you use purchase orders you can then once a purchase order is sent and you receive your goods and you receive an invoice you can convert that purchase order to an invoice automatically so that you don't have to duplicate the work that you'd already done setting up the purchase order so some some businesses like using purchase orders sums though that's going to be a personal preference but that's all there is to setting up your expense options in quickbooks online i hope you found this tutorial useful again we have 46 free tutorials if you simply google fit small business quickbooks online tutorials you have a great day and i appreciate your time thank you very much

This transcript was generated automatically from the video's captions and may contain errors.

Published: Apr 24, 2023
Updated: Jun 19, 2025
5 minute read

This tutorial covers how to customize the expense settings in QuickBooks Online to match your company’s needs. These settings let you activate important features and disable those you don’t need, as well as set up custom options, such as adding a markup to expenses billed to customers.

Step 1: Navigate To Account and Settings

Click on the cog wheel in the upper right corner of your QuickBooks Online screen and select Account and settings under Your Company in the first column, as shown below.

Screen showing how to navigate to Account and settings in QuickBooks Online
Navigate to Account and settings in QuickBooks Online

Step 2: Select ‘Expenses’

Next, click on Expenses in the left menu bar to reveal the three categories of expense settings: bills and expenses, purchase orders (POs), and messages.

Expenses tab under Account and settings in QuickBooks showing the categories you can adjust to customize expense settings
Expense settings in QuickBooks Online

 

Step 3: Customize Bills and Expenses

Let’s start by customizing your bills and expenses by clicking anywhere in the Bills and expenses section. The Bills and expenses section includes the following fields:

Bills and expenses screen showing the fields you can turn on and off in QuickBooks Online
Bills and expenses settings in QuickBooks Online

A. Show items table on expense and purchase forms: This setting must be turned on to assign expenses and purchases to “items” instead of directly to expense accounts. Items include the products and services that you sell to customers, so this option must be turned on if you have inventory. The use of items is a powerful feature of QuickBooks, so we highly recommend this option be activated.

B. Show Tags fields on expense and purchase forms: Tags are customizable labels that you can assign to transactions. Turn this setting on if you wish to categorize your expenses in a way that is not covered by the other fields available. For example, you might use tags to categorize expenses by department, project, or location or to identify expenses that are tax-deductible.

C. Track expenses and items by customer: This should be turned on so that you can assign expenses and items purchased to specific clients, and if you want to bill customers for expenses incurred on their behalf.

D. Make expenses and items billable: You should turn this setting on when you want to charge your customers for expenses you incurred on their behalf. For instance, if you are a consultant who travels to a client’s site and incurs expenses, such as hotel and meals, you can use this setting to bill your client for those expenses in addition to your consulting fees.

E. Markup with a default rate of: If you’ve decided to provide an option to bill expenses and items to clients, you can choose a default markup rate. If you leave this box unchecked, the expense or item will be billed to the customer at the actual cost. You can change the markup when creating an invoice.

F. Track billable expenses as income: There are two methods of accounting for the reimbursement of billable expenses. If you leave this box unchecked, the reimbursement will directly offset the original expense. If you check the box, the reimbursement will be recorded as income. Any markup of expenses will always be shown as income.

If you decide to track billable expenses as income, you must choose whether you want all billable expenses to be tracked in a single account or multiple accounts:

  • In a single account: All billable expenses will be tracked in an income account named “Billable Expense Income.”
  • In multiple accounts: A checkbox will be added to every income account information screen, so you can indicate which income accounts should be available to use for billable expense income.

G. Charge sales tax: If you’re required to collect sales tax from customers on billable expenses, check this box. Invoices for billable expenses will then include a field for sales tax.

H. Default bill payment terms: Most vendors will provide you with the payment terms for their invoices, which can be entered either in the vendor information screen or as the bill is input. The default payment term entered here will apply to bills for which the vendor hasn’t specified payment terms. By setting up payment terms in QuickBooks, you’ll receive reminders when a bill is coming due.

When you have customized all of your options under Bills and expenses, click the green Save button.

Step 4: Customize PO Settings

Click on Purchase orders to open the various options available.

Purchase orders settings in QuickBooks Online including custom fields and custom transaction numbers
Purchase order settings in QuickBooks Online

A. Use purchase orders: POs can be generated in QuickBooks and then emailed to vendors or printed. They can be converted to bills once the order is received. Toggle Use purchase orders to enable POs for your company.

B. Custom fields: You can add up to three custom fields to print on your POs. This option is great if your vendors request specific information excluded from the QuickBooks PO. If you purchase products with unique attributes or specifications, such as size, color, or style, you may want to add custom fields to your POs to capture this information.

C. Custom transaction numbers: If this box is unchecked, QuickBooks will automatically generate PO numbers. By checking the box, you can manually input PO numbers when they’re created. This option is nice if you want to match your PO to a vendor’s system.

D. Default message on purchase orders: You can provide a default message that will print on all POs. This message can be changed and customized when you create a PO.

When you’re satisfied with your choices, click the green Save button.

Step 5: Customize the PO Email

The last section of expense settings allows you to design a default email message to accompany POs emailed to vendors. Click on Messages to get started.

Purchase order email message in QuickBooks Online
Purchase order email message in QuickBooks Online

Customize the greeting, subject line, and message you wish to send with all POs. You can always change the email message when you send a PO. For instance, you might add a personal note when you send a PO to a long-time vendor. If you don’t like the changes you’ve made, click the green Use standard message button to return to the original settings. The last option is to have a copy of the email sent to the QuickBooks master administrator.

When you’re done customizing your PO email, click the green Save button.

The Importance of Customizing Expense Settings in QuickBooks Online

As our overall best small business accounting software, QuickBooks Online offers a wide range of expense customization options, allowing you to tailor your expense settings to your specific business needs. By customizing your expense settings, you can create a more accurate picture of your business expenses and track them more effectively.

For example, by using custom tags, you can categorize expenses according to different projects or departments and generate reports that provide a detailed breakdown of expenses by category. You can also set a default markup rate for expenses and ensure that your pricing is consistent across all products.

Frequently Asked Questions (FAQs)

How do I customize settings in QuickBooks Online?

To customize expense settings in QuickBooks, click the cog wheel and select “Account and Settings.” Then, choose “Expenses” and make any desired changes, such as adding or deleting expense categories and enabling custom fields for purchase orders.

Can I add custom fields to POs in QuickBooks Online?

Yes, you can add custom fields to POs in QuickBooks Online to capture additional information about purchases.

Can I set default markup rates for expenses in QuickBooks Online?

Yes, you can set default markup rates for expenses in QuickBooks Online by using the “Markup with a default rate of” setting.

Wrap Up

You have now learned how to customize your expense settings in QuickBooks Online. The next tutorial in our QuickBooks Online Training Course is how to set up advanced settings in QuickBooks Online, which will cover a wide array of options that will fine-tune your company file.

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Mark Calatrava

Mark Calatrava

Accounting Expert at Fit Small Business

Mark Calatrava is an accounting expert for Fit Small Business. He has covered more than 50 accounting software for small businesses and niche industries and has developed an in-depth knowledge of the important features of accounting software, including how the importance of these features vary by business. As a QuickBooks ProAdvisor, Mark has extensive knowledge of QuickBooks products, allowing him to create valuable content that educates businesses on maximizing the benefits of the software.

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