How to Set Up Products and Services Options in QuickBooks Online

Transcription

hi this is tim yoder with fit small business today i'm going to teach you how to set your product and services options in quickbooks online let's get started first let's look at our home page for our 46 free quickbooks tutorials you can find this by googling fit small business quickbooks online tutorials so today we're going to be talking about how to set your options for your product and services in quickbooks online if you're wanting to actually learn how to set up the products and services so the products and services themselves for instance an inventory item for each type of inventory you have you'll want to go to our sidebar and in the second part of our part one of lessons we have how to set up the product and services list so that's where you actually create the different types of products and services so what we're going to be talking about today is just how to set the options up for your products and services okay so let's start from our quickbooks online dashboard if you don't have a subscription yet to quickbooks online you can click the link below this video to get fifty percent off for three months so let's go to your cog wheel your settings options in the right corner and go to account and settings under your company and then sales and in our products and services section these are the five options that we're going to talk about today so the first option is our show product and services column on sales form so let's look exactly what the uh this column is because this really is the heart of what we're talking about when we're talking about our products and services so i'm going to get out of our account settings quickly and let's go to sales and let's look at an invoice look at this invoice to aaron okay so notice in our invoice here we have a product and services field and that's what we're talking about here so we have a we have a service item set up as nsf fee and by choosing that service item as we fill out the invoice it will actually route it to the correct account number so rather than creating invoices and indicating exactly which account we want it to go to we can indicate which product or service it is and that will then tell quickbooks which account to make it to and so the advantage of that is you can keep your chart of accounts much simpler you only have to have one revenue account and you can have all of these different products and services that you sell and be able to produce reports showing your numbers by product or service again without having to have a million different revenue accounts in your chart of accounts and so that's what we're really talking about today so we want to learn how to turn on and off this product and services column on our sales forms so let's escape from here i'm going to click the x now let's go back to our settings again so accountant settings sales and then this product and services section so i'm going to turn on the product and services column i highly recommend that everybody have that turned on again so you can use your products and services feature it's really the backbone of quickbooks online show the sku column so if your company uses its own set of skus to track products you can turn that on and that will provide you a field on your invoices in order to show the sku i have that turned off turn on the price rules so quickbooks online has very powerful pricing rules you can set special rules uh for pricing for maybe family members or for preferred customers one particular customer in particular and you can set these price rules to something like for this particular customer let's give them 90 percent off so if you want to be able to use the price rules you first have to turn them on in this section so i have that turned on if you want to track quantity and the price rate or if you want to track your inventory on hand you have to have these last two turned on if you have inventory so if you want to keep if you have something products you buy and sell and you keep on hand that's inventory you have to have these last two options turned on in order for quickbooks to track your inventory if you try to set up an inventory list item and you don't have these turned on it will tell you you have to turn them on okay great so that's how you set up your options for products and services and then again i highly recommend you look at our other lesson on how to actually create the products and services list once you have these options correctly set one more thing before we go let's talk about the price rule so the price rules is actually a special list item so i've turned it on so we can save this and we'll get out of here let's go to our cogwheel and all lists and you can see under products and services we now have a list for price rules if you're missing this list that means you have the price rules shut off in the options that we just looked at and so let's glance at what price rules we have we don't have any price rules yet so i'll let you explore that on your own we have other lessons available but the price rules are very powerful and again if they're not showing up as an available list it's because you haven't turned on that option so i appreciate your attention today in visiting this tutorial please remember to google quickbooks online tutorials from fit small business to view all 46 of our free quickbooks online tutorials thank you

This transcript was generated automatically from the video's captions and may contain errors.

Published: Nov 12, 2024
Updated: Feb 17, 2025
3 minute read

In this tutorial, I’ll walk you through how to set up products and services in QuickBooks Online. I’ll cover how to navigate to the Products and services section where you can adjust options for displaying product and service information on sales forms and tracking product quantity and price. If you’re instead looking to add products and service items, then my guide on how to set up the products and services list for your company is what you’re looking for.

Step 1: Navigate to Account and settings

I clicked on the gear icon (⚙︎) in the upper right corner of my dashboard and then selected Account and settings under Your Company, as shown below.

Screen showing how to navigate to Account and settings in QuickBooks Online
Navigate to Account and Settings in QuickBooks Online

Step 2: Go to Products and Services

Next, I clicked on Sales in the left menu bar, then navigated to the Products and services section.

Sales tab highlighting the Products and services section in QuickBooks Online
Click on Product and Services Under Sales

Step 3: Adjust Product and Service Options

The Products and services section provides five options to set up your products and services.

Options for adjusting your products and service setups in QuickBooks Online

1. Show Product/Service column on sales forms: This option will provide a column on all sales forms, including invoices, estimates, and sales receipts, allowing you to select from your list of products and services. If you plan on using a list of products and services—which I highly recommend—then you should have this option turned on.

2. Show SKU column: A stock-keeping unit (SKU) number is an alphanumeric code used for inventory tracking. By turning this option on, all sales forms will include a column for the SKU number. This is very convenient if you use SKU numbers, but, otherwise, keep this option turned off.

3. Turn on price rules: Price rules allow you to provide discounts for specific products to certain customers for a specified period. They are very flexible and can be applied to all customers, specific customers, or customer types. They can also be applied to all products and services, by product and service category, or to specific products or services.

For example, I want to offer homebuilders 10% off all faucet purchases in June. By creating a price rule, all June invoices to homebuilders for faucets will automatically reflect the 10% discount.

4. Track quantity and price/rate: If you carry an inventory of products, then you must turn this feature on to add a quantity and rate field to the data input screen for invoices, estimates, and sales receipts. Without these fields, QuickBooks cannot properly track inventory quantity and cost.

If you don’t want customers to see the quantity and rate fields on their invoices and receipts but still need to use them internally, then you must turn them on here and remove them from my invoices.

I have a separate tutorial on how to customize invoices in QuickBooks Online, which covers how to add or remove fields from your invoice as needed.


5. Track inventory quantity on hand: If your business carries inventory, you must turn this feature on. It will track both the quantity and cost of the products you have in inventory. In addition to calculating the cost of inventory sold, you’ll be notified of how many units of a product are available anytime you add a product to a sales form.

Once done, click the Save button to apply your settings.

Frequently Asked Questions (FAQs)

Why is it important to set up product or service options in QuickBooks Online?

It’s essential to set up the product and service options in QuickBooks Online if you plan to provide customers with an invoice or a sales receipt for products or services. These settings determine how much product and service information is included on all sales forms created in QuickBooks Online.

How do I add a new product or service in QuickBooks Online?

You can add a new product or service in QuickBooks Online using the new product/service information screen, which you can access from the Products and services section. I covered the steps in detail in my tutorial on how to set up product and service lists in QuickBooks Online.

Wrap Up

You should now understand the five options available for displaying and tracking product and service information in QuickBooks Online. The next tutorial in our QuickBooks Online Training Course covers how to set up messages in QuickBooks Online. It’ll teach you how to customize the email messages sent with sales forms and how to send automatic payment reminders to your customers.

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Mark Calatrava

Mark Calatrava

Accounting Expert at Fit Small Business

Mark Calatrava is an accounting expert for Fit Small Business. He has covered more than 50 accounting software for small businesses and niche industries and has developed an in-depth knowledge of the important features of accounting software, including how the importance of these features vary by business. As a QuickBooks ProAdvisor, Mark has extensive knowledge of QuickBooks products, allowing him to create valuable content that educates businesses on maximizing the benefits of the software.

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