How To Run an Accounts Receivable Aging Report in QuickBooks Online

Transcription

hi this is tim yoder with fit small business today i'm going to teach you how to run an accounts receivable aging report in quickbooks online this tutorial is one of our 46 free quickbooks online tutorials that you can find by googling fit small business quickbooks online tutorials so let's get started from our dashboard in quickbooks online in order to run any report we go to our reports in our left menu bar we can find our accounts receivable aging report by scrolling down into the who owes who owes you section we want the accounts receivable aging summary so let's click on that okay so for paul's plumbing we can see that the basic report is already set up for us any accounts receivable that are not overdue would be listed in the first column accounts receivables that are overdue by 1 to 30 days in the second and so forth so we can set options for this by scrolling up if the report is long enough you'll have to scroll up to get to these options at the top so let's set our report date as the end of last month so perhaps paul's plumbing reviews their accounts receivables at the end of each month so let's do this for nine thirty twenty twenty one anytime you change your options you need to hit run report and here we go here's our accounts receivable as of september 30th okay so a few options we can set we can change the number of days per aging period 30 days is pretty standard in an ar aging summary but if you would like to do shorter periods you certainly can you can change the number of periods this is four we could change it to five if we wanted hit run report then that will show from 90 to 120 days and then 120 days and over so a little bit of customization really just personal preference what works for you okay let's talk about this aging method date this is a little bit tricky so when we have the aging method here set to report date it's going to show the accounts receivable that are outstanding as of september 30th that so not only so these were outstanding as of september 30th okay if we change this method to the current date it's going to show our accounts receivable as of september 30th that are still outstanding as of the current date so today is october 13th so this accounts receivables from adam saracino i've actually gone in here and i've entered that we've received this payment on october 11th so that it's no longer overdue okay so by changing the aging method to current and then running report that accounts receivable disappears okay so when we run the report for 930 as of the current date which is october 13th it's only going to show the accounts receivable outstanding as of september 30th that are still outstanding as of october 13th if we change the this aging method back to the report date it's going to show all the accounts receivable as of september 30th even if they've been paid prior to the current date so i'm going to run that report and there we go the adam saracino pops back up so which aging method you choose is going to depend on how you want to use your report if you're using the report to decide who to make phone calls to then you certainly want to add it you want to use the current method right because you don't want to call adam because adam's already paid okay he paid on october 11th after the september 30th so if we run it by the current date adam disappears we won't accidentally call him and ask him for payment when he's already paid us okay so a little bit confusing hopefully that helps clear things up okay other options you can set um you can go over here to customize so some just basic customization options how do you want your numbers formatted how do you want negative numbers to show up in rows and columns there's not much you can do you can hide the zero rows and columns which is what we have here in the aging section we've already talked about this this is just the same options we have above the report in our filter option you can filter them by filter by customer or location now obviously if you're going to filter by those things you need to keep track of those things for every transaction so location might be something that's pretty useful perhaps your location managers are the ones that should make phone calls for customers that owe money but in order to use this location filter you're going to have to be very good about entering a location for every transaction you enter in quickbooks now to do that you're going to have to have your company set up right if you google fit small business quickbooks online tutorials you'll see that we have a series of tutorials that teach you how to properly set up your company and one of those will cover setting up locations in classes and then finally the header just some really personal preference items that you can work with so using these custom customization options you can really make the report your own okay so once you have your report exactly like you like it you can distribute it several ways by clicking the envelope here you can email it as a pdf or you can click the printer to obviously print it to your local printer or you can export the report and if you export it you can either export it as an excel file which would then allow you to manipulate it further or you can export it as a pdf file and finally if you have the report exactly the way you want it and you know you're going to want it like this numerous times in the future you can go ahead and save the customization so that you don't have to come back in and customize it every time so to save the customization let's click save customization and let's call it our customized call it our custom ar aging summary and click save okay now let's go back to our dashboard next time we want to run an accounts receivable aging report we go to reports in our custom reports we now have a custom ar aging summary and there we go that's how you print an ar aging summary in quickbooks online i hope this was helpful again to view all 46 of our free 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This transcript was generated automatically from the video's captions and may contain errors.

Published: Jun 5, 2023
Updated: Jun 19, 2025
4 minute read

This tutorial presents how to run an accounts receivable (A/R) aging report in QuickBooks Online. You’ll learn how to create a basic A/R aging report and modify it using both basic and custom settings. We’ll also present a sample A/R aging report that you can use as a guide when generating your own report.

Step 1: Locate ‘Accounts Receivable Aging Summary’

Select Reports in the left menu bar and scroll down to the Who owes you section. Then, select Accounts receivable aging summary from the report options.

Reports tab highlighting the Accounts receivable aging summary repot under the Who Owes You section
Navigate to Accounts receivable aging summary

Step 2: Create a Basic A/R Aging Report

Locate the menu bar above the A/R aging summary report by scrolling up the screen. The menu bar provides some general options that can be adjusted.

Screen where you can set up basic options for your A/R aging summary report in QuickBooks
Creating a basic A/R aging report

Provide the following details to complete the basic A/R aging summary report:

  1. Report period: Indicate the period for the outstanding invoices you want to be covered in your report. You can choose common reporting periods from the drop-down menu or enter a custom date.
  2. Show nonzero or active only: Select whether the report will include all rows or columns (All), only those with data (Active), or those with nonzero totals (Non-zero).
  3. Aging method: The age of an accounts receivable can be calculated based on either the report date chosen in item A or the date the report is created.
  4. Days per aging period: Aging reports are commonly based on intervals of 30 days per column, but you can adjust that to a different number of days.
  5. Number of periods: Set the number of periods, or columns, you would like to display in your aging report.
  6. Run report: Select this option to apply your changes.
  7. Customize: Hit this button to customize your A/R aging report even further (although we discuss this in detail in the next section, Step 3).
  8. Save Customization: Click this button if you want to save the options you have selected. You can apply the same settings when you run your next A/R report.

Don’t forget to click Run report (item F) to record the changes.

Step 3: Apply Custom Settings to Your Report

You can select additional options for your A/R aging report by clicking the Customize button (item G in the prior section).

General

In the first section, you can customize general settings, such as the reporting period and number format.

General options for setting up your QuickBooks A/R aging report including report period and number format
General A/R aging report options in QuickBooks Online
Rows/Columns

Select which rows or columns will be displayed in your report and exclude nonzero and no-activity accounts if needed.

Section where you can add and adjust rows and columns in your QuickBooks Accounts Receiable Aging report
Row/Columns options for the A/R aging report
Aging

This Aging section is more useful than the Aging method offered in Step 2 as it allows you to select not only the aging method but also the days covered in each period and the number of periods to run.

Section where you can select the aging options to apply to your QuickBooks Accounts Receiable aging report
Aging options for the A/R aging report in QuickBooks Online
Filter

This customization allows you to filter the aging report based on customer and location. The Customer filter lets you focus on analyzing the outstanding invoices, payment history, and aging of receivables for a specific customer. Meanwhile, the Location filter is particularly useful if your business operates in multiple locations or has different branches.

Two filter options you can use to build your Accounts Receivable Aging Report, namely Customer and Location
Filter aging report by customer and location in QuickBooks Online

If you don’t have the option to filter your A/R aging report by location, you can read Step 4 in our guide on how to set up advanced settings in QuickBooks Online.

Header/Footer

Here, you can choose which information to display in the header and footer of the A/R aging report.

Section where you can add and adjust headers and footers in your QuickBooks Accounts Receivable aging report
Header and footer options for the A/R aging report

You can change the name of the company and the report that will appear in the header. If you uploaded a logo while creating your company, as discussed in our guide on how to set up your company information in QuickBooks Online, you can opt to display it at the top of your A/R aging report.

Once you’re done customizing your report, click the green Run report button.

Step 4: Print, Email, or Export your Report

You can print, email, or export your A/R aging report via the icons in the top right corner of the screen.

Section of your QuickBooks A/R aging summary report showing where you can print, email, and download the report
Email, print, or export your A/R aging report

You can click the:

  1. Envelope icon (item A) to email a copy of your A/R report without having to leave QuickBooks Online.
  2. Printer icon (item B) to print a copy of your report.
  3. Drop-down arrow next to the export icon (item C) to choose between exporting your aging report as a PDF or an Excel file. This option also includes an option to add the A/R aging report to management reports. This means that business owners, managers, and stakeholders can easily access and view these essential reports without having to search through the standard report categories.

Take a look at this sample QuickBooks A/R aging summary report.

Sample accounts receivable aging report in QuickBooks showing details like customer balances organized into aging buckets

What Is the A/R Aging Report & Why It Is Important

The A/R aging report lists the amounts owed to you by customers, separated into columns based on the number of days the invoice is overdue. This allows you to identify potential collection problems to address quickly. The report organizes customer balances into aging buckets, like “Current,” “1–30 days,” “31–60 days,” and “61 to 90 days.”

Since the A/R report includes past due invoices, it gives you a better idea of how much money you’re likely to collect next month—rather than looking only at total receivables. Also, it helps you identify trends, patterns, and potential issues with customer payments, which lets you effectively set credit limits and improve collection strategies.

Frequently Asked Questions (FAQs)

Can I customize the QuickBooks aging report?

Yes, you can. QuickBooks Online is highly regarded for its excellent reporting feature—one reason why it’s our overall best small business accounting software. It allows you to customize A/R aging reports by adjusting report settings, such as the date range and customer filters.

How can the information in the A/R aging report help businesses?

The information in the A/R aging report can provide you with meaningful insights that can help you prioritize and improve your collection efforts for overdue accounts.

Wrap Up

You can now run an A/R aging report on the platform. Our next tutorial is how to run an accounts payable aging report in QuickBooks Online. It covers the basic setup and customizing options—just like what you did in the previous tutorials on creating balance sheets, cash flow statements, and profit and loss (P&L) statements.

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Mark Calatrava

Mark Calatrava

Accounting Expert at Fit Small Business

Mark Calatrava is an accounting expert for Fit Small Business. He has covered more than 50 accounting software for small businesses and niche industries and has developed an in-depth knowledge of the important features of accounting software, including how the importance of these features vary by business. As a QuickBooks ProAdvisor, Mark has extensive knowledge of QuickBooks products, allowing him to create valuable content that educates businesses on maximizing the benefits of the software.

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